Introduction
The All-new Echo Show 5 (3rd Gen, 2023 release) is a smart display designed to enhance your daily life with Alexa. It features a 5.5-inch touch screen, improved audio with deeper bass and clearer vocals, and a 2 MP camera. Use it to manage your smart home, enjoy entertainment, stay connected with video calls, and organize your day with voice commands.
What's in the Box
- Echo Show 5 device
- Glacier White power adapter (21W) / cable (4.9 ft.)
- Quick start guide
Setup
Follow these steps to set up your Echo Show 5:
- Connect Power: Plug the included power adapter into the Echo Show 5 and then into a wall outlet. The device will power on automatically.
- Follow On-Screen Instructions: The Echo Show 5 will guide you through connecting to your Wi-Fi network and logging into your Amazon account.
- Download the Alexa App: For full functionality and to manage your device, download the Alexa app on your Fire OS, Android, or iOS device. The app is also accessible via your web browser.

Image: The Echo Show 5 device, showcasing its compact design and screen, ready for setup.
Operating Instructions
Your Echo Show 5 offers a wide range of features controlled primarily by your voice or touch.
Voice Control and Daily Routines
Alexa can show you more. Use your voice to set alarms and timers, play relaxing playlists for sleep, start your morning with smart home routines, and clearly view your calendar or weather updates.

Image: The Echo Show 5 screen showing a live view of a person at a front door, illustrating its capability to display camera feeds and integrate with daily routines.
Entertainment
Stream your favorite music, shows, podcasts, and more from providers like Amazon Music, Spotify, and Prime Video. The device features deeper bass and clearer vocals for an enhanced audio experience. The 5.5-inch display allows you to view shows, song titles, and other content at a glance.

Image: The Echo Show 5 displaying a movie, demonstrating its use as a personal entertainment screen.
Smart Home Control
Keep your home comfortable by controlling compatible smart devices such as lights and thermostats, even when you are away from home. Simply use voice commands or the touch screen interface.

Image: The Echo Show 5 screen showing smart home device controls, including thermostat settings and light switches.
Camera Features and Connectivity
The built-in 2 MP camera allows you to check in on your family, pets, or home. You can drop in on your home remotely or view your front door from your Echo Show 5 if you have compatible video doorbells. Use the camera for video calls with friends and family who have the Alexa app or another Echo device with a screen. You can also make announcements to other compatible devices in your home.

Image: The Echo Show 5 facilitating a video call, showing a family interacting with a person on the screen.
Photo Display
When not in use, you can set the background of your Echo Show 5 to a rotating slideshow of your favorite photos, turning it into a digital picture frame.

Image: The Echo Show 5 displaying a collection of personal photos, highlighting its use as a digital photo frame.
Privacy Controls
The Echo Show 5 is built with multiple layers of privacy controls. These include wake word technology, streaming indicators, a microphone/camera off button, and a built-in camera shutter. You also have the ability to view and delete your voice recordings.

Image: A close-up view of the Echo Show 5's physical camera shutter and the microphone/camera off button, emphasizing privacy features.
Maintenance
To ensure the longevity and optimal performance of your Echo Show 5, follow these simple maintenance guidelines:
- Cleaning: Use a soft, lint-free cloth to clean the screen and the device's exterior. Avoid abrasive cleaners, solvents, or aerosol sprays that may damage the surface.
- Placement: Place the device on a stable, flat surface away from direct sunlight, heat sources, and excessive moisture. Ensure proper ventilation around the device.
- Software Updates: The device receives automatic software security updates. Ensure your device is connected to Wi-Fi to receive these updates, which improve performance and security.
Troubleshooting
If you encounter issues with your Echo Show 5, try the following common troubleshooting steps:
- No Power: Ensure the power adapter is securely plugged into both the device and a working wall outlet. Try a different outlet if necessary.
- Wi-Fi Connectivity Issues: Check if your Wi-Fi router is working correctly. Restart your router and the Echo Show 5. Ensure you are entering the correct Wi-Fi password.
- Alexa Not Responding: Check if the microphone is muted (the light ring will be red). Press the microphone/camera off button to unmute. Ensure you are speaking clearly and within range.
- Screen Issues: If the screen is unresponsive, try restarting the device by unplugging it for a few seconds and plugging it back in.
- Sound Issues: Check the volume level. If connected to a Bluetooth speaker, ensure the speaker is on and properly paired.
For more detailed troubleshooting or persistent issues, refer to the online help resources or contact customer support.
Specifications
| Feature | Detail |
|---|---|
| Size | 5.8’’W x 3.6’’D x 3.2’’H (147mm x 91mm x 82mm) |
| Weight | 16.1 oz (456 grams) |
| Display | 5.5’’ touch screen |
| Camera | 2 MP camera with built-in shutter |
| WiFi connectivity | Dual-band wifi supports 802.11a/b/g/n/ac wifi networks. Does not support connecting to ad-hoc (or peer-to-peer) wifi networks. |
| Bluetooth connectivity | Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo Show 5 or from Echo Show 5 to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Bluetooth speakers requiring PIN codes are not supported. |
| Audio | Full range 1.75’’ built-in speaker. |
| System requirements | Echo Show 5 comes ready to connect to your wifi. The Alexa app is compatible with Fire OS, Android, and iOS devices and also accessible via your web browser. Certain Alexa Skills and features may not be available in all countries and languages, are subject to change at any time, and may require separate subscription fees. |
| Setup technology | Amazon wifi simple setup enables customers to connect smart devices to their wifi network in a few easy steps. WiFi simple setup is another way Alexa is always getting smarter. |
| Processor | MediaTek MT 8169 B |
| Warranty and Service | One-year limited warranty and service. Use of Echo Show 5 is subject to these terms. |
| Generation | Echo Show 5 (3rd Gen) - 2023 release |
| Privacy Features | Wake word technology, streaming indicators, microphone/camera off button, built-in camera shutter, the ability to view and delete your voice recordings, and more. |
| Language | Alexa speaks English and Spanish |
| Software Security Updates | This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. |
Warranty and Support
Your Echo Show 5 (3rd Gen, 2023 release) comes with a one-year limited warranty and service. Use of the device is subject to the terms provided by Amazon.
For further assistance, technical support, or to view the full warranty details, please visit the official Amazon support website or contact Amazon customer service directly.
Online Support: Amazon Device Support





