DORTALA DO-ES10012US-WH-CA

DORTALA Evaporative Air Cooler User Manual

Model: DO-ES10012US-WH-CA

1. Introduction

Thank you for choosing the DORTALA 4-in-1 Portable Evaporative Air Cooler. This versatile appliance functions as an air cooler, fan, humidifier, and anion generator, designed to provide a comfortable and fresh indoor environment. It effectively turns hot, dry air into cool, moist air while also purifying it. Please read this manual thoroughly before operation to ensure proper use, maintenance, and safety.

DORTALA 4-in-1 Evaporative Air Cooler with remote and ice boxes

Image 1.1: The DORTALA Evaporative Air Cooler, showcasing its sleek design, remote control, and included ice boxes.

2. Safety Instructions

To reduce the risk of fire, electric shock, or injury, always follow these basic safety precautions:

3. Package Contents

Please check the package contents upon opening. If any items are missing or damaged, contact your retailer.

4. Product Overview

Familiarize yourself with the components of your DORTALA Evaporative Air Cooler.

Dimensions of DORTALA Evaporative Air Cooler

Image 4.1: Side view of the air cooler showing its dimensions (28 inches height, 11.5 inches depth, 11 inches width) and key features like 3 speed settings, wide angle air supply, remote control, 12L water tank, low noise, and energy saving.

4.1 Key Features

Control panel and remote control of DORTALA Evaporative Air Cooler

Image 4.2: Close-up of the control panel and remote control, showing buttons for Timer, Anion, Swing, Mode, Cool, Speed, and On/Off.

5. Setup

Follow these steps to set up your air cooler for the first time:

  1. Unpacking: Carefully remove the air cooler and all accessories from the packaging. Retain packaging for future storage or transport.
  2. Placement: Place the air cooler on a firm, level surface in the desired location. Ensure there is adequate space around the unit for proper airflow (at least 20 cm from walls/furniture).
  3. Adding Water/Ice Boxes:
    • Open the top cover of the water tank.
    • Pour clean water into the water tank. Do not exceed the 'MAX' water level indicator.
    • For enhanced cooling, place the provided ice crystal boxes in a freezer until completely frozen. Once frozen, place them into the water tank.
    • Close the top cover securely.
    Adding water and ice boxes to the top water tank of the DORTALA Evaporative Air Cooler

    Image 5.1: Illustrates the convenient top-watering design, allowing easy addition of water and placement of ice boxes without bending over.

  4. Power Connection: Plug the power cord into a standard electrical outlet (120 Volts).

6. Operating Instructions

Your DORTALA Evaporative Air Cooler can be operated using the touch control panel on the unit or the included remote control.

DORTALA Evaporative Air Cooler showing 4 wind modes and 3 wind speeds

Image 6.1: Depicts the three wind speeds (Low, Medium, High) and four wind modes (Cooling, Standard, Breeze, Sleep) available on the air cooler.

6.1 Control Panel & Remote Control Functions

Wide angle air supply of DORTALA Evaporative Air Cooler

Image 6.2: Illustrates the wide-angle air supply with inner blades swinging left and right automatically (120 degrees) and outer blades adjustable manually for upper and lower direction.

6.2 Understanding Wind Modes

4-in-1 Multifunctional Design of DORTALA Evaporative Air Cooler

Image 6.3: Explains the 4-in-1 functionality: Regular Fan (without water), Humidifier + Fan (add water), More Cooler Wind (add ice boxes & water), and Anion Mode (clean and fresh air).

7. Maintenance

Regular maintenance ensures optimal performance and extends the lifespan of your air cooler. Always unplug the unit before performing any maintenance.

7.1 Cleaning the Dust Filter

The dust filter is washable and should be cleaned regularly, especially in dusty environments.

  1. Unplug the air cooler.
  2. Locate and remove the dust filter from the back of the unit.
  3. Rinse the filter under running water until clean. For stubborn dirt, use a soft brush and mild detergent.
  4. Allow the filter to air dry completely before reinserting it into the unit.

7.2 Cleaning the Water Tank

To prevent mold and mildew growth, clean the water tank regularly.

  1. Unplug the air cooler and drain any remaining water from the tank.
  2. Wipe the inside of the tank with a soft cloth and a mild cleaning solution.
  3. Rinse thoroughly with clean water.
  4. Ensure the tank is dry before refilling or storing the unit.

7.3 Storage

If the air cooler will not be used for an extended period:

8. Troubleshooting

If you encounter issues with your DORTALA Evaporative Air Cooler, refer to the following table for common problems and solutions.

ProblemPossible CauseSolution
Unit does not turn onNo power supply
Power cord not properly plugged in
Check power outlet and plug connection
Ensure power switch is ON
No cool airWater tank is empty
Cooling function not activated
Ice boxes not frozen or used
Fill water tank
Press the 'Cool' button
Freeze ice boxes and place them in the tank
Weak airflowDust filter is dirty
Air inlets/outlets blocked
Clean the dust filter
Ensure no obstructions around the unit
Unusual noiseUnit not on a level surface
Foreign object inside
Low water level (pumping sound)
Place on a stable, level surface
Unplug and check for obstructions (if safe)
Refill water tank
Remote control not workingBatteries are dead or incorrectly inserted
Obstruction between remote and unit
Replace batteries; check polarity
Remove any obstructions; ensure direct line of sight

If the problem persists after trying these solutions, please contact DORTALA customer support.

9. Specifications

FeatureSpecification
BrandDORTALA
Model NumberDO-ES10012US-WH-CA
Product Dimensions29.21 x 27.94 x 71.12 cm (11.5 x 11 x 28 inches)
Item Weight5.22 kg (11.5 lbs)
ColourWhite
MaterialPolypropylene (PP)
Voltage120 Volts
Wattage65 watts
Sound Level20 dB (approx.)
Mounting TypeFreestanding
Special FeaturesFilter, Humidifier, Anion Generator, Remote Control, Timer
Included ComponentsAir Cooler, 4 Ice Crystal Boxes, Instruction Manual

10. Warranty and Support

DORTALA is committed to providing high-quality products. Specific warranty information for your Evaporative Air Cooler is typically included with your purchase documentation or can be found on the official DORTALA website. Please retain your proof of purchase for warranty claims.

Customer Support:

For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact DORTALA customer service through their official website or the contact information provided with your product.

Please note: Unauthorized repairs or modifications may void the product warranty.

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