1. Introduction
The Dimplex DLW Series Electric Patio Heater is designed to provide efficient, localized radiant warmth for both indoor and outdoor environments. This weatherproof heater features a slim profile and is suitable for ceiling and wall mount applications, offering versatile heating solutions without glare. Its robust construction ensures reliable performance in various conditions.

Figure 1: Dimplex DLW Series Electric Patio Heater (Black, 1500W model shown).
2. Important Safety Information
READ ALL INSTRUCTIONS BEFORE USING THIS HEATER.
- This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
- Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater and keep them away from the sides and rear.
- Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
- Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner.
- Do not use outdoors if not specifically rated for outdoor use. This model is IP55-rated for outdoor use.
- This heater is intended for hardwired installation only. Do not use with extension cords or portable outlets.
- Always disconnect power before servicing or cleaning.
3. Product Features and Components
The Dimplex DLW Series heater is designed for optimal performance and durability. Key features include:
- Advanced Radiant Heating: Provides efficient, localized warmth.
- Weatherproof Construction (IP55-rated): Suitable for year-round indoor and outdoor use.
- Versatile Mounting: Designed for both wall and ceiling applications.
- Hardwired Installation: Ensures secure and permanent power connection.
- Slim Profile Design: Blends seamlessly with various decors.

Figure 2: Key features of the DLW Series heater, including instant heat, timer compatibility, and waterproof design.
Components:
- Heater Unit
- Mounting Brackets (included for standard mounting)
- Top-mounted Junction Box
4. Setup and Installation
The Dimplex DLW Series heater requires permanent hardwired installation. It can be mounted on ceilings or walls. Consult a qualified electrician for installation if you are not familiar with electrical wiring.
4.1 Mounting Options
The heater offers flexible mounting options to suit your space:
- Standard Mounting: Using the included brackets for direct surface attachment.
- Extension Mount Poles: (Optional accessory) For extended drop from ceiling.
- Suspended Mounting: (Chains sold separately) For hanging the unit.

Figure 3: Various ceiling mounting configurations for the DLW Series heater.
4.2 Electrical Connection
The heater features an easy-to-access top-mounted junction box for hardwired connections.

Figure 4: Close-up of the top-mounted junction box, designed for ease of installation.
- Ensure power is disconnected at the circuit breaker before beginning installation.
- Mount the heater securely using the appropriate mounting method for your application.
- Open the top-mounted junction box.
- Connect the electrical supply wires to the heater's wiring according to local electrical codes. Ensure proper grounding.
- Close and secure the junction box cover.
- Restore power at the circuit breaker.
5. Operating Instructions
The Dimplex DLW Series heater is designed for simple operation, typically controlled via a wall switch or a compatible time controller (not included).
5.1 Turning On/Off
Simply use a dedicated wall switch (not included) to turn the heater on or off. For added convenience and energy management, the heater can be connected to a time controller.
5.2 Indoor Spot Heating (1500W Model)

Figure 5: Example of indoor spot heating application, providing warmth in a garage setting.
For indoor applications, the 1500W model provides effective spot heating. Position the heater to direct warmth to desired areas. Ensure adequate clearance from combustible materials as per safety guidelines.
5.3 Outdoor Spot Heating (1500W Model)

Figure 6: Example of outdoor spot heating application, warming a patio dining area.
The IP55 rating makes this heater ideal for outdoor use on patios, decks, and porches. It delivers radiant heat directly to objects and people, making it effective even in cooler outdoor temperatures. For optimal outdoor heating, consider placement that maximizes direct exposure to the radiant heat.
6. Maintenance
Regular maintenance ensures the longevity and efficient operation of your Dimplex DLW Series heater. Always ensure the heater is turned off and completely cool before performing any maintenance.
- Cleaning: Periodically wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents. Ensure no moisture enters the electrical components.
- Inspection: Annually inspect the heater for any signs of damage to the casing, mounting brackets, or electrical connections. If any damage is found, discontinue use and contact a qualified service technician.
- No User Serviceable Parts: The internal components of the heater are not user-serviceable. Do not attempt to open or repair the unit yourself.
7. Troubleshooting
If you experience issues with your Dimplex DLW Series heater, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. | No power supply; tripped circuit breaker; faulty wall switch. | Check circuit breaker and reset if tripped. Ensure wall switch is in the ON position. Verify electrical connections. |
| Heater produces insufficient heat. | Incorrect placement; heater too far from target area; environmental factors (e.g., strong wind outdoors). | Adjust heater position for optimal radiant heat coverage. Consider additional units for larger areas or areas with significant air movement. |
| Unusual noises or odors. | Dust accumulation; internal component issue. | Turn off and unplug (if applicable) the heater and allow it to cool. Clean the exterior. If problem persists, discontinue use and contact customer support. |
If the problem persists after attempting these solutions, contact Dimplex customer support or a qualified electrician.
8. Specifications
| Specification | Detail |
|---|---|
| Model | DLW1500B12 |
| Brand | DIMPLEX |
| Power Output | 1500W |
| Heat Output | 5118 British Thermal Units |
| Voltage | 120 Volts |
| Amperage | 12.5 Amps |
| Dimensions (D x W x H) | 6.5"D x 36"W x 5.62"H |
| Item Weight | 11.97 pounds |
| Color | Black |
| Indoor/Outdoor Usage | Indoor, Outdoor (IP55 Rated) |
| Mounting Type | Wall/Ceiling Mount |
| Fuel Type | Electric |
| Special Feature | Noiseless |

Figure 7: Detailed dimensions of the Dimplex DLW Series heater (36 inches in length).
9. Warranty and Customer Support
For warranty information, technical assistance, or to purchase replacement parts, please contact Dimplex customer support. Refer to the official Dimplex website or your purchase documentation for the most current contact details and warranty terms.
Manufacturer: DIMPLEX
Website: www.dimplex.com
Please have your model number (DLW1500B12) and purchase date available when contacting support.





