Konvio Neer Ceramic Candle Cartridge Instruction Manual

1. Product Overview

The Konvio Neer Ceramic Candle Cartridge is designed as a replacement filter for stainless steel gravity water purifiers. This product provides an effective, chemical-free method for natural water filtration, ensuring crystal clear drinking water. Each pack contains two 7-inch ceramic candles.

Image: Two Konvio Neer Ceramic Candle Cartridges, showing their cylindrical shape and connection base.

2. Key Features

• Safety and Reusability: Konvio Neer Ceramic candles are safe, cleanable, easy to handle, and reusable.
• Natural Filtration: Provides chemical-free natural filtration.
• Compatibility: Suitable for stainless steel gravity water filters of any model or brand.
• High Filtration Efficiency: Acts as a highly effective barrier to filter particles for maximum protection.
• Water Clarity: These ceramic candles provide crystal clear drinking water.
• Ease of Use: Easy to clean, very helpful, handy, and convenient.

3. Included Components

Your package includes:

• 2 x Konvio Neer Ceramic Candle Cartridges (7 Inch)

4. Setup and Installation

Follow these steps to install the ceramic candle cartridges into your gravity water purifier:

1. Prepare the Purifier: Ensure your gravity water purifier is clean and empty. Disassemble the upper chamber from the lower chamber if necessary.
2. Insert Candles: Carefully insert the threaded stem of each ceramic candle cartridge into the designated holes in the base of the upper chamber of your gravity water purifier.
3. Secure Fasteners: From the underside of the upper chamber, secure the candles using the provided washers and wing nuts (if applicable to your purifier model). Hand-tighten to ensure a snug fit without overtightening, which could damage the ceramic.
4. Assemble Purifier: Reassemble the upper and lower chambers of your gravity water purifier.
5. Initial Flush: Before first use, fill the upper chamber with water and allow it to filter through completely. Discard this first batch of filtered water to rinse any manufacturing residues from the new candles.

Image: Konvio Neer Ceramic Candles positioned next to a stainless steel gravity water purifier, illustrating their intended use.

Image: A diagram showing the external view of two ceramic candles and a cross-section of one, indicating the multi-stage filtration process with water flow direction.

5. Operation

Operating your gravity water purifier with Konvio Neer Ceramic Candle Cartridges is straightforward:

1. Fill Upper Chamber: Pour untreated water into the upper chamber of your gravity water purifier.
2. Filtration Process: Water will naturally flow through the ceramic candles, which filter out impurities, and collect in the lower chamber as purified water.
3. Dispense Water: Once filtered, dispense the clean drinking water from the tap on the lower chamber.

Image: Water being poured into a glass, with two ceramic candles in the foreground, emphasizing the clear drinking water produced by the filtration process.

6. Maintenance

Regular maintenance of your ceramic candles is crucial for optimal performance and longevity:

• Cleaning Frequency: The frequency of cleaning depends on the quality of your source water. If the flow rate slows down significantly, it indicates that the candles need cleaning.
• Cleaning Procedure:
  1. Carefully remove the ceramic candles from the upper chamber of the purifier.
  2. Under running tap water, gently scrub the outer surface of the ceramic candles with a soft brush or a clean scouring pad (do not use soap or detergents). This removes accumulated impurities and restores flow rate.
  3. Rinse thoroughly and reinstall the candles into the purifier.
• Replacement: Ceramic candles are reusable and designed for long-term use with proper cleaning. Replace candles if they become cracked, chipped, or if filtration performance cannot be restored by cleaning.

7. Troubleshooting

• Slow Filtration Rate:

  Cause: Ceramic candles are clogged with impurities.

  Solution: Remove the candles and clean their outer surface thoroughly as described in the Maintenance section.

• Water Leaks from Candle Base:

  Cause: Candles not properly seated or wing nuts/washers are loose.

  Solution: Re-seat the candles and ensure the washers and wing nuts are securely hand-tightened. Do not overtighten.

• Unusual Taste or Odor in Filtered Water:

  Cause: Candles may be damaged, improperly cleaned, or have reached the end of their effective life.

  Solution: Inspect candles for cracks or damage. Clean them thoroughly. If the issue persists, consider replacing the ceramic candles.

8. Specifications

9. Warranty Information

Please note that as a consumable product, a standard warranty is not applicable to the Konvio Neer Ceramic Candle Cartridges. However, any defects incurred during transit will be addressed and taken care of by the manufacturer.

10. Support and Contact

For further assistance, inquiries, or support regarding your Konvio Neer Ceramic Candle Cartridges, please contact Konvio Neer customer support. Refer to the contact information provided with your original gravity water purifier or visit the official Konvio Neer website.

Manufacturer Contact Information: KONVIO RO SYSTEMS PRIVATE LIMITED, PLOT NO. 11/24, BASEMENT AND GROUND FLOOR SITE-IV, INDUSTRIAL AREA SAHIBABAD Ghaziabad UTTAR PRADESH India 201010, PH: 92053-52917.