Amazon Basics Smart In-Wall Outlet User Manual

Introduction

The Amazon Basics Smart In-Wall Outlet is designed to integrate seamlessly into your smart home ecosystem, offering convenient control over your lights, fans, and appliances. This tamper-resistant outlet works exclusively with Alexa, providing voice control and remote management capabilities. It requires a neutral wire and a 2.4 GHz Wi-Fi connection for proper operation. This manual provides comprehensive instructions for installation, operation, maintenance, and troubleshooting to ensure a smooth user experience.

Product Overview

Figure 1: The Amazon Basics Smart In-Wall Outlet shown with its retail packaging.

Figure 2: Detailed view of the smart outlet with dimensions and labeled components, including Outlet 1, On/Off button and status indicator 1, On/Off button and status indicator 2, and Outlet 2.

General Product Information

The Amazon Basics Smart In-Wall Outlet is designed for seamless integration into your home's electrical system. It features two independently controllable outlets and physical on/off buttons with status indicators. The device is white and designed to fit standard outlet boxes.

Product Overview Video

Setup and Installation

Pre-Installation Requirements

Before beginning installation, ensure your home meets the following requirements:

• Neutral Wire: A neutral wire is required for installation. Look for a bundle of white wires in your switch box. Most US houses built after 1978 include neutral wires.
• 2.4 GHz Wi-Fi: The outlet operates on a 2.4 GHz Wi-Fi network. Ensure you have access to a compatible network.
• Standard Outlet Box: The smart outlet is designed to fit best in a standard outlet box at least 2 inches deep.

Figure 3: Visual guide to pre-installation checks, including neutral wire presence, 2.4 GHz Wi-Fi availability, and outlet box depth.

Safety First

WARNING: Risk of electric shock. Improper installation can be dangerous. Always turn off power at the circuit breaker before working with electrical wiring.

1. Locate your home's circuit breaker box.
2. Turn off the power to the specific outlet you intend to replace. Verify the power is off using a voltage tester.

Physical Installation

You can choose to install the outlet yourself or contact a licensed electrician if you are unfamiliar with electrical work.

Figure 4: Decision guide for installation, suggesting DIY with tools like a screwdriver and voltage tester, or contacting a licensed electrician for complex situations.

1. Unscrew and remove the existing wall plate.
2. Unscrew the mounting screws of the existing outlet receptacle.
3. Gently pull the old outlet from the wall to reveal the wires.
4. Carefully disconnect the wires from the existing outlet receptacle by unscrewing the screws that attach the wires.
5. Insert the ground wire into the hole next to the terminal screw on the new smart outlet and tighten the screw.
6. Follow the same steps for the line (hot) and neutral wires, ensuring they are securely connected to the appropriate terminals on the smart outlet.
7. Carefully insert the main unit into the outlet box and attach it with the two screws provided.
8. Place the back wallplate on the main unit and attach it with two screws.
9. Turn on the power at the breaker box.

Installation Video Guide

App Setup

Once the physical installation is complete and power is restored, the down arrow indicator on the outlet should blink green, indicating it is ready for setup.

1. Download the latest Amazon Alexa app on your mobile phone.
2. Open the Alexa app and sign in to your Amazon account.
3. Tap 'More' in the app, then 'Add Device'.
4. Select 'Plug' and then 'Amazon Basics' as the brand.
5. Follow the on-screen prompts. The app may ask you to scan the barcode on the front of the back wallplate.
6. Once scanned, snap the front wallplate onto the main unit. You will hear it click into place.
7. Choose which plug you would like to set up first and follow the on-screen prompts to complete the setup.

Operating Your Smart Outlet

Manual Control

Each outlet on the Amazon Basics Smart In-Wall Outlet has a physical on/off button and status indicator. You can manually turn each socket on or off by pressing its corresponding button.

Alexa App Control

The Alexa app provides comprehensive control over your smart outlet:

• Individual Control: Control each socket independently by voice or remotely through the app.
• Grouping: Create groups in the Alexa app to combine devices together for simultaneous control.
• Scheduling: Schedule lights, fans, and appliances to turn on and off automatically.
• Remote Control: Control your devices remotely when you are away from home.
• Routines: Set up routines and schedules through the Alexa app to automate your smart home experience.

Figure 5: The smart outlet in a home setting, demonstrating voice control integration with Alexa for connected devices like lights and air purifiers.

Voice Control with Alexa

Once set up with the Alexa app, you can use voice commands to control your smart outlet. Here are some examples:

• "Alexa, turn on [device name]."
• "Alexa, turn off [device name]."
• "Alexa, turn on the living room lights." (if grouped)
• "Alexa, turn off the fan."

Maintenance

The Amazon Basics Smart In-Wall Outlet requires minimal maintenance. To ensure optimal performance and longevity:

• Regularly wipe the surface of the outlet with a soft, dry cloth to remove dust and debris.
• Do not use abrasive cleaners or solvents, as these can damage the finish.
• Ensure the outlet is not exposed to excessive moisture or extreme temperatures.
• Periodically check for any loose connections or signs of wear. If any issues are observed, consult a qualified electrician.

Troubleshooting

If you encounter issues with your Amazon Basics Smart In-Wall Outlet, try the following steps:

• Device Not Working/Cannot Connect:
1. Ensure the power is on at the circuit breaker.
2. Verify your Wi-Fi network is active and operating on 2.4 GHz.
3. Check the status indicator on the outlet.
• Factory Reset: If the device stops working, cannot connect, or shows a red indicator, perform a factory reset.
1. Press and hold the down arrow button on the outlet for 10 seconds.
2. Release the button once the status indicator blinks green and red alternatively.
3. The status indicator will then blink green when the reset is complete.
4. Open your Alexa app and set up your outlet once more.

For more detailed troubleshooting steps, please refer to the official Troubleshooting Guide (PDF) available in the support section.

Specifications

Warranty and Support

For additional support and detailed documentation, please refer to the following resources:

• User Guide (PDF)
• Troubleshooting Guide (PDF)
• Warranty (PDF)