1. Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your Sam Creative Combined Whiteboard and Pinboard. This product is designed for regular use in various environments, including offices, homes, and schools, offering both a magnetic whiteboard surface and a durable pinboard section.
2. Safety Information
- Always ensure the mounting surface is strong enough to support the weight of the board and any items placed on it.
- Use appropriate tools and follow all installation steps carefully to prevent injury or damage to the product.
- Keep small mounting hardware components away from children to avoid choking hazards.
- Do not hang heavy objects on the board that exceed its structural capacity.
3. Package Contents
Please verify that all components are present before beginning installation:
- 1x Sam Creative Combined Whiteboard and Pinboard (100x150 cm)
- Mounting hardware (screws, wall plugs, and brackets)
4. Setup and Installation
The Sam Creative Combined Whiteboard and Pinboard is designed for wall mounting and can be installed in either portrait or landscape orientation. Mounting hardware is included.
4.1. Tools Required (Not Included)
- Drill
- Drill bits appropriate for your wall type
- Measuring tape
- Pencil
- Level
- Screwdriver
4.2. Installation Steps
- Choose Location: Select a suitable wall location, ensuring it is free from electrical wires or plumbing.
- Mark Mounting Points: Hold the board against the wall in the desired orientation. Use a level to ensure it is straight. Mark the positions for the mounting brackets with a pencil.
- Drill Holes: Drill pilot holes at the marked points. The size of the drill bit should match the wall plugs provided.
- Insert Wall Plugs: Insert the wall plugs into the drilled holes until they are flush with the wall surface.
- Attach Brackets: Secure the mounting brackets to the wall using the provided screws.
- Mount the Board: Carefully lift the board and align its frame with the installed brackets. Secure the board to the brackets according to the specific design of the mounting system. Ensure the board is stable and securely attached before use.

Image 1: The Sam Creative Combined Whiteboard and Pinboard, showing the whiteboard section on the left and the pinboard section on the right, framed in aluminum.
5. Operating Instructions
5.1. Whiteboard Section
The whiteboard surface is made of high-quality enameled steel, designed for durability and ease of use. It is magnetic and compatible with all standard whiteboard markers and magnets.
- Writing: Use only dry-erase whiteboard markers on this surface.
- Erasing: Wipe clean with a dry-erase board eraser. For stubborn marks, use a specialized whiteboard cleaning spray.
- Magnetic Use: Attach documents, notes, or photos using magnets.

Image 2: A close-up view of the whiteboard surface and the sleek aluminum frame corner, highlighting the quality finish.
5.2. Pinboard Section
The pinboard section features a durable felt surface over a 9mm soft material layer and an 8mm MDF board, providing a professional and long-lasting display area.
- Pinning: Use standard pushpins or thumbtacks to attach notes, memos, or pictures.
- Avoid Overloading: Do not overload the pinboard with excessive weight or too many items, as this may damage the surface.

Image 3: A detailed view of the aluminum divider separating the white magnetic surface from the grey felt pinboard, showcasing the product's combined functionality.
6. Maintenance
- Whiteboard Cleaning: Regularly clean the whiteboard surface with a dry-erase eraser. For a deeper clean or to remove ghosting, use a specialized whiteboard cleaner and a soft cloth. Avoid abrasive cleaners or materials that could scratch the surface.
- Pinboard Care: Periodically inspect the pinboard for wear. If the felt becomes loose or damaged, consider professional repair or replacement.
- Frame Cleaning: Wipe the aluminum frame and plastic corners with a soft, damp cloth. Avoid harsh chemicals.
- Hardware Check: Periodically check all mounting hardware to ensure it remains secure. Tighten screws if necessary.
7. Troubleshooting
7.1. Whiteboard Marks Not Erasing Completely
- Cause: Use of permanent markers, old dry-erase markers, or infrequent cleaning.
- Solution: Use a specialized whiteboard cleaning spray. For permanent marker stains, try writing over the permanent mark with a dry-erase marker and then erasing immediately.
7.2. Board Feels Loose on Wall
- Cause: Mounting hardware has loosened over time or was not installed securely.
- Solution: Carefully re-tighten all mounting screws. If the wall plugs are damaged, consider replacing them with new ones suitable for your wall type.
8. Specifications
| Brand | Sam Creative |
| Model Number | WBCCS100150 |
| Dimensions | 100 x 150 cm |
| Weight | Approximately 16.6 kg (Note: Product specifications provided 16.57 grams / 16600 milligrams, which appears to be a unit error for a board of this size. 16.6 kg is a more realistic weight.) |
| Color | White (whiteboard) / Grey (pinboard) |
| Materials | Enameled Steel (whiteboard), Felt (pinboard), MDF, Aluminum (frame), Plastic (corners) |
| Mounting Type | Wall Mount |
| Special Features | Magnetic whiteboard surface |
| Recommended Use | Office, Home, School |
9. Warranty Information
For specific warranty details regarding your Sam Creative Combined Whiteboard and Pinboard, please refer to the warranty card included with your purchase or visit the official Sam Creative website. Warranty terms typically cover manufacturing defects under normal use conditions.
10. Support
If you have any questions, require assistance with installation, or encounter issues not covered in this manual, please contact Sam Creative customer support. Contact information can typically be found on the product packaging or the official Sam Creative website.
You may also visit the Sam Creative Brand Store for additional product information and support resources.