1. Introduction
This manual provides detailed instructions for the proper use and maintenance of your Yealink UH34 USB Headset. Designed for clear communication and comfort, this headset is ideal for professional use in various environments, including call centers, offices, and home offices.
2. Package Contents
Please verify that all items are present in your package:
- 1 x Yealink UH34 USB Headset
- 1 x USB Cable (integrated with headset)
- 1 x Collecting Bag
- 1 x User Manual (this document)
3. Product Overview
The Yealink UH34 USB Headset features a lightweight design with soft ear cushions and an adjustable headband for extended comfort. It includes an integrated noise-cancelling microphone and in-line controls for easy call management.
Image: The Yealink UH34 USB Headset, showing the dual earcups, adjustable headband, flexible microphone boom arm, and the USB-A connector with in-line control unit.
Headset Components
- Adjustable Headband: For a secure and comfortable fit.
- Soft Foamy Ear Cushions: Designed for comfort during prolonged use.
- Noise-Cancelling Microphone: Reduces background noise for clearer voice transmission.
- 320° Bendable Boom Arm: Allows precise positioning of the microphone.
- In-line Control Unit: Provides easy access to call management functions.
Image: A detailed diagram highlighting the adjustable headband, replaceable ear cushions, soft foamy ear cushions, noise-canceling microphone, and 320° bendable boom arm of the headset.
4. Setup Instructions
4.1 Connecting the Headset
- Locate an available USB-A port on your computer or VoIP phone.
- Plug the USB-A connector of the headset into the USB-A port.
- The headset is designed for plug-and-play functionality and should be recognized automatically by your operating system.
Image: The Yealink UH34 headset and its in-line control unit connected to a laptop, illustrating the plug-and-play simplicity.
4.2 System Compatibility
The Yealink UH34 USB Headset is compatible with a wide range of operating systems and communication platforms:
- Operating Systems: Windows (Win8/Win10/XP), macOS, Linux
- Communication Platforms: Certified for Microsoft Teams, compatible with Zoom, Skype, WhatsApp, and other popular online voice call services.
Image: Icons representing various compatible communication platforms (Microsoft Teams, Line, Zoom, WhatsApp, etc.) and operating systems (Windows, Mac OS, Android).
5. Operating Instructions
5.1 Wearing the Headset
- Adjust the headband to fit comfortably over your head.
- Position the ear cushions over your ears.
- Adjust the flexible microphone boom arm so that the microphone is approximately 2 cm (0.8 inches) from the corner of your mouth.
5.2 Using In-line Controls
The in-line control unit provides convenient access to essential call functions:
Image: A close-up of the in-line control unit, showing the Call Button, Mute Button, and Teams Button.
- Call Button: Press to answer or end a call.
- Mute Button: Press to mute or unmute your microphone.
- Volume Up/Down Buttons: Adjust the listening volume.
- Teams Button: Press to open the Microsoft Teams window or interact with Teams functions (if certified).
5.3 Audio Settings
After connecting the headset, ensure it is selected as the default audio device in your computer's sound settings and your communication application (e.g., Microsoft Teams, Zoom).
- Windows: Go to Settings > System > Sound. Select the Yealink UH34 as your output and input device.
- macOS: Go to System Settings > Sound. Select the Yealink UH34 for both sound input and output.
- Application Settings: Within your communication software, navigate to its audio/device settings and select the Yealink UH34 as your preferred microphone and speaker.
6. Maintenance
Proper care will extend the life of your Yealink UH34 USB Headset.
- Cleaning: Use a soft, dry cloth to clean the headset. For ear cushions, a slightly damp cloth can be used, but ensure they are completely dry before use. Avoid harsh chemicals or abrasive materials.
- Storage: Store the headset in the provided collecting bag when not in use to protect it from dust and damage. Avoid extreme temperatures.
- Cable Care: Do not pull on the cable to disconnect the headset. Always grasp the USB connector.
7. Troubleshooting
If you encounter issues with your headset, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No sound from headset | Headset not selected as default output device; Volume too low; Loose connection. | Check system sound settings and communication app settings. Increase volume using in-line controls or system settings. Ensure USB cable is securely plugged in. |
| Microphone not working | Microphone muted; Headset not selected as default input device; Loose connection. | Press the Mute button on the in-line control. Check system sound settings and communication app settings. Ensure USB cable is securely plugged in. |
| In-line controls not responding | Software conflict; Headset not properly recognized. | Unplug and re-plug the headset. Restart your computer or communication application. Ensure your operating system and applications are up to date. |
| Poor audio quality / Background noise | Microphone positioning; Environmental noise. | Adjust the microphone boom arm closer to your mouth. Ensure the noise-cancelling microphone is facing away from direct noise sources. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | UH34 Lite Dual Teams |
| Connectivity Technology | Wired (USB-A) |
| Ear Placement | Over Ear |
| Form Factor | On Ear |
| Noise Control | Active Noise Cancellation (Microphone) |
| Special Features | Lightweight, Microphone Included, Noise Cancellation, Noise Isolation, Volume Control |
| Frequency Range | 20 Hz - 20,000 Hz |
| Item Weight | 5.9 ounces (166 Grams) |
| Product Dimensions | 6.69 x 7.68 x 2.48 inches |
| Material | Composite, Leather, Metal, Plastic |
| Compatible Devices | PC, Laptop, VoIP Phone (Windows, macOS, Linux) |
9. Warranty and Support
9.1 Warranty Information
Yealink provides the following warranty for the UH34 USB Headset:
- 30-day money-back guarantee.
- 60-day free return policy.
- Lifetime warranty.
Please retain your proof of purchase for warranty claims.
9.2 Customer Support
For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact Yealink customer support through their official website or the retailer where the product was purchased.