1. Introduction
This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your GAGGIA Magenta Plus SUP051W automatic coffee machine. Please read this manual thoroughly before using the appliance and keep it for future reference.
The GAGGIA Magenta Plus SUP051W is an automatic espresso machine designed to extract the maximum flavor from coffee beans using a ceramic grinder. It features a professional steam wand for manual milk frothing and offers 4 coffee menu options plus hot water.
2. Safety Instructions
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury to persons.
- Do not immerse the appliance, power cord, or plug in water or other liquids.
- Ensure the power supply matches the voltage specified on the appliance.
- Keep the appliance out of reach of children.
- Unplug the appliance before cleaning and when not in use.
- Do not operate the appliance with a damaged cord or plug.
- Only use accessories recommended by the manufacturer.
3. Product Overview
Familiarize yourself with the components of your GAGGIA Magenta Plus SUP051W coffee machine.

Figure 1: Front view of the GAGGIA Magenta Plus SUP051W automatic coffee machine, showing the control panel, coffee dispenser, steam wand, and drip tray.
The machine features a compact design with dimensions of approximately 22.4 cm (width) x 43.5 cm (depth) x 35.7 cm (height) and weighs approximately 7.6 kg.
- Control Panel: Intuitive interface for selecting beverages and settings.
- Coffee Bean Container: Capacity of 250g.
- Water Tank: Capacity of 1.8L.
- Steam Wand: Stainless steel professional steam wand for manual milk frothing.
- Drip Tray: Collects excess liquid.
4. Setup
4.1 Unpacking and Initial Placement
- Carefully remove the coffee machine and all accessories from the packaging.
- Place the machine on a stable, level surface, away from heat sources and water. Ensure adequate ventilation around the unit.
- Remove all protective films and packaging materials.
4.2 First Use and Water Hardness Test
Before first use, it is recommended to test your water hardness and install the water filter.
- Use the provided water hardness test strip to determine your local water hardness level.
- Fill the water tank (1.8L capacity) with fresh tap water.
- Install the Intenza water filter into the water tank as per the filter instructions.
- Plug the power cord (1.2m) into a grounded electrical outlet (AC100V, 50/60Hz).
- Follow the on-screen prompts for initial setup, including setting the water hardness level.
5. Operating Instructions
5.1 Control Panel Overview

Figure 2: Close-up of the control panel, displaying options for Espresso, Coffee, and Cappuccino, along with ON/OFF, HOME, CLEAN/SET, and START/STOP buttons.
The control panel allows for easy selection of various coffee beverages and machine settings. The display shows available menu options and machine status.
5.2 Preparing Coffee
- Fill the Bean Container: Open the lid of the coffee bean container and pour in fresh coffee beans (max 250g).
- Fill the Water Tank: Ensure the water tank is filled with fresh water.
- Turn On: Press the ON/OFF button to power on the machine. The machine will perform an automatic rinsing cycle.
- Select Beverage: Use the control panel to select your desired beverage (e.g., Espresso, Coffee, Americano, Hot Water). The machine offers 4 coffee types and hot water.
- Adjust Settings (Optional): For each beverage, you can adjust settings such as coffee strength (7.5-10g per cup) and volume.
- Start Brewing: Place a cup under the coffee dispenser and press the START/STOP button.

Figure 3: The GAGGIA Magenta Plus SUP051W dispensing coffee into a glass cup, illustrating the brewing process.
5.3 Using the Steam Wand for Milk Frothing
The professional steam wand allows for manual frothing of milk for lattes and cappuccinos.
- Fill a milk pitcher with cold milk.
- Press the VAPORE (steam) button on the control panel. The machine will heat up to steam temperature.
- Once ready, immerse the steam wand tip just below the surface of the milk.
- Open the steam knob to release steam and froth the milk. Move the pitcher up and down to create desired foam texture.
- Close the steam knob when finished. Clean the steam wand immediately after use.

Figure 4: A hand holding a milk pitcher under the steam wand of the GAGGIA Magenta Plus SUP051W, demonstrating milk frothing.
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your coffee machine. Only hand wash components; do not use a dishwasher.
6.1 Daily Cleaning
- Drip Tray: Empty and rinse the drip tray daily.
- Coffee Grounds Container: Empty the coffee grounds container when prompted or daily.
- Steam Wand: Wipe the steam wand immediately after each use with a damp cloth to prevent milk residue buildup.

Figure 5: A hand demonstrating the removal of the drip tray for cleaning from the GAGGIA Magenta Plus SUP051W.
6.2 Weekly Cleaning
- Brew Group: Remove the brew group and rinse it thoroughly under lukewarm running water. Allow it to air dry before reinserting. Apply the provided brew group grease (5g) periodically.
- Water Tank: Clean the water tank with a mild detergent and rinse thoroughly.
6.3 Descaling
The machine will indicate when descaling is required. Use the GAGGIA descaling solution (MEL-F2000) for this process.

Figure 6: Two bottles of MEL-F2000 descaling solution, recommended for use with GAGGIA coffee machines.
- Follow the instructions provided with the descaling solution and the machine's on-screen prompts for the descaling cycle.
- Typically, this involves mixing the descaling solution with water in the tank and running it through the machine, followed by several rinsing cycles with fresh water.
7. Troubleshooting
This section addresses common issues you might encounter with your GAGGIA Magenta Plus SUP051W.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not turn on. | No power supply. | Check if the power cord is securely plugged into the machine and the electrical outlet. Ensure the outlet is functional. |
| Coffee is not hot enough. | Cups are cold; machine not preheated. | Preheat cups with hot water. Allow the machine to fully preheat before brewing. |
| No coffee is dispensed. | Water tank empty; brew group clogged. | Fill the water tank. Clean the brew group as per maintenance instructions. |
| Milk does not froth properly. | Steam wand clogged; milk not cold enough. | Clean the steam wand thoroughly. Use fresh, cold milk. |
| "Descale" message appears. | Machine requires descaling. | Perform a descaling cycle using GAGGIA descaling solution (MEL-F2000). |
If the problem persists, please contact GAGGIA customer support.
8. Specifications
- Model: SUP051W
- Brand: GAGGIA
- Dimensions (W x D x H): Approximately 22.4 cm x 43.5 cm x 35.7 cm
- Weight: Approximately 7.6 kg
- Power Supply: AC100V (50/60Hz)
- Power Consumption: 1200W
- Water Tank Capacity: 1.8 Liters
- Coffee Bean Container Capacity: 250g
- Coffee Bean Quantity per Cup: Approximately 7.5 - 10g
- Recommended Use: Water purification (implies use of water filter)
- Care Instructions: Hand wash only, dishwasher not compatible.
9. Warranty and Support
Information regarding product warranty and customer support is typically provided with your purchase documentation. Please refer to the "About Periodic Maintenance" booklet included in your package for details.
For further assistance, please visit the official GAGGIA website or contact their customer service department.





