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BESTEASY G42W

BESTEASY Thermal Label Printer (Model G42W) Instruction Manual

High-Speed Label Printer for Shipping Packages

Introduction

This manual provides detailed instructions for setting up, operating, and maintaining your BESTEASY Thermal Label Printer (Model G42W). This high-speed label printer is designed for efficiency in shipping and business operations, compatible with various platforms including USPS, FedEx, Amazon, eBay, UPS, and Etsy. It utilizes thermal printing technology, eliminating the need for ink or toner.

What's in the Box

  • BESTEASY Thermal Label Printer (Model G42W)
  • USB Flash Drive
  • 100 pieces of 4x6 inch Folding Labels
  • Power Adapter
  • Power Cord
  • USB Cable
  • Type-C Adapter (for Mac compatibility)
  • Quick Start Guide
  • CD (containing drivers and user manual)
Contents of the BESTEASY Thermal Label Printer box including printer, cables, power adapter, USB drive, labels, and manual.

Figure 1: Included components of the BESTEASY Thermal Label Printer package.

Setup

1. Connecting the Printer

  1. Connect the power adapter to the printer's power port and then plug the power cord into a wall outlet.
  2. Connect the USB cable from the printer to your computer. If using a Mac with USB-C ports, use the provided Type-C adapter.
  3. Turn on the printer using the power switch located at the back. The green indicator light on the top panel should illuminate, indicating normal working status.

Video 1: Detailed guide on printer installation and driver setup for your BESTEASY Thermal Label Printer.

2. Loading Labels

The BESTEASY Thermal Label Printer supports both fanfold (stack) and roll-type labels. Ensure labels are loaded correctly for optimal printing.

Loading Fanfold Labels:

  1. Ensure the printer is powered off.
  2. Locate the paper inlet slot at the back of the printer.
  3. Carefully feed the fanfold labels into the paper inlet, ensuring they are aligned straight.
  4. Open the printer cover and adjust the movable label guides inside to snugly hold the labels in position.
  5. Close the printer cover tightly.

Loading Roll-Type Labels:

  1. Open the printer cover.
  2. Remove the blue label roll holder from inside the printer.
  3. Insert the roll-type labels onto the holder, ensuring the labels unroll from the top.
  4. Place the loaded holder back into the printer.
  5. Adjust the movable label guides to hold the label roll securely and centrally.
  6. Feed the leading edge of the label through the print mechanism until it emerges from the front slot.
  7. Close the printer cover tightly.
Diagram showing how to load both stack and roll type labels into the thermal printer.

Figure 2: Proper loading methods for stack and roll labels.

Video 2: Instructions on how to load and tear paper from the BESTEASY Thermal Label Printer.

3. Driver Installation and Paper Size Setting

The printer comes with a USB flash drive containing the necessary drivers and a detailed video tutorial for installation. Follow the steps below based on your operating system.

For Mac OS:

  1. Insert the USB flash drive into your Mac.
  2. Open the drive and navigate to the 'Printer Drivers' folder.
  3. Double-click the BESTEASY-BE-G42S-Mac-Driver.pkg file to start the installation. Follow the on-screen prompts.
  4. After installation, go to 'System Preferences' > 'Printers & Scanners'.
  5. Click the '+' button to add a new printer. Select 'BESTEASY BE-G42S' from the list.
  6. Once added, select the printer and click 'Options & Supplies'.
  7. Navigate to 'Printer Options' or 'Driver' tab to set the default paper size to 4.00"x6.00" (101mm x 152mm). Adjust print darkness and speed for optimal quality if needed.

For Windows:

  1. Insert the USB flash drive into your Windows PC.
  2. Open 'My Computer' or 'This PC' and access the USB drive.
  3. Locate and double-click the BESTEASY-BE-G42S_Label_Printer_Windows_Driver.exe file to run the installer.
  4. Follow the on-screen instructions to complete the driver installation.
  5. After installation, go to 'Control Panel' > 'Devices and Printers'.
  6. Right-click on the 'BE-G42S' printer icon and select 'Printer Properties' or 'Printing Preferences'.
  7. In the 'Page Setup' or 'Paper/Quality' tab, set the paper size to 4"x6" (101mm x 152mm). You may need to create a custom paper size if it's not listed.
  8. Adjust print darkness and speed settings in the 'Advanced' or 'Graphics' tab for desired print quality.

Video 3: Guide on how to install the G42S Printer and Drivers on Mac OS.

Operating the Printer

Printing a Label:

  1. Ensure the printer is connected and drivers are installed.
  2. Open the document or application from which you wish to print (e.g., PDF viewer, shipping software).
  3. Select 'Print' from the file menu.
  4. Choose 'BESTEASY BE-G42S' as your printer.
  5. Verify that the paper size is set to 4x6 inches in the print dialog.
  6. Click 'Print'. The printer will automatically feed and print the label.
BESTEASY Thermal Label Printer actively printing a shipping label.

Figure 3: The BESTEASY Thermal Label Printer in operation.

Tearing Off Labels:

After printing, gently tilt the printed label upwards and tear it off along the perforated edge. The printer is designed for easy tearing.

Maintenance

Troubleshooting

ProblemPossible CauseSolution
Poor Print Quality / Blurry PrintsIncorrect driver settings (e.g., grayscale conversion, print darkness/speed).Adjust print settings in printer preferences: set color option to 'None' (not grayscale), increase print darkness, and/or decrease print speed. Refer to driver installation section for accessing settings.
Labels printing off-centerIncorrect offset settings in printer preferences.Adjust vertical and horizontal offset settings in the printer preferences to align labels correctly.
Printer not recognized by computerDriver not installed or installed incorrectly; loose USB connection.Ensure USB cable is securely connected. Reinstall printer drivers following the instructions in the Setup section. Try a different USB port.
Labels not feeding correctly / Paper jamsLabels not aligned; debris in paper path; worn rollers.Ensure labels are properly aligned with the guides. Clean the paper path and rollers. Replace labels if they are damaged or curled.
Printer not printingPrinter is off; no labels loaded; driver issue; print queue error.Check power connection and ensure printer is on. Load labels. Check printer status in computer's 'Devices and Printers' and clear any pending print jobs. Reinstall driver if necessary.

Specifications

FeatureSpecification
BrandBESTEASY
Model NameThermal Label Printer
Item Model NumberG42W
Printing TechnologyThermal
Connectivity TechnologyUSB
Printer OutputMonochrome
Maximum Black and White Print Resolution203dpi
Max Input Sheet Capacity100
Sheet Size4 inch x 6 Inches
Print MediaLabels
Compatible DevicesPC (Windows & Mac)
Item Weight2.64 pounds (1.2 Kilograms)
Product Dimensions0.63 x 63.62 x 0.63 inches
UPC750073956772

Warranty and Support

For detailed warranty information and technical support, please refer to the documentation included with your product or visit the official BESTEASY website. Contact information for customer service can typically be found on the product packaging or the manufacturer's support page.

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