Introduction
Welcome to the world of Lavazza A Modo Mio Voicy, an innovative espresso machine designed to bring the authentic Italian coffee experience directly to your home, enhanced with the convenience of integrated Alexa voice control and smart home capabilities. This manual provides essential information for setting up, operating, and maintaining your new machine to ensure optimal performance and longevity.
Please read this manual thoroughly before first use and keep it for future reference.

Figure 1: Lavazza A Modo Mio Voicy Espresso Machine in operation.
This image shows the sleek black Lavazza A Modo Mio Voicy machine with a blue light ring around its top, indicating Alexa's presence. A glass cup is positioned on the drip tray, receiving freshly brewed espresso. The water tank is visible on the right side.
Safety Information
To prevent injury or damage, always observe the following safety precautions:
- Ensure the machine is connected to a grounded power outlet with the correct voltage (240 Volts).
- Do not immerse the machine, power cord, or plug in water or other liquids.
- Keep hands away from hot surfaces and steam during operation.
- Always unplug the machine before cleaning or if it will not be used for an extended period.
- Do not operate the machine with a damaged cord or plug.
- This appliance is for household use only.
Product Overview
Familiarize yourself with the main components of your Lavazza A Modo Mio Voicy machine:
- Control Panel: Features buttons for power, coffee selection, and Alexa interaction.
- Capsule Compartment: Where Lavazza A Modo Mio capsules are inserted.
- Water Tank: Removable tank for water, capacity 1.5 Liters.
- Drip Tray: Collects excess liquid and supports cups. Adjustable to two heights.
- Used Capsule Container: Collects used capsules, capacity up to 10 capsules.

Figure 2: Key features and components.
This diagram highlights the machine's features, including the capsule collection drawer, adjustable cup grid, dishwasher-safe removable parts, Wi-Fi and Bluetooth connectivity, automatic used capsule ejection, and energy-saving mode after 9 minutes.

Figure 3: Water tank and alert indicators.
This image focuses on the water reservoir, indicating a capacity of 1.1 liters. It also lists alerts for missing used capsule drawer, low water, full capsule drawer, and descaling required.
Setup
- Unboxing: Carefully remove all packaging materials. Ensure all components are present.
- Initial Cleaning: Wash the water tank, drip tray, and used capsule container with warm water and mild detergent. Rinse thoroughly.
- Fill Water Tank: Fill the water tank with fresh, potable water up to the MAX level. Place it back securely on the machine.
- Power Connection: Plug the machine into a suitable electrical outlet. The machine will power on and begin heating.
- First Rinse Cycle: Before first use, perform a rinse cycle without a capsule. Place a large cup under the dispenser and press any coffee button. Discard the water.
- Connect to Wi-Fi and Alexa:
- Download the "Lavazza Piacere" app from your smartphone's app store.
- Create an account or log in.
- Follow the in-app instructions to connect your Voicy machine to your home Wi-Fi network and link your Amazon Alexa account. This enables voice control and smart features.

Figure 4: Voicy - The first espresso machine with integrated Alexa.
This image emphasizes the machine's core feature: integrated Alexa. It shows the machine with a blue light ring, indicating Alexa functionality, and the "Alexa built-in" logo.
Operating Your Machine
Making Coffee:
- Ensure the water tank is filled and the machine is powered on and heated (lights stable).
- Lift the lever to open the capsule compartment.
- Insert a Lavazza A Modo Mio capsule. Close the lever firmly.
- Place a cup on the drip tray. Adjust the drip tray height if necessary.
- Press the desired coffee button (e.g., Espresso or Lungo). The machine will brew the coffee.
- Once brewing is complete, lift the lever to eject the used capsule into the container.
Using Alexa Voice Commands:
With Alexa integrated, you can control your machine hands-free. Ensure your machine is connected to Wi-Fi and linked to your Alexa account.
- "Alexa, make me an espresso."
- "Alexa, turn on the coffee machine."
- "Alexa, turn off the coffee machine."
- "Alexa, ask Lavazza to make a long coffee."

Figure 5: Voice control with Alexa.
This image illustrates the voice command capability, showing sound waves emanating from a person's mouth towards the machine, with the Italian phrase "ALEXA FAMMI UN ESPRESSO" (Alexa, make me an espresso).
Customizing Coffee Settings:
Use the Lavazza Piacere app to personalize your coffee experience:
- Adjust the length (volume) of your espresso or lungo.
- Set preferred temperature boost.
- Rename your personalized coffee recipes for easy voice command recall (e.g., "Alexa, ask Lavazza for Emma's coffee").

Figure 6: Complete customization options.
This graphic details the customization features, including defining coffee length and temperature, renaming recipes, and requesting them via Voicy. It shows options for Espresso and Espresso Lungo, and a temperature boost feature via voice or app.
Automatic Capsule Reordering:
The machine can assist with automatic reordering of your favorite Lavazza A Modo Mio capsules through Alexa. Set up this feature via the Lavazza Piacere app.
- "Alexa, ask Lavazza to add 12 capsules to the dispenser."

Figure 7: Automatic reordering.
This image explains how to set up automatic reordering for original A Modo Mio capsules. It shows the Lavazza Piacere app interface, different capsule types (Dek Cremoso, Qualità Rossa, Passionale), and an example voice command for reordering.
Smart Home Integration and Entertainment:
Leverage the integrated Alexa to control other smart devices in your home or enjoy entertainment while you wait for your coffee.
- "Alexa, turn on the light." (Requires compatible smart home devices)
- "Alexa, play music."
- "Alexa, what's the weather?"

Figure 8: A home at your command.
This image depicts the Lavazza A Modo Mio Voicy machine's ability to connect to smart devices via Bluetooth and Wi-Fi, allowing voice control over home automation, such as turning on lights.

Figure 9: Entertainment features.
This graphic highlights the entertainment possibilities with Voicy, including music, news, and weather, all accessible through Alexa. It also mentions a promotional offer for Amazon Music Unlimited.
Maintenance
Daily Cleaning:
- Drip Tray and Used Capsule Container: Empty and rinse daily. These parts are dishwasher safe.
- Machine Exterior: Wipe with a soft, damp cloth. Do not use abrasive cleaners.
Descaling:
Regular descaling is crucial for machine longevity and coffee quality. The machine will alert you when descaling is needed (refer to Figure 3 for alert indicators). Follow the instructions provided in the Lavazza Piacere app or the full descaling guide available on the Lavazza website.
Note: The frequency of descaling depends on water hardness and usage. Using filtered water can reduce the need for frequent descaling.
Troubleshooting
If you encounter issues with your Lavazza A Modo Mio Voicy machine, refer to the table below for common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine not turning on. | Not plugged in; power outlet issue. | Check power cord connection; try a different outlet. |
| No coffee dispensed. | Water tank empty; capsule not inserted correctly; machine not heated. | Fill water tank; ensure capsule is properly seated and lever closed; wait for machine to heat up. |
| Coffee is cold or lukewarm. | Machine not fully heated; descaling needed. | Allow machine to preheat longer; perform descaling. |
| Alexa not responding. | No Wi-Fi connection; Alexa account not linked; microphone muted. | Check Wi-Fi connection; re-link Alexa account in app; ensure microphone is not muted on the machine. |
| Used capsule container full alert. | Container is full. | Empty the used capsule container. |
For more detailed troubleshooting, consult the Lavazza Piacere app or the official Lavazza support website.
Specifications
| Feature | Detail |
|---|---|
| Model Number | LM960 |
| Color | Black |
| Dimensions (L x W x H) | 15.7 x 30 x 38 cm |
| Weight | 4.5 Kilograms |
| Water Tank Capacity | 1.5 Liters |
| Power | 1450 Watts |
| Voltage | 240 Volts |
| Special Features | Integrated Alexa, Smart Home Control |
| Coffee Type | Espresso (Lavazza A Modo Mio capsules) |
| Used Capsule Capacity | Up to 10 capsules |

Figure 10: Product Dimensions.
This image provides the physical dimensions of the machine: 30 cm height, 15 cm width, and 38 cm depth.
Warranty Information
Lavazza products are covered by a manufacturer's warranty. For specific details regarding the warranty period, coverage, and terms and conditions for your Lavazza A Modo Mio Voicy machine, please refer to the warranty card included with your product packaging or visit the official Lavazza website. Keep your proof of purchase for warranty claims.
Customer Support
Should you require further assistance, have questions, or need to report an issue with your Lavazza A Modo Mio Voicy machine, please contact Lavazza Customer Support. Contact details can typically be found on the official Lavazza website or within the Lavazza Piacere app.
For online resources, visit: www.lavazza.com





