Introduction
The HP OfficeJet Pro 8025e is a versatile all-in-one printer designed for small businesses and home offices. It offers printing, copying, scanning, and faxing capabilities with wireless connectivity. This manual provides essential information for optimal use and maintenance.
- Fast color print, copy, scan and fax, plus 2-sided printing, mobile and wireless printing, and an auto document feeder.
- The optional HP+ system enhances security and productivity, requiring an HP account, internet connection, and exclusive use of Original HP Ink.
What's in the Box
Upon unpacking your HP OfficeJet Pro 8025e, ensure all the following components are present:
- 1K7K3A HP OfficeJet Pro 8025e All-in-One Printer
- HP 910 Setup Black Instant Ink Ready Cartridge
- HP 910 Setup Cyan Instant Ink Ready Cartridge
- HP 910 Setup Magenta Instant Ink Ready Cartridge
- HP 910 Setup Yellow Instant Ink Ready Cartridge
- User Guide
- Setup poster
- Power cord
Setup
Initial Setup
- Remove all packaging materials and protective tapes from the printer.
- Connect the power cord to the printer and a wall outlet.
- Power on the printer using the power button.
Ink Cartridge Installation
- Open the ink cartridge access door. The print carriage will move to the center.
- Remove the protective tape from each cartridge.
- Insert each cartridge into its corresponding slot, ensuring it clicks into place. Match the color labels.
- Close the ink cartridge access door.
Paper Loading
- Pull out the input tray.
- Adjust the paper guides to fit the paper size.
- Load a stack of paper into the tray, print-side down.
- Push the input tray back into the printer.
Software and Connectivity
- Download the HP Smart app on your computer or mobile device from hp.com/go/learnaboutsupplies.
- Follow the on-screen instructions in the app to connect your printer to your Wi-Fi network or via Ethernet.
- The printer features self-healing Wi-Fi to detect and resolve connectivity issues automatically.
This video demonstrates the setup process for HP+ Printers, featuring the LaserJet M234dwe. While the model differs, the general setup principles for HP+ printers are similar.
Operating the Printer
Printing
You can print documents and photos from your computer, smartphone, or tablet. The printer supports automatic two-sided (duplex) printing to save paper.
Copying
Place your document on the scanner glass or in the Automatic Document Feeder (ADF) for multiple pages. Use the control panel to select copy options like quantity, color/black and white, and size.
Scanning
Scan documents or photos to your computer, email, or cloud services directly from the printer's control panel or via the HP Smart app.
Faxing
The printer includes fax functionality. Connect a phone line to the RJ-11 fax port on the back of the printer and follow the instructions on the control panel to send and receive faxes.
Maintenance
Replacing Ink Cartridges
When an ink cartridge runs low or is empty, the printer's control panel will display a notification. To replace, open the ink cartridge access door, press the old cartridge to release it, and insert a new Original HP cartridge into the correct slot. Refer to the 'Ink Cartridge Installation' section under Setup for visual guidance.
Loading Paper
Always ensure the paper tray is loaded with the correct paper type and size for your print job. Refer to the 'Paper Loading' section under Setup for detailed instructions.
Cleaning the Printer
Regularly clean the exterior of the printer with a soft, damp, lint-free cloth. For print quality issues, you may need to clean the printheads through the printer's maintenance menu on the control panel or via the HP Smart app.
Troubleshooting Common Issues
Connectivity Problems
- Printer not connecting to Wi-Fi: Ensure your printer is within range of your router. Restart both the printer and your Wi-Fi router. Check the Wi-Fi status on the printer's control panel.
- Cannot print from mobile device: Verify that your mobile device and printer are connected to the same Wi-Fi network. Ensure the HP Smart app is installed and updated.
Print Quality Issues
- Faded or streaky prints: Check ink levels and replace any low or empty cartridges. Run a printhead cleaning cycle from the printer's maintenance menu.
- Incorrect colors: Perform a printhead alignment from the printer's maintenance menu. Ensure you are using Original HP Ink.
Paper Jams
- If a paper jam occurs, the printer's control panel will display instructions. Carefully follow these steps to remove any jammed paper. Avoid tearing the paper to prevent small pieces from remaining inside.
- Ensure paper is loaded correctly and not overfilled in the input tray.
Technical Specifications
| Feature | Specification |
|---|---|
| Product Dimensions | 13.43"D x 18.11"W x 9.21"H |
| Controller Type | Android |
| Maximum Media Size | 8.5 x 14 inch |
| Power Consumption | 21 Watts |
| Print Media | Card stock, Envelopes, Glossy photo paper, Paper (plain) |
| Scanner Type | Flatbed |
| Max Input Sheet Capacity | 225 |
| Compatible Devices | Laptops, PC, Smartphones, Tablets |
| Maximum Color Print Resolution | 4800 x 1200 dpi |
| Sheet Size | 3 x 5 to 8.5 x 14 Inches |
| Maximum Black and White Print Resolution | 4800 x 1200 dpi |
| Dual-sided printing | Yes |
| Maximum copies per run | 99 |
| Hardware Interface | Ethernet, USB 2.0 |
| Additional Printer functions | Copy, Fax |
| Control Method | Touch |
| Max Printspeed Monochrome | 20 ppm |
| Maximum Print Speed (Color) | 10 ppm |
Warranty and Support
Warranty Information
The HP OfficeJet Pro 8025e comes with a Limited Warranty. Additionally, activating the optional HP+ Smart Printing System and Instant Ink provides an extra year of HP warranty.
Customer Support
For further assistance, detailed troubleshooting, or to access additional resources, please visit the official HP support website at hp.com/go/learnaboutsupplies. The HP Smart app also offers integrated support and diagnostic tools.