Lockly PGD728WYMB

Lockly Secure Pro Wi-Fi Smart Door Lock Instruction Manual

Model: PGD728WYMB

Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your Lockly Secure Pro Wi-Fi Smart Door Lock. Please read this manual thoroughly before installation and use to ensure proper function and to maximize the security features of your device. Keep this manual for future reference.

Lockly Secure Pro Smart Door Lock with Wi-Fi Hub and smartphone app interface.

Image: Lockly Secure Pro Smart Door Lock with Wi-Fi Hub and smartphone app interface.

Safety Information

  • Do not attempt to disassemble or modify the lock. This may cause damage to the product, void the warranty, and compromise security.
  • Use only specified batteries (AA Alkaline). Do not mix old and new batteries or different types of batteries.
  • Ensure all components are securely fastened during installation to prevent malfunction.
  • Keep physical keys in a secure location outside the property to be used as a backup.
  • Protect your PIN codes and fingerprint data. Do not share them with unauthorized individuals.

Product Overview

Key Features

  • Multiple Access Methods: Patented PIN Genie digital keypad, 3D biometric fingerprint reader, smartphone app, voice control (Alexa/Hey Google), and physical key.
  • PIN Genie Digital Keypad: Features dynamic shuffling of digits to prevent code guessing.
  • 3D Biometric Fingerprint Sensor: Quick access with less than 0.3-second recognition, storing up to 99 fingerprints.
  • Mobile App Control: Remote lock/unlock, real-time monitoring, and access history via the Lockly App.
  • Voice Control: Compatible with Amazon Alexa and Hey Google for hands-free operation.
  • Programmable Auto-Lock: Customizable auto-lock feature for enhanced security.
  • Offline Access Codes: Generate access codes usable without Wi-Fi or internet connection.
  • Weather Resistant: Durable design suitable for various environmental conditions.

Components

The Lockly Secure Pro package includes the smart lock assembly, a Wi-Fi hub, a door sensor, four AA batteries, and two backup physical keys.

Infographic summarizing key features of the Lockly Secure Pro: PIN Genie, fingerprint, app control, offline access, auto-lock, Wi-Fi hub, and real-time alerts.

Image: Summary of Lockly Secure Pro features.

Setup and Installation

Door Compatibility

Before installation, ensure your door meets the following specifications:

  • Door thickness: 1 3/8" - 2"
  • Backset: 2 3/8" or 2 3/4"
  • Cross bore diameter: 2 1/8"
  • Edge bore diameter: 1"
Diagram illustrating door compatibility measurements for installing the Lockly Secure Pro smart lock.

Image: Door compatibility measurements.

Installation Process

The Lockly Secure Pro is designed for easy DIY installation using common household tools. A detailed installation guide video is available to assist you through each step.

Laptop displaying an installation guide video for the Lockly Secure Pro.

Image: Installation guide video demonstration.

Wi-Fi Hub Setup

The included Wi-Fi hub enables remote control and monitoring of your smart lock. Simply plug it into a power outlet within range of your lock and follow the instructions in the Lockly app for plug-n-play setup.

Image of the Lockly Wi-Fi hub, highlighting Wi-Fi enabled, plug-n-play setup, and control anywhere features.

Image: Lockly Wi-Fi Hub for remote connectivity.

Operating Instructions

Unlocking and Locking Methods

Your Lockly Secure Pro offers multiple convenient ways to secure and access your property:

Diagram showing multiple unlocking methods for Lockly Secure Pro: PIN Genie keypad, 3D biometric fingerprint, physical key, and smartphone app control.

Image: Overview of multiple unlocking methods.

  • PIN Genie Digital Keypad: Enter your secure PIN code on the patented keypad. The numbers on the four virtual buttons dynamically shuffle after each use, making it difficult for onlookers to guess your code.
  • Close-up of Lockly Secure Pro PIN Genie keypad demonstrating dynamic shuffling of digits for enhanced security.

    Image: PIN Genie keypad in operation.

  • 3D Biometric Fingerprint Sensor: Place your registered finger on the sensor for quick access. The sensor recognizes fingerprints in less than 0.3 seconds and opens the lock in under 0.5 seconds.
  • User interacting with the 3D biometric fingerprint sensor on the Lockly Secure Pro, highlighting 0.3-second recognition.

    Image: Using the 3D biometric fingerprint sensor.

  • Smartphone App Control: Use the Lockly App to remotely lock or unlock your door from anywhere. The app also provides real-time monitoring and access history.
  • Smartphone screen displaying the Lockly app interface for remote lock/unlock, notifications, and access history.

    Image: Lockly App interface for remote control.

  • Voice Control: Integrate with Amazon Alexa or Hey Google to unlock, lock, or check the status of your door using voice commands.
  • Physical Key: Two backup physical keys are included for manual access in case of power failure or other issues. The lock also features rekeying capability.
Top: Man using voice control with Alexa to unlock the door. Bottom: Physical backup keys for the Lockly Secure Pro.

Image: Voice control and physical key backup.

Advanced Features

  • Programmable Auto-Lock: Customize the auto-lock duration (5 to 300 seconds) to ensure your door is always secured after closing.
  • Couple leaving a house, illustrating the programmable auto-lock feature of the Lockly Secure Pro.

    Image: Programmable auto-lock feature.

  • eKeys & eBadges: Grant and revoke access to family, friends, or visitors directly through the Lockly app.
  • Offline Access Codes: Generate temporary or permanent access codes that can be used even when the lock is not connected to Wi-Fi.

Maintenance

Battery Management

The Lockly Secure Pro operates on four AA batteries, providing up to 8 months of battery life. The Lockly app will send real-time notifications for low battery alerts. In case of complete battery depletion, an external 9V battery can be used for emergency power supply.

Diagram showing battery compartment and emergency power supply for Lockly Secure Pro, with an alert for low battery.

Image: Battery and emergency power supply details.

Cleaning and Durability

Clean the lock's exterior with a soft, damp cloth. Avoid abrasive cleaners or solvents. The Lockly Secure Pro features a durable, weather-resistant design (IP54 rated) to withstand various outdoor conditions.

Close-up of the Lockly Secure Pro surface with water droplets, indicating weather resistance.

Image: Lockly Secure Pro demonstrating weather resistance.

Infographic detailing IP54 weatherproof rating, 72-hour salt spray test, 2200N pressure resistance, and 250,000 deadbolt cycles.

Image: Durability and weather resistance specifications.

Rekeying

The lock cylinder can be rekeyed by a professional locksmith without needing to replace the entire lock, using a standard rekey kit.

Illustration of the re-keyable cylinder and included physical keys for the Lockly Secure Pro.

Image: Rekeyable cylinder feature.

Troubleshooting

If you encounter issues with your Lockly Secure Pro, please refer to the following common solutions:

  • Lock Not Responding: Check battery levels. Replace batteries if low. Ensure the lock is properly installed and all cables are connected.
  • Fingerprint Not Recognized: Ensure your finger is clean and dry. Re-register your fingerprint if recognition issues persist.
  • PIN Code Issues: Verify the correct PIN is being entered. Remember the PIN Genie keypad shuffles digits; ensure you are pressing the correct virtual button for each digit.
  • App Connectivity Problems: Ensure your Wi-Fi hub is powered on and within range of the lock. Check your home Wi-Fi network status. Restart the Lockly app or your smartphone.
  • Auto-Lock Not Engaging: Verify the auto-lock feature is enabled and configured with the desired delay in the Lockly app.

For further assistance, consult the Lockly app's help section or contact customer support.

Specifications

FeatureDetail
BrandLockly
Model NameLockly Secure Pro
Item Model NumberPGD728WYMB
Lock TypeSmart Lock, Deadbolt
MaterialZinc
ColorMatte Black
Finish TypeBrushed
Item Dimensions (L x W x H)7.4 x 3.15 x 4.5 inches
Item Weight3.8 Pounds
Power Source4 x AA Alkaline Batteries
Emergency Power9V Battery Port
Connectivity ProtocolBluetooth, Wi-Fi (via included hub)
Control MethodApp, Remote, Touch, Voice
Controller TypeAmazon Alexa, Google Assistant
Special FeaturesApp Control, Auto-Lock, Left Fingerprint Reader, Voice Control, Waterproof (IP54)
UPC810055600656

Warranty Information

The Lockly Secure Pro comes with a limited 5-year mechanical and finish warranty and a 2-year electronics warranty. Please retain your proof of purchase for warranty claims.

Customer Support

Lockly provides lifetime technical support for all its products. For assistance with installation, operation, or troubleshooting, please contact Lockly customer support through their official website or the contact information provided in the Lockly app.

© 2025 Lockly. All rights reserved.

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