1. Important Safety Instructions
Always read and understand all safety warnings, instructions, illustrations, and specifications provided with this power tool. Failure to follow all instructions listed below may result in electric shock, fire, and/or serious injury.
- Wear appropriate personal protective equipment (PPE): Always wear safety glasses, hearing protection, gloves, and sturdy footwear. A hard hat and leg protection (chaps) are also recommended.
- Keep work area clear: Ensure the area is free from bystanders, children, and pets. Remove any obstacles that could interfere with operation.
- Inspect the chainsaw before each use: Check for loose parts, damage, or wear. Ensure the chain is sharp and properly tensioned.
- Maintain a firm grip: Always hold the chainsaw with both hands, one on the front handle and one on the rear handle, with thumbs and fingers encircling the handles.
- Be aware of kickback: Kickback can occur when the moving chain at the tip of the guide bar touches an object, or when the wood closes in and pinches the saw chain in the cut. Avoid cutting with the tip of the guide bar.
- Do not operate in wet conditions: Avoid using the chainsaw in rain or damp environments to prevent electric shock.
- Remove battery when not in use: Always remove the battery pack when adjusting, cleaning, or storing the chainsaw.
2. Product Overview
The Greenworks 24V 25cm Cordless Chainsaw (Model G24CS25) is designed for efficient and convenient cutting tasks. It features a compact and lightweight design, making it easy to handle for various applications.

Figure 2.1: Overview of the Greenworks 24V 25cm Cordless Chainsaw with key components labeled, including the handle guard, comfort grip, automatic oiler, 25cm bar and chain, chain tension knob, and chain cover knob.
Key features include:
- Compact and Lightweight: Weighing only 3.08 kg (with battery), this chainsaw offers excellent maneuverability.
- Efficient Cutting: Equipped with a 25 cm bar and a chain speed of 4 m/s for effective cutting performance.
- Automatic Lubrication: Features an automatic oiling system to ensure continuous chain lubrication during operation, extending chain life and improving cutting efficiency.
- Visual Oil Window: Allows for easy monitoring of the oil level, preventing overfilling and ensuring adequate lubrication.

Figure 2.2: Demonstrating the lightweight design of the chainsaw, held by a user, highlighting its ease of handling. The tool weighs only 3.08 kg.
3. Setup
3.1 Battery Installation
Insert the fully charged 24V battery pack into the battery compartment on the chainsaw until it clicks securely into place. Ensure the battery is firmly seated before operation.
3.2 Chain and Bar Installation (if not pre-assembled)
Refer to the detailed instructions in the included handbook for proper installation of the guide bar and saw chain. Ensure the chain is correctly oriented and seated in the guide bar groove.
3.3 Chain Tensioning
This chainsaw features a tool-free tensioning system. To adjust chain tension:
- Loosen the chain cover knob.
- Turn the chain tension knob clockwise to increase tension or counter-clockwise to decrease tension.
- The chain is correctly tensioned when it can be pulled away from the guide bar by approximately 2-3 mm at the center, but still snaps back into place.
- Tighten the chain cover knob firmly.

Figure 3.1: A hand demonstrating the one-step, tool-free chain tensioning system, showing how to adjust the chain tension quickly and easily.
3.4 Oil Filling
The chainsaw is equipped with an automatic lubrication system. Before each use, ensure the oil reservoir is filled with appropriate bar and chain oil.
- Locate the oil cap on the chainsaw body.
- Unscrew the cap and fill the reservoir with high-quality bar and chain oil.
- Monitor the oil level using the visual oil window to prevent overfilling and ensure sufficient oil for operation.
- Securely replace the oil cap.

Figure 3.2: Close-up view of the chainsaw highlighting the automatic lubrication system and the visual oil window, which allows users to easily check the oil level.
4. Operating Instructions
4.1 Starting the Chainsaw
Ensure all safety precautions are followed and the battery is installed. To start, press the safety lock-out button and then squeeze the trigger switch. Release the safety lock-out button once the motor starts.
4.2 Cutting Techniques
Always maintain a stable stance and firm grip with both hands. Allow the chainsaw to reach full speed before making contact with the wood. Use the 25 cm bar for cutting branches and small logs. The chainsaw can perform up to 45 cuts on 10x10 cm pressure-treated wood with a 2Ah battery.

Figure 4.1: A user operating the chainsaw to cut a tree branch, illustrating the effective use of the 25cm bar and the 4.2 m/s chain speed for efficient cutting.

Figure 4.2: The chainsaw in action, demonstrating its capability to make up to 45 cuts per charge on 10x10cm pressure-treated wood, showcasing its power and battery efficiency.
4.3 Safety Precautions During Operation
- Never operate the chainsaw with one hand.
- Do not overreach or cut above shoulder height.
- Be aware of falling branches and debris.
- Avoid contact with the chain when the chainsaw is running.
- Always turn off the chainsaw and remove the battery before moving to another cutting location.
5. Maintenance
Regular maintenance ensures optimal performance and extends the life of your chainsaw.
5.1 Chain Sharpening
A sharp chain is crucial for safe and efficient cutting. Sharpen the chain regularly or replace it when dull. Refer to the included handbook for detailed chain sharpening instructions or consult a professional.
5.2 Guide Bar Maintenance
Clean the guide bar groove regularly to remove sawdust and debris. Flip the guide bar periodically to ensure even wear.
5.3 Cleaning and Storage
After each use, clean the chainsaw thoroughly, removing all sawdust, oil residue, and debris. Store the chainsaw in a dry, secure place, out of reach of children. Always remove the battery pack before storing.
6. Troubleshooting
If you encounter issues with your Greenworks 24V 25cm Cordless Chainsaw, refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| Chainsaw does not start | Battery not charged or improperly installed; Safety lock-out not engaged; Faulty switch. | Ensure battery is fully charged and correctly inserted. Press safety lock-out before trigger. If problem persists, contact support. |
| Chain does not move | Chain brake engaged; Chain too tight; Obstruction in chain path; Worn clutch. | Disengage chain brake. Adjust chain tension. Clear any obstructions. If clutch is worn, seek professional service. |
| Poor cutting performance | Dull chain; Incorrect chain tension; Insufficient oil. | Sharpen or replace chain. Adjust chain tension. Fill oil reservoir. |
| Excessive vibration | Loose components; Damaged chain or bar. | Check all fasteners for tightness. Inspect chain and bar for damage and replace if necessary. |
For issues not listed or if solutions do not resolve the problem, please contact Greenworks customer support.
7. Specifications
Technical specifications for the Greenworks 24V 25cm Cordless Chainsaw G24CS25:
| Specification | Detail |
|---|---|
| Brand | Greenworks |
| Model Number | G24CS25 |
| Power Source | Battery (24V) |
| Item Weight | 3080 Grams (3.08 kg) |
| Product Dimensions (L x W x H) | 57.1 x 20.3 x 29.5 cm |
| Bar Length | 25 cm |
| Chain Speed | 4 m/s |
| Lubrication System | Automatic |
| Chain Tensioning | Tool-free |
| Included Components | 2 Ah battery, 24 V 25 cm cordless chainsaw, 25 cm chain, Three handbooks, charger |
| ASIN | B08TMGSBGT |
8. Warranty and Support
8.1 Warranty Information
Greenworks products are manufactured to high-quality standards and are guaranteed for domestic use against manufacturing defects. The warranty period typically covers defects in materials and workmanship under normal use. Please refer to the specific warranty card included with your product or visit the official Greenworks website for detailed warranty terms and conditions applicable to your region.
8.2 Customer Support
For technical assistance, spare parts, or warranty claims, please contact Greenworks customer support. Contact details can usually be found in your product's documentation or on the official Greenworks website. When contacting support, please have your model number (G24CS25) and purchase information readily available.