1. Product Overview
The Valencia Bella Smart Door Lock offers advanced security and convenient access methods for your home. This lock integrates multiple entry options including fingerprint recognition, PIN codes, RFID cards, and traditional mechanical keys. Designed with a durable Zn-Alloy body and a sleek glass finish, it provides both security and modern aesthetics.
Key features include:
- Multiple Access Methods: Fingerprint, PIN Code, RFID Card, and Mechanical Key.
- Voice Guidance: System prompts for easy operation and settings navigation.
- Security Alarm: Activates upon forced entry or multiple incorrect access attempts.
- Emergency Power: USB port for temporary power supply if batteries are depleted.
- Reversible Handle: Adaptable for both left and right-handed door configurations.
2. Package Contents
Before installation, please verify that all components are present in the package:
- 1 x Front Panel
- 1 x Back Panel
- 4 x AA Batteries
- 2 x Mechanical Keys
- 2 x RFID Cards
- 1 x User Manual (this document)
- Fitting Screws
3. Product Components
Familiarize yourself with the various parts of your Valencia Bella Smart Door Lock:

Image 3.1: Detailed diagram showing the front and back panels of the Valencia Bella Smart Door Lock, highlighting components such as the touchscreen, fingerprint scanner, RFID card reader, emergency power USB port, mechanical keyhole, registration button, battery compartment, and double safety lock.
- Front Panel: Contains the touchscreen keypad, fingerprint scanner, RFID reader, emergency power USB port, and mechanical keyhole.
- Back Panel: Houses the battery compartment, registration button, and internal locking mechanism.
- Reversible Handle: Can be adjusted for left or right-handed door opening.

Image 3.2: The Valencia Bella Smart Door Lock demonstrating its reversible handle feature, suitable for both interior and exterior applications on left or right-handed doors.
4. Setup
4.1. Professional Installation
Free installation is provided by a company installer. To schedule your installation, please register your product and call the support line at 18005727911. Professional installation ensures correct setup and optimal performance of your smart door lock.
4.2. Battery Installation
- Remove the back cover of the interior unit.
- Insert four (4) AA batteries into the battery compartment, ensuring correct polarity (+/-).
- Replace the back cover securely.
4.3. Initial Setup and Admin Registration
After battery installation, the lock will power on. Follow the voice prompts to register the first user, who will be designated as the administrator. The administrator can then add or remove other users and manage lock settings.
- Press the Registration Button located on the back panel.
- Follow the voice guidance to register your fingerprint, PIN code, or RFID card as the administrator.
- Confirm the registration when prompted.
5. Operating the Lock
5.1. Fingerprint Access
To unlock using your registered fingerprint:
- Place your registered finger firmly on the fingerprint scanner.
- The lock will verify your fingerprint and unlock.
5.2. PIN Code Access
To unlock using a PIN code:
- Touch the touchscreen keypad to activate it.
- Enter your registered PIN code followed by the '#' key.
- The lock will verify the PIN and unlock.
Note: The lock supports setting up time-bound or one-time guest codes for temporary access.
5.3. RFID Card Access
To unlock using an RFID card:
- Hold your registered RFID card against the RFID reader area on the front panel.
- The lock will read the card and unlock.
5.4. Mechanical Key Access
In case of emergency or battery failure, the mechanical key can be used:
- Insert the mechanical key into the keyhole located on the front panel.
- Turn the key to unlock the door.

Image 5.1: A close-up view of the mechanical keyhole on the Valencia Bella Smart Door Lock, providing an alternative access method.
5.5. Locking the Door
The lock will automatically engage after a short period once the door is closed. You can also manually lock the door from the inside using the internal locking mechanism or from the outside by lifting the handle (if configured for manual locking).

Image 5.2: The manual internal locking mechanism on the Valencia Bella Smart Door Lock's back panel, allowing for secure locking from inside.
6. Maintenance
6.1. Battery Replacement
When the batteries are low, the lock will provide a low battery warning via voice guidance. Replace all four (4) AA batteries promptly to ensure continuous operation. Use high-quality alkaline batteries for best performance.
6.2. Cleaning
Clean the lock's exterior surfaces with a soft, dry cloth. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish and electronic components. Regularly wipe the fingerprint scanner and touchscreen to ensure optimal performance.
7. Troubleshooting
7.1. Alarm Indicators
The lock is equipped with an alarm system that activates under specific conditions:
- Incorrect Access Attempts: If an incorrect fingerprint, PIN, or RFID card is entered three or more times consecutively, the lock will sound a warning and disable authentication access for 3 minutes.
- Forced Entry/Tampering: If someone attempts to open or break the door with force, the alarm will sound.
During an alarm state, the lock will remain secured. Wait for the alarm period to end before attempting access again with a valid method.
7.2. Battery Exhausted
If the batteries are completely depleted and the lock does not respond, you can use an external 5V portable power source (e.g., a power bank) with a USB port to temporarily power the lock. Connect the power source to the emergency power USB port on the front panel, then use your preferred access type (fingerprint, PIN, or RFID card) to unlock the door. Replace the internal AA batteries immediately after gaining access.
7.3. Lock Not Responding
- Check if the batteries are correctly installed and have sufficient charge.
- Ensure the touchscreen is clean and free from obstructions.
- If the issue persists, try using the mechanical key for access and contact customer support.
8. Specifications
| Feature | Specification |
|---|---|
| Brand | Valencia |
| Model Number | Bella |
| Lock Type | Biometric Smart Lock |
| Access Methods | Fingerprint, PIN Code, RFID Card, Mechanical Key |
| Material | Zn-Alloy |
| Finish | Glass |
| Color | Black |
| Item Dimensions (L x W x H) | 32 x 65 x 280 Millimeters |
| Power Source | 4 x AA Batteries |
| Emergency Power | 5V USB Port |
| Manufacturer | ASSA ABLOY, ASSA ABLOY India |
9. Warranty and Support
9.1. Manufacturer Warranty
The Valencia Bella Smart Door Lock comes with a 2-year warranty provided by the manufacturer from the date of purchase. Please retain your proof of purchase for warranty claims.
9.2. Customer Support
For any queries, technical assistance, or to schedule your free installation, please contact Valencia customer support:
- Installation & Support Hotline: 18005727911