VIVO DESK-E-200B

VIVO DESK-E-200B Electric Sit Stand Desk Frame

Instruction Manual

1. Introduction

This manual provides detailed instructions for the assembly, operation, maintenance, and troubleshooting of your VIVO DESK-E-200B Heavy Duty Dual Motor Electric Sit Stand Desk Frame. Please read this manual thoroughly before use to ensure proper function and safety.

The VIVO DESK-E-200B is an ergonomic height-adjustable desk frame designed to support a wide range of desktop sizes, allowing for seamless transitions between sitting and standing positions. It features a robust dual-motor system for smooth and quiet operation, and a memory controller for convenient height presets.

VIVO DESK-E-200B Electric Sit Stand Desk Frame with controller

Figure 1: VIVO DESK-E-200B Electric Sit Stand Desk Frame and Controller.

2. Safety Information

For your safety and to prevent damage to the product, please adhere to the following guidelines:

  • Ensure table top compatibility with the specified weight capacity and dimensions. The frame supports up to 220 lbs.
  • Exercise caution during assembly and follow all instructions precisely to maintain stability.
  • Use the product within the recommended height range (28.5" to 47.3").
  • Properly anchor the desk if necessary, especially with heavier loads or uneven surfaces.
  • Always observe the product's maximum weight limit of 220 lbs and avoid exceeding it to prevent potential hazards or damage.
  • Keep children and pets away from the moving parts of the desk during operation.
  • Do not place hands or other objects near the lifting columns while the desk is in motion.
  • Ensure all cables are properly managed to prevent entanglement or damage during height adjustments.

3. Setup and Assembly

The VIVO DESK-E-200B frame is designed for straightforward assembly. A tabletop must be purchased separately.

3.1 Recommended Table Top Specifications

  • Length: 40" to 77"
  • Width: 23" to 43"
  • Thickness: 3/4" and greater
Diagram showing recommended table top dimensions for the desk frame

Figure 2: Recommended Table Top Dimensions.

3.2 Assembly Steps (General Overview)

While specific detailed steps are provided in the included assembly guide, the general process involves:

  1. Unpack all components and verify against the parts list.
  2. Assemble the crossbar and attach it to the lifting columns.
  3. Attach the feet to the bottom of the lifting columns.
  4. Mount the control box and controller to the frame.
  5. Securely attach your chosen tabletop to the assembled frame using appropriate screws (not included with frame). Pre-drilling pilot holes is recommended for wooden tops.
  6. Connect all motor and power cables to the control box and plug into a power outlet.
Assembled VIVO desk frame without a tabletop, showing its structure

Figure 3: Assembled Desk Frame (Tabletop Sold Separately).

4. Operating Instructions

Your VIVO DESK-E-200B features an intuitive memory controller for easy height adjustments.

4.1 Basic Height Adjustment

  • Use the Up (^) and Down (v) arrow keys on the controller to manually adjust the desk height.
  • The digital display will show the current height in inches.
  • The desk moves at approximately 1 inch per second.
Close-up of the VIVO desk memory controller with buttons for up, down, and memory presets

Figure 4: Memory Controller Panel.

4.2 Setting Memory Presets

The controller allows you to save up to three preferred height settings:

  1. Adjust the desk to your desired height using the Up (^) or Down (v) keys.
  2. Press and hold the 'S' button until the display flashes.
  3. Immediately press one of the number buttons ('1', '2', or '3') to save the current height to that preset. The display will show the saved number.
  4. To recall a saved height, simply press the corresponding number button. The desk will automatically move to the saved position.
Image showing the desk adjusting height from sitting to standing position with arrows indicating movement

Figure 5: Sit-to-Stand Height Range (28.5" - 47.3").

5. Maintenance

To ensure the longevity and optimal performance of your VIVO DESK-E-200B desk frame, follow these simple maintenance guidelines:

  • Regularly inspect all screws and bolts to ensure they are tight. Re-tighten if necessary.
  • Keep the lifting columns clean and free of dust and debris. Wipe with a soft, dry cloth.
  • Check power cables and connections periodically for any signs of wear or damage. Replace if compromised.
  • Avoid spilling liquids directly onto the control box or motors.
  • Do not apply excessive force or weight beyond the specified capacity (220 lbs).

6. Troubleshooting

If you encounter any issues with your desk frame, refer to the following common troubleshooting steps:

ProblemPossible CauseSolution
Desk does not move or respond to controls.Power cable disconnected, control box loose, motor cable disconnected, or overload protection activated.Check all power and motor connections. Unplug the desk for 10 minutes, then plug back in to reset the system. Reduce load if overloaded.
Desk stops mid-movement.Obstruction detected (safety mechanism), or weight limit exceeded.Remove any obstructions. Reduce the weight on the desk. Perform a reset if necessary (see below).
Memory presets not saving or recalling correctly.Incorrect saving procedure.Ensure you press and hold 'S' until the display flashes, then immediately press the desired number (1, 2, or 3).
Desk is wobbly.Loose connections, uneven floor, or tabletop not securely attached.Check and tighten all assembly bolts. Adjust leveling feet on the bottom of the desk legs. Ensure tabletop is firmly secured to the frame.

6.1 Reset Procedure

If the desk is not functioning correctly, a system reset may resolve the issue:

  1. Unplug the power cord from the wall outlet.
  2. Wait for at least 10 seconds.
  3. Plug the power cord back into the wall outlet.
  4. Press and hold the Down (v) button until the desk reaches its lowest position and then slightly rises and stops. This indicates a successful reset.

7. Specifications

FeatureDetail
BrandVIVO
Model NumberDESK-E-200B
Product Dimensions (Frame)23"D x 40"W x 28.5"H (Adjustable Width: 40" to 57.3")
ColorBlack
Base MaterialAlloy Steel
Maximum Weight Recommendation220 Pounds
Height Range28.5" to 47.3"
Lift Speed1" per second
Motor TypeDual Motor
Controller Features3 Memory Settings, Up/Down Keys
Noise Level<50dB
Power Input100-240V
Assembly RequiredYes
Included ComponentsBlack Electric Dual Motor Desk Frame
Diagram comparing dual motor and single motor desk frames, highlighting 220 lbs capacity for dual motor

Figure 6: Premium Dual Motor System with 220 lbs Capacity.

8. Warranty and Support

VIVO provides a limited warranty for the DESK-E-200B Electric Sit Stand Desk Frame. For specific warranty details, please refer to the documentation included with your product or contact VIVO customer support.

8.1 Returns Policy

This product is eligible for 30-day free returns, refund/replacement.

8.2 Customer Support

VIVO's U.S.-based sales and technical support team is available to assist with any questions or issues you may have. For assistance, please visit the official VIVO website or refer to the contact information provided in your product packaging.

You can also visit the VIVO Store on Amazon for more information and related products.

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