Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of the Tripp Lite Eaton Series 1000VA UPS, model SMART1000RMX2UN. This Uninterruptible Power Supply (UPS) system is designed to provide reliable battery backup and AC power protection against blackouts, brownouts, surges, and line noise for critical IT equipment.
Figure 1: Front view of the SMART1000RMX2UN UPS, showing the LCD display and ventilation grilles.
Key Features
- Power Capacity: 1000VA/1000W with 8 NEMA 5-15R outlets, providing pure sine wave AC output.
- Automatic Voltage Regulation (AVR): Maintains regulated 120V nominal output during voltage fluctuations (80V to 151V).
- Network Management: Includes a pre-installed WEBCARDLXE network interface for full remote configuration, load shedding, reboots, and safe shutdowns.
- Expandable Battery: Supports connection of up to four optional extended battery modules (BP48VRM2U, sold separately) for increased runtime.
- User-Replaceable Batteries: Field-replaceable, hot-swappable VRLA battery modules (part 744-A3296) for easy maintenance.
- LCD Interface: Intuitive front-panel LCD with 10 selectable screens for detailed UPS and site power information, and LED status indicators.
- Communication Ports: RS-232 and USB ports for device connection, a dry-contact relay port, and an RPO/ROO port for emergency shutdown.
- Power Quality: EMI/RFI filtering to protect against disruptive electromagnetic and radio frequency interference.
- Energy Efficiency: ENERGY STAR 2.0 Certified, promoting high operational efficiency and reduced utility costs.
Setup and Installation
The SMART1000RMX2UN UPS offers versatile installation options to suit various environments.
Package Contents
Figure 2: The UPS unit shown with all included accessories, such as rackmount hardware, tower stands, and communication cables.
Verify that all components are present before proceeding with installation. The package typically includes the UPS unit, rackmount hardware, tower support stands, USB cable, and RS-232 cable.
Rackmount Installation
The UPS can be mounted in just 2U of space in an EIA-standard 19-inch rack. Use the included hardware to secure the unit. Ensure adequate ventilation around the unit.
Tower Installation
For tower configurations, attach the included support stands to the bottom of the UPS unit. The front-panel LCD can be rotated to accommodate this orientation for optimal viewing.
Figure 3: The UPS unit positioned vertically using the provided tower stands.
Connecting Equipment
Connect your critical IT equipment to the eight NEMA 5-15R outlets located on the rear panel of the UPS. These outlets provide filtered, pure sine wave AC output. Four outlets are grouped into two programmable load banks, allowing for load shedding to extend runtime for critical loads.
Figure 4: Detail of the rear panel showing the eight NEMA 5-15R outlets, divided into two programmable load groups.
Plug the UPS's 10-foot power cord with NEMA 5-15P plug into a compatible AC outlet.
Communication Connections
Utilize the RS-232 and USB ports to connect the UPS to a device for communication options. Cables are included. A dry-contact relay port can be programmed via the LCD for automation. The RPO/ROO port allows for emergency shutdown or remote restart of connected equipment.
Figure 5: Detail of the communication ports, including USB, RS-232, network, and relay connections.
Operation
Front-Panel LCD Interface
The two-line front-panel LCD monitoring screen provides quick access to a wide range of detailed UPS and site power information. It features 10 selectable screens. LEDs indicate UPS status: green for utility power, orange for battery mode, and red for an active alarm or fault.
Figure 6: A close-up view of the UPS LCD screen, displaying operational status and input power details.
Network Management
The pre-installed WEBCARDLXE network interface allows for comprehensive remote configuration and management. This includes load shedding, reboots of connected equipment, and safe shutdowns. The IP-based Auto Probe feature ensures continuous network uptime by detecting lost connectivity and automatically rebooting IT equipment.
Figure 7: A schematic diagram showing how the UPS with a network card connects to a server and can be managed remotely via an IP network.
Automatic Voltage Regulation (AVR)
The AVR feature protects connected equipment from incremental hardware damage, data loss, and performance problems caused by brownouts and overvoltages. The SMART1000RMX2UN maintains a regulated 120V nominal output during input voltage fluctuations from 80V to 151V, ensuring stable power delivery without depleting battery charge.
Maintenance
Battery Replacement
The VRLA battery modules are field-replaceable and hot-swappable, allowing for battery replacement without shutting down connected equipment. The replacement battery part number is 744-A3296. Refer to the specific battery replacement guide for detailed steps.
Extended Battery Modules
For applications requiring longer runtime, up to four optional extended battery modules (BP48VRM2U) can be connected to the UPS. Consult the documentation for the extended battery modules for installation and connection instructions.
Cooling Fans
The UPS is equipped with front and rear cooling fans to prevent overheating. Ensure that the fan vents are not obstructed to maintain proper airflow and cooling efficiency.
Troubleshooting
If you encounter issues with your UPS, consult the front-panel LCD for status messages and alarm indicators. Many common issues can be identified and resolved by reviewing the displayed information. For persistent problems, ensure all connections are secure and that the input power source is stable.
If the UPS indicates an active alarm (red LED), refer to the LCD for specific error codes or messages. For complex issues or internal faults, contact technical support.
Specifications
| Feature | Specification |
|---|---|
| Model Number | SMART1000RMX2UN |
| Capacity (VA/Watts) | 1000VA / 1000W |
| Input Voltage | 120 Volts |
| Output Outlets | 8 x NEMA 5-15R |
| Battery Cell Composition | Sealed Lead Acid |
| Product Dimensions (Rackmount) | 14"D x 17.25"W x 3.5"H (2U) |
| Item Weight | 58 pounds |
| Color | Black |
| Date First Available | November 13, 2020 |
Warranty and Support
This Tripp Lite UPS product is covered by a 2-Year Manufacturer's Warranty. This warranty can be upgraded to a 3-Year Warranty upon product registration. Additionally, the device is protected by a $250,000 Connected Equipment Insurance policy.
For technical assistance, support, or warranty claims, please contact Eaton Tripp Lite's expert technical support team. Support is available via phone, web, and email.