1. Introduction
This manual provides detailed instructions for the safe and efficient operation, installation, and maintenance of your Suburban 12 Gallon Water Heater, Model SW12DEL. This unit features a 12V DC ignition gas heating system and a 120V AC heating element with a 12V relay for interior operation. The water heater utilizes a porcelain-lined, steel water heater tank with an anode rod to protect against electrolytic action, similar to residential water heaters.
Video 1: Product Overview. This video provides a general overview of the Suburban water heater, highlighting its features and benefits.
2. Setup and Installation
Proper installation is crucial for the safe and efficient operation of your water heater. Ensure all electrical and gas supplies are disconnected before beginning installation.
2.1 Preparing the Installation Site
The water heater is designed for indoor installation. Ensure adequate space and ventilation as per local codes and manufacturer guidelines. The unit's dimensions are approximately 23.75 x 18 x 17.75 inches.
2.2 Water and Gas Connections
Connect the water inlet and outlet pipes securely. The unit requires a 12V DC ignition gas heating system and a 120V AC heating element. Ensure all gas connections are leak-free using a soapy water solution after connection.

Image 1: Exterior view of the Suburban 12 Gallon Water Heater. This image shows the overall design and external components of the water heater.

Image 2: Top view of the water heater's internal components. This image details the layout of the gas valve, burner assembly, and electrical connections.

Image 3: Back view of the water heater, showing the hot and cold water connections. This image helps identify the correct ports for water lines.

Image 4: Side view of the water heater, highlighting the control board and wiring. This view is useful for understanding electrical connections.
3. Operating Instructions
Your Suburban water heater offers both gas and electric heating options for your convenience.
3.1 Gas Operation (12V DC Ignition)
To operate using gas, ensure your propane supply is open. The 12V DC ignition system will automatically light the burner when hot water is demanded. This system provides rapid heating.
3.2 Electric Operation (120V AC with 12V Relay)
For electric heating, ensure your RV is connected to a 120V AC power source. The 12V relay allows for interior operation of the electric heating element. This option is ideal when shore power is available.
3.3 Temperature Control
The water heater is designed to maintain a maximum temperature of 120 degrees Fahrenheit. Temperature settings can be adjusted via the interior control panel.
4. Maintenance
Regular maintenance ensures the longevity and efficiency of your water heater.
4.1 Anode Rod Inspection and Replacement
The porcelain-lined steel tank is protected by an anode rod, which absorbs corrosive elements in the water. Inspect the anode rod annually and replace it when it has corroded to approximately 1/4 inch in diameter. Always drain the water heater before inspecting or replacing the anode rod.
Video 2: FOGATTI RV Hybrid Water Heater. This video demonstrates the features of a hybrid water heater, including anode rod functionality.
4.2 Draining the Water Heater
Before draining, turn off all electrical power and gas supply to the appliance. Open the pressure relief valve to release pressure. Remove the anode rod to allow the tank to drain completely. This is especially important before winterizing your RV.
4.3 Checking for Leaks
Periodically check all water and gas connections for leaks. For gas leaks, apply a soapy water solution to connections; the appearance of bubbles indicates a leak that must be repaired immediately.
5. Troubleshooting
If you encounter issues with your water heater, refer to the following common problems and solutions:
- No Hot Water: Check if the gas supply is open and the electric element switch is on. Verify 12V DC and 120V AC power supply. Check the
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