MOMAX UD9W

MOMAX Q. Dock 5 Max 15W Fast Convertible Qi Certified Wireless Charger User Manual

Model: UD9W

1. Introduction

Thank you for choosing the MOMAX Q. Dock 5 Max 15W Fast Convertible Qi Certified Wireless Charger. This device provides a convenient and efficient way to wirelessly charge your Qi-compatible smartphones. Its convertible design allows for both flat pad and upright stand charging, adapting to your needs for viewing content while charging. This manual will guide you through the setup, operation, and maintenance of your new wireless charger.

2. Safety Information

Please read all safety instructions carefully before using this product. Failure to follow these instructions may result in electric shock, fire, or other hazards.

  • Do not expose the device to liquids, moisture, or extreme temperatures.
  • Do not disassemble, repair, or modify the device. This will void the warranty.
  • Keep the device away from strong magnetic fields.
  • Use only certified power adapters (QC3.0 recommended for fast charging) with the specified input voltage (5V/2A, 9V/2A, 12V/1.5A).
  • Ensure proper ventilation around the charger during use.
  • Avoid placing metal objects or foreign materials on the charging surface, as this may interfere with charging or cause overheating.
  • The device features built-in intelligent overheating protection and automatically powers off after full charge to prevent overcharge.

3. Package Contents

Verify that all items are present in your package:

  • MOMAX Q. Dock 5 Max Wireless Charger (Model UD9W)
  • Type-C to USB Cable (1M)
  • User Manual (this document)

4. Product Overview

Familiarize yourself with the components of your MOMAX Q. Dock 5 Max wireless charger.

MOMAX Q. Dock 5 Max Wireless Charger in flat pad mode

Figure 4.1: MOMAX Q. Dock 5 Max Wireless Charger in its flat pad configuration, showing the white charging surface with MOMAX branding and subtle gold trim around the base.

MOMAX Q. Dock 5 Max Wireless Charger in upright stand mode

Figure 4.2: MOMAX Q. Dock 5 Max Wireless Charger converted to an upright stand, ready to hold a smartphone for vertical or horizontal charging.

MOMAX Q. Dock 5 Max Wireless Charger with a smartphone charging in stand mode

Figure 4.3: The MOMAX Q. Dock 5 Max Wireless Charger in stand mode, actively charging a smartphone. The phone is positioned vertically on the stand, demonstrating its stability and charging capability.

MOMAX Q. Dock 5 Max Wireless Charger with a smartphone charging in stand mode from a different angle

Figure 4.4: Another view of the MOMAX Q. Dock 5 Max Wireless Charger in stand mode, with a smartphone charging. This image highlights the sleek design and how the charger integrates into a desk environment.

Key features include:

  • Convertible Design: Easily switch between a flat charging pad and an upright charging stand.
  • Dual Coil System: Allows for charging in both vertical and horizontal orientations when in stand mode.
  • 15W Fast Wireless Charging: Supports rapid charging for compatible devices (requires QC3.0 adapter).
  • Qi Certified: Ensures compatibility with all Qi-enabled smartphones.
  • Breath LED Lights: Indicates charging status (ready, charging, fully charged).
  • Safety Protections: Built-in over-voltage, under-voltage, short circuit, and overheating protection.
  • Type-C Input: Modern and reversible connector for power input.

5. Setup

  1. Unpack the Charger: Carefully remove the MOMAX Q. Dock 5 Max wireless charger and the included Type-C to USB cable from its packaging.
  2. Connect Power:
    • Insert the Type-C end of the provided cable into the Type-C input port on the back of the MOMAX Q. Dock 5 Max.
    • Connect the USB-A end of the cable to a compatible power adapter (not included). For 15W fast charging, a QC3.0 compatible power adapter is required.
    • Plug the power adapter into a wall outlet.
  3. Power On Indication: The LED indicator light on the charger will illuminate briefly, indicating that the charger is powered on and ready for use.
  4. Choose Charging Mode:
    • Flat Pad Mode: For a compact charging surface, keep the charger in its flat configuration.
    • Upright Stand Mode: To convert to a stand, gently pull the top section upwards until it locks into the upright position. This mode is ideal for viewing content while charging.

6. Operating Instructions

  1. Place Your Device:
    • In Flat Pad Mode: Place your Qi-enabled smartphone directly onto the center of the charging pad.
    • In Upright Stand Mode: Place your Qi-enabled smartphone onto the stand, ensuring it rests securely against the charging surface. The dual coils allow for both vertical (portrait) and horizontal (landscape) charging.
  2. Charging Indication: The LED indicator light will change to indicate that your device is charging. Refer to the LED status guide below.
  3. Optimal Charging: Ensure your device is centered on the charging area for optimal charging efficiency. Some phone cases may affect charging; if charging is inconsistent, try removing the case.
  4. Charging Complete: Once your device is fully charged, the LED indicator will change again (refer to LED status guide), and the charger will automatically stop power output to prevent overcharging.

LED Indicator Status:

LED StatusMeaning
Solid Blue (or similar)Ready for charging / Fully charged
Breathing Blue (or similar)Device is charging
Flashing Blue (or similar)Foreign object detected / Charging error

Note: Specific LED colors and patterns may vary slightly. Refer to the product's visual cues for confirmation.

7. Maintenance

Proper maintenance ensures the longevity and optimal performance of your wireless charger.

  • Cleaning: Disconnect the charger from power before cleaning. Use a soft, dry, lint-free cloth to wipe the surface. Do not use abrasive cleaners, solvents, or chemical sprays.
  • Storage: When not in use for extended periods, store the charger in a cool, dry place away from direct sunlight and extreme temperatures.
  • Handling: Avoid dropping or subjecting the charger to strong impacts.

8. Troubleshooting

If you encounter issues with your MOMAX Q. Dock 5 Max, please refer to the following common problems and solutions:

ProblemPossible Cause / Solution
Device not charging.
  • Ensure the charger is properly connected to a working power outlet and the LED indicator is on.
  • Verify your device is Qi-compatible.
  • Reposition your device on the charging surface to ensure proper alignment with the charging coils.
  • Remove any thick or metallic phone cases that might interfere with wireless charging.
  • Try a different power adapter and cable to rule out issues with accessories.
Slow charging.
  • Ensure you are using a QC3.0 compatible power adapter for fast charging.
  • Check if your device supports fast wireless charging.
  • Ensure optimal alignment of the device on the charging surface.
  • Close unnecessary background applications on your phone.
LED flashing / Foreign Object Detection (FOD).
  • Remove any metal objects (coins, keys, credit cards, etc.) from the charging surface and between your phone and the charger.
  • Ensure your phone case does not contain metal or is not excessively thick.
Charger or device gets hot.
  • Some heat generation during wireless charging is normal.
  • Ensure proper ventilation around the charger.
  • If excessive heat, remove the device and allow both to cool down. Check for foreign objects or misplacement.
  • The charger has built-in overheating protection and will stop charging if it gets too hot.

If the problem persists after trying these solutions, please contact MOMAX customer support.

9. Specifications

FeatureDetail
Product ModelUD9W
Input5V/2A, 9V/2A, 12V/1.5A (Type-C)
Output (Wireless)5V/1A, 9V/1A, 9V/1.67A, 15W (max.)
Dimensions123.5mm x 84.5mm (Product Dimensions: 8.45 x 8.45 x 12.35 cm)
Weight148.4g (Item weight: 159 g)
MaterialPlastic
Connector TypeUSB Type-C (Input)
Special FeaturesFast Charging, Short Circuit Protection, Over-voltage Protection, Under-voltage Protection, Overheating Protection
Compatible DevicesQi-enabled Smartphones

10. Warranty and Support

MOMAX products are designed with quality and reliability in mind. For warranty information and customer support, please refer to the warranty card included with your product or visit the official MOMAX website.

Contact Information:

  • Manufacturer: Momax Technology (HongKong) Ltd.
  • For the most up-to-date support information, please visit www.momax.net.

Please retain your proof of purchase for warranty claims.

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