Rosonway RSH-A35 Aluminum 5-Port Powered USB 3.0 Hub

1. Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your Rosonway RSH-A35 Aluminum 5-Port Powered USB 3.0 Hub. Please read this manual thoroughly before using the device to ensure proper functionality and safety.

2. Product Overview

The Rosonway RSH-A35 is a high-quality aluminum USB hub designed to expand your device's USB connectivity. It features four USB 3.0 data ports and one dedicated fast-charging port, each with individual on/off switches and LED indicators. The hub is powered by an included 24W (12V/2A) power adapter to ensure stable performance for multiple connected devices.

Key Features:

• Multi-port USB Extender: Instantly adds USB port extensions to your notebook, desktop, smart TV, or gaming host.
• High-quality Aluminum Shell: Sturdy, durable, compact, and portable design.
• 24W Power Adapter: Provides sufficient power for data transmission and device charging, ensuring multiple devices work simultaneously.
• Dedicated Fast Charging Port: Charges devices like iPhones, iPads, cameras, and speakers at up to 2.4 amps.
• USB 3.0 Fast Data Transfer: Four USB 3.0 data ports offer up to 5Gbps data speed, 10x faster than USB 2.0.
• Individual ON/OFF Switches & LED Lights: Each USB port has an independent switch and LED indicator for easy power status monitoring and control.
• Broad Compatibility: Compatible with Windows XP / Vista / Win 7 / Win 8 / Win 10, Mac OS 10, Linux, and above. Backward compatible with USB 2.0.

Package Contents:

• Rosonway RSH-A35 USB Hub
• USB 3.0 Data Cable
• 24W (12V/2A) Power Adapter
• Instruction Manual

3. Setup Instructions

Follow these steps to set up your Rosonway RSH-A35 USB Hub:

1. Connect the Power Adapter:
   

   Plug the included 24W (12V/2A) power adapter into the DC 12V input port on the back of the USB hub. Then, plug the power adapter into a wall outlet. The hub requires external power for optimal performance, especially when connecting multiple devices or power-hungry peripherals.
2. Connect to Your Computer:
   

   Connect one end of the supplied USB 3.0 data cable to the USB 3.0 input port on the back of the hub. Connect the other end of the USB 3.0 data cable to an available USB 3.0 port on your computer (laptop, desktop, etc.).

3. Connect Your Devices:
   

   Plug your USB devices (e.g., external hard drives, flash drives, keyboards, mice, printers, cameras) into the available USB 3.0 data ports on the hub. For charging mobile devices, use the dedicated fast-charging port.

4. Power On Ports:
   

   Press the individual ON/OFF switch next to each port you wish to activate. A blue LED indicator will illuminate for data ports, and a red LED for the fast-charging port, indicating that the port is active and ready for use.

4. Operating Instructions

Using USB 3.0 Data Ports:

The four blue USB 3.0 ports are designed for high-speed data transfer. Connect your USB 3.0 compatible devices to these ports for speeds up to 5Gbps. These ports are also backward compatible with USB 2.0 devices, operating at their respective speeds.

Image: The hub supports data transfer speeds up to 5Gbps for USB 3.0 devices.

Using the Fast Charging Port:

The red USB port is a dedicated fast-charging port, capable of delivering up to 2.4 amps. This port is ideal for quickly charging smartphones, tablets, and other compatible devices. It automatically detects and delivers the optimal charging current.

Image: A smartphone connected to the dedicated fast charging port on the hub.

Individual ON/OFF Switches:

Each port on the hub has an independent ON/OFF switch. This allows you to control power to individual devices without needing to unplug them. Simply press the button next to the desired port to toggle its power state. The corresponding LED will indicate if the port is active (blue for data, red for charging).

5. Maintenance

• Cleaning: Use a soft, dry cloth to clean the hub. Avoid using liquid cleaners or aerosols.
• Storage: When not in use, store the hub in a cool, dry place away from direct sunlight and extreme temperatures.
• Handling: Avoid dropping the hub or subjecting it to strong impacts, as this may damage internal components.

6. Troubleshooting

Q: Devices are not recognized or are disconnecting randomly.

A: Ensure the 24W power adapter is securely connected to both the hub and a working wall outlet. Some devices, especially external hard drives, require stable power. If using with a Mac, check your system settings to ensure external drives are not set to sleep. If the issue persists, try connecting the device directly to your computer to rule out the device itself. Contact support if the problem continues.

Q: Data transfer speeds are slow.

A: Verify that both the connected device and your computer's USB port support USB 3.0. While the hub is backward compatible, devices will operate at the speed of the slowest component. Ensure all cables are USB 3.0 compatible. Also, confirm the hub's power adapter is connected, as unpowered hubs may limit speeds for multiple devices.

Q: The fast charging port is not charging my device quickly.

A: Ensure your device supports fast charging and that you are using a compatible charging cable. The port delivers up to 2.4A, but actual charging speed depends on the device's capabilities. Confirm the power adapter is connected to the hub.

Q: The LED indicator for a port is not lighting up.

A: Press the individual ON/OFF switch for that specific port to ensure it is activated. If the LED still does not light up, ensure the hub is properly powered and connected to your computer.

Q: My computer displays a blue screen error (e.g., SYSTEM_THREAD_EXCEPTION_NOT_HANDLED) when the hub is connected.

A: This is an uncommon issue. Ensure your computer's operating system and USB drivers are up to date. Try connecting the hub to a different USB port on your computer. If the problem persists, disconnect the hub and contact Rosonway customer support for further assistance.

7. Specifications

8. Warranty and Support

The Rosonway RSH-A35 USB Hub comes with a 2-year warranty from the date of purchase. For technical support, warranty claims, or any questions regarding your product, please contact Rosonway customer service through the retailer where you purchased the item or visit the official Rosonway website for contact information.