1. Introduction
Thank you for choosing the Candy Smart CS4 1272DE/1-S Washing Machine. This appliance is designed to provide efficient and convenient laundry care for your home. With a 7 kg capacity and a spin speed of 1200 RPM, it offers powerful cleaning performance. Its NFC connectivity allows for smart control and additional program downloads via the Candy Simply-Fi app.
This user manual provides essential information for the safe and effective operation, installation, maintenance, and troubleshooting of your washing machine. Please read it thoroughly before first use and keep it for future reference.
Figure 1.1: Front view of the Candy Smart CS4 1272DE/1-S Washing Machine, showing the control panel, detergent drawer, and large front-loading door.
2. Safety Instructions
To ensure safe operation and prevent damage to the appliance or injury to yourself and others, please observe the following safety precautions:
- Always disconnect the appliance from the power supply before cleaning or performing maintenance.
- Do not touch the appliance with wet hands or feet.
- Ensure the electrical supply is properly grounded and matches the voltage specified on the rating plate.
- Keep children and pets away from the appliance during operation.
- Do not allow children to play with the appliance or its controls.
- Never force the door open during a cycle. Wait until the 'Door Locked' indicator light turns off.
- Do not use flammable or explosive substances near the appliance.
- If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
- This appliance is intended for household use only.
3. Installation and Initial Setup
3.1 Unpacking
Carefully remove all packaging materials. It is crucial to remove the transit bolts located at the rear of the machine before use. These bolts secure the drum during transport and must be removed to prevent damage during operation. Store them for future transport if needed.
3.2 Positioning
Place the washing machine on a firm, level floor. Ensure there is adequate space around the appliance for ventilation and access. Adjust the adjustable feet to ensure the machine is perfectly level and stable, preventing excessive vibration during operation.
3.3 Water Connection
- Connect the water inlet hose to a cold water tap with a 3/4" thread. Ensure the connection is tight to prevent leaks.
- Position the drain hose into a standpipe or over the edge of a sink, ensuring it is securely fixed to prevent displacement during drainage. The drain hose should not be kinked or submerged in water.
3.4 Electrical Connection
Plug the power cord into a grounded electrical outlet. Ensure the voltage and frequency of your power supply match the specifications of the appliance (230 Volts). Do not use extension cords or multiple adapters.
4. Operating Instructions
4.1 Control Panel Overview
The control panel features a program selector dial, function buttons, and a digital display.
Figure 4.1: Angled view of the washing machine, highlighting the control panel with its program dial and digital display.
4.2 Loading Laundry
Open the door and load your laundry into the drum. Do not overload the machine; refer to the program guide for maximum load capacities. For optimal results, ensure items are not tangled.
4.3 Adding Detergent
Pull out the detergent drawer located on the top left of the control panel. Add the appropriate amount of detergent and fabric softener to the designated compartments.
4.4 Selecting a Program
Turn the program selector dial to choose the desired wash program. The machine offers 15 standard programs, including options for Cotton, Synthetics, Delicates, Wool, and various Quick Wash cycles. The display will show the estimated program duration.
4.5 NFC Connectivity (Smart Touch)
This washing machine features NFC connectivity, allowing you to interact with it via the Candy Simply-Fi app on your smartphone.
- Download the Candy Simply-Fi app from your smartphone's app store.
- Enable NFC on your smartphone.
- Select the "Smart Touch" option on the washing machine's control panel.
- Place your smartphone close to the "Smart Touch" logo on the control panel to establish a connection.
- Through the app, you can download additional programs, monitor cycle status, and access troubleshooting tips.
4.6 Starting a Cycle
Press the 'Start/Pause' button to begin the selected wash cycle. The door will lock, and the cycle will commence.
4.7 Delayed Start
To delay the start of a wash cycle, press the 'Delay Start' button repeatedly to set the desired delay time. Once set, press 'Start/Pause' to confirm.
5. Maintenance and Cleaning
Regular maintenance ensures the longevity and optimal performance of your washing machine.
5.1 Cleaning the Exterior
Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
5.2 Cleaning the Detergent Dispenser
Remove the detergent drawer and rinse it under running water to remove any detergent residue. Clean the housing of the drawer with a brush.
5.3 Cleaning the Drum
Periodically run a maintenance wash (e.g., a hot cycle with no laundry and a descaling agent) to clean the drum and remove any build-up.
5.4 Cleaning the Filter
The filter should be cleaned regularly to prevent blockages and ensure proper drainage.
- Open the small cover at the bottom front of the machine.
- Place a shallow container underneath to catch any residual water.
- Slowly unscrew the filter counter-clockwise until water starts to drain.
- Once all water has drained, fully remove the filter.
- Clean the filter under running water, removing any lint, coins, or debris.
- Reinsert the filter and screw it clockwise until it is securely tightened. Close the cover.
Figure 5.1: Image showing the drain pump filter compartment open, with the filter removed for cleaning.
6. Troubleshooting
If you encounter issues with your washing machine, refer to the table below for common problems and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not start | No power supply; Door not closed; Program not selected. | Check power plug and fuse; Ensure door is firmly closed; Select a program and press Start. |
| No water intake | Water tap closed; Inlet hose kinked; Water supply cut off. | Open water tap; Straighten hose; Check household water supply. |
| Excessive vibration/noise | Transit bolts not removed; Machine not level; Uneven load. | Remove transit bolts; Adjust feet to level machine; Redistribute laundry evenly. |
| Water not draining | Drain hose kinked/blocked; Filter blocked. | Check and clear drain hose; Clean the drain pump filter (refer to Section 5.4). |
| Detergent residue in drawer | Insufficient water pressure; Detergent clumping. | Check water pressure; Clean detergent drawer regularly. |
If the problem persists after attempting these solutions, please contact customer support.
7. Technical Specifications
| Feature | Specification |
|---|---|
| Brand | Candy |
| Model Number | CS4 1272DE/1-S (8059019005195) |
| Dimensions (D x W x H) | 45 cm x 60 cm x 85 cm |
| Weight | 60.5 Kilograms |
| Capacity | 7 Kilograms |
| Spin Speed | 1200 RPM |
| Noise Level (Spin) | 79 dB |
| Installation Type | Freestanding |
| Special Feature | NFC Connectivity |
| Number of Standard Programs | 15 |
| Loading Type | Front Load |
| Voltage | 230 Volts |
| Material | Stainless Steel |
| Color | White |
8. Warranty and Support
Your Candy Smart CS4 1272DE/1-S Washing Machine comes with a manufacturer's warranty. Please refer to the warranty card included with your purchase for specific terms and conditions, including the warranty period and coverage details.
For technical assistance, spare parts, or to schedule a service appointment, please contact Candy customer support. Contact information can typically be found on the manufacturer's official website or in your purchase documentation. When contacting support, please have your model number (CS4 1272DE/1-S) and serial number ready.
