1. Important Safety Information
Please read and understand this entire owner's manual, including all safety information, before plugging in or using this product. Failure to do so could result in fire, electric shock, or serious personal injury.
- Always disconnect the fireplace from the power supply before cleaning or performing maintenance.
- Do not use this fireplace outdoors. It is designed for indoor use only.
- Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the fireplace.
- Never place the fireplace where it may fall into a bathtub or other water container.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
- Close supervision is necessary when any heater is used by or near children or invalids and whenever the fireplace is left operating and unattended.
2. Package Contents
Carefully remove all components from the packaging and inspect for any damage. Ensure all items are present before proceeding with installation.
- Electric Fireplace Unit (Model 36-FP-C3)
- Remote Control
- Mounting Hardware (screws, wall anchors)
- User Manual
3. Installation Instructions
The Vitesse 36 Inch Electric Fireplace offers multiple installation options: recessed, semi-recessed, or wall-mounted. Choose the method best suited for your space.
3.1 Product Dimensions
The fireplace unit measures approximately 36 inches (W) x 18.11 inches (H) x 3.86 inches (D). The ultra-thin design ensures minimal protrusion from the wall.
Image: Detailed dimensions of the fireplace unit and a visual guide for measuring the installation area.
3.2 Wall Mounted Installation
For wall-mounted installation, ensure the wall can support the weight of the fireplace. Use the provided mounting hardware to secure the unit firmly to a stud or appropriate wall anchors.
3.3 Recessed or Semi-Recessed Installation
This fireplace is designed to fit perfectly within a 2" x 6" stud wall for recessed or semi-recessed installation. Create an opening in the wall that matches the fireplace dimensions, ensuring adequate clearance for the air vent. The air vent allows for proper heat distribution and can be fully or partially recessed.
Image: Illustration of the air vent and heat flow for recessed installation, highlighting the importance of proper ventilation.
3.4 Power Connection
The power cord length is 5.2 feet and is located on the right side of the unit. Ensure the fireplace is connected to a grounded 120V AC outlet. Do not use extension cords or power strips.
Image: Visual details of the power cord, main switch, and the slim profile of the fireplace.
4. Operating Instructions
The fireplace can be controlled via the touch screen panel on the unit or the included remote control.
Image: Overview of the remote control and its functions for easy operation.
4.1 Power On/Off
Press the power button on the remote or touch screen to turn the fireplace on or off.
4.2 Heating Modes
Select between 750W (low heat) and 1500W (high heat) modes using the heat button. The supplemental zone heating can warm areas up to 400 square feet. The unit features an auto-heat kill safety to prevent overheating.
Image: Demonstrates the two heating modes and the low-noise operation feature.
4.3 Flame Effects
Customize the flame appearance with 12 flame colors and 5 flame speeds. The ultra-high intensity LED lights create realistic flame effects that emerge slowly and flash at the top of the fireplace. There are also 12 ember bed color lighting options.
Image: Visual representation of various customizable features including flame speed, brightness, and color options.
4.4 Timer Function
Set the sleep timer for 1 to 8 hours. The fireplace will automatically turn off after the set duration.
4.5 Sleep Mode
Activate sleep mode for a quieter operation and reduced light output, ideal for nighttime use.
5. Maintenance
Regular maintenance ensures optimal performance and longevity of your electric fireplace.
- Cleaning: Always unplug the fireplace before cleaning. Use a soft, damp cloth to wipe down the exterior surfaces. Do not use abrasive cleaners or sprays.
- Air Vent: Periodically check the air vent for dust or obstructions. Use a vacuum cleaner with a brush attachment to gently remove any debris.
- Storage: If storing the fireplace for an extended period, unplug it and store it in a dry, dust-free location.
6. Troubleshooting
If you experience issues with your fireplace, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power, main switch off, remote battery low. | Check power outlet, ensure main switch is on, replace remote batteries. |
| No heat output. | Heat function not activated, thermostat setting too low, safety cut-off activated. | Activate heat function, increase thermostat, unplug and wait 15 minutes for reset. |
| Flame effect not working. | Flame effect off, LED issue. | Ensure flame effect is turned on. If issue persists, contact customer support. |
| Remote control not working. | Batteries dead, obstruction, out of range. | Replace batteries, remove obstructions, operate within range. |
7. Specifications
- Brand: VITESSE
- Model Name: 36-FP-C3
- Product Dimensions: 36"W x 18.11"H x 3.86"D
- Power Source: Corded Electric
- Heat Output: 750W / 1500W
- Heating Coverage: Up to 400 square feet
- Material: Glass
- Finish Type: Powder Coated
- Installation Type: Wall Mount, Recessed, Semi-Recessed
- Special Features: Energy Saving, Flame Effect, Timer, Low Noise
- Flame Colors: 12 options
- Flame Speeds: 5 options
- Ember Bed Colors: 12 options
- Timer: 1 to 8 hours
- Included Components: Remote Control
- Certifications: ETL Certificate Approved
8. Warranty and Support
VITESSE provides a manufacturer warranty for this product.
- Warranty: Free replacement or parts for any quality problem within 12 months from the date of purchase.
- Customer Support: If you encounter any issues or have questions regarding your Vitesse electric fireplace, please contact our dedicated support team for assistance. Refer to your purchase documentation for contact details.