BidetMate BM-2000P-E
BidetMate 2000 Series Electric Bidet Toilet Seat Instruction Manual
Model: BM-2000P-E
Introduction
The BidetMate 2000 Series Electric Bidet Toilet Seat offers advanced hygiene and comfort features designed to enhance your bathroom experience. This manual provides comprehensive instructions for installation, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your bidet seat.

Figure 1: BidetMate 2000 Series Electric Bidet Toilet Seat (Elongated, Side Panel)
Key Features
- Customizable Wash Functions: Offers aerated, pulse, feminine, power wash, massage, and child wash settings for personalized cleaning.
- Adjustable Comfort Settings: Control heated seat temperature, water temperature, and warm air dryer settings.
- Charcoal Honeycomb Air Deodorizer: Effectively eliminates unpleasant odors.
- Self-Cleaning Nozzle: Stainless steel nozzle sanitizes itself between uses for enhanced hygiene.
- Soft-Closing Lid: Prevents loud slamming and ensures quiet operation.
- Energy Saving Mode: Optimizes power consumption to reduce electricity waste.

Figure 2: Key features of the BidetMate 2000 Series, including heated dryer, heated seat, and control panel.
Setup and Installation
Installation of the BidetMate 2000 Series is designed to be straightforward. A 120V GFCI outlet is required. Basic tools are needed for the process.
- Remove the existing toilet seat: Carefully detach your current toilet seat from the toilet bowl.
- Fix the bracket onto the toilet: Secure the mounting bracket to the toilet bowl using the provided hardware.
- Slide the bidet seat onto the bracket: Align the bidet seat with the installed bracket and slide it into place until it clicks securely.
- Connect the bidet-use hose: Connect the water supply hose from the bidet seat to your toilet's water supply line. Ensure all connections are tight to prevent leaks.

Figure 3: Step-by-step installation guide for the BidetMate 2000 Series.
For a detailed visual guide, please refer to the official installation video:
Video 1: BidetMate 2000 Series Installation and Feature Overview. This video demonstrates the easy installation process and highlights key functionalities of the bidet seat.
You can also download the full Installation Manual in PDF format here.
Operating Instructions
The BidetMate 2000 Series features an intuitive side control panel for easy operation. Ensure the seat is occupied for wash functions to activate.
Wash Functions
- Wash: Standard posterior wash.
- Bidet (Feminine Wash): Gentle, multi-stream wash for feminine hygiene.
- Power Wash: Stronger spray for thorough cleaning.
- Child Setting: Provides a gentle pressure wash suitable for children.
- Massage: Oscillating spray for a soothing experience.
- Pulse: Alternating water stream strength for enhanced cleaning.
Comfort Settings
- Seat Temp: Adjusts the heated seat temperature.
- Water Temp: Controls the heated water temperature.
- Dry: Activates the warm air dryer.
- Position Control (FR/BK): Adjusts the nozzle position forward or backward.
- Power Control (HI/LO): Adjusts the water pressure.
- Energy Saving: Activates power-saving mode, which may reduce seat and water heating when not in use.

Figure 4: Various wash and comfort settings available on the BidetMate 2000 Series.
Video 2: Fresh Relief / BidetMate. This short video highlights the refreshing experience and key features of the BidetMate.
Maintenance
Regular maintenance ensures the longevity and hygienic operation of your BidetMate 2000 Series.
Self-Cleaning Nozzle
The stainless steel nozzle features an automatic self-cleaning function. It sanitizes itself before and after each use, ensuring optimal hygiene. No manual cleaning of the nozzle is typically required under normal use.
General Cleaning
To clean the exterior of the bidet seat, use a soft, damp cloth and a mild, non-abrasive cleaner. Avoid harsh chemicals or abrasive materials that could damage the surface. Always unplug the unit before cleaning.

Figure 5: The self-cleaning nozzle and air deodorizer components of the BidetMate.
Troubleshooting
If you encounter any issues with your BidetMate 2000 Series, please refer to the comprehensive troubleshooting section in the full Installation Manual (PDF) linked in the Setup section. For further assistance, contact BidetMate customer support.
Specifications
| Attribute | Detail |
|---|---|
| Brand | BidetMate |
| Model Number | BM-2000P-E |
| Style | 2000 Series | Elongated | Side Panel |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Item Weight | 16.95 pounds |
| Product Dimensions | 1 x 1 x 0.99 inches |
| Operation Mode | Automatic |
| UPC | 810004872028 |
| Country of Origin | Korea, Republic of |
| Power Cord Length | 47 inches |

Figure 6: Dimensions for the BidetMate 2000 Series Elongated model.
Warranty and Support
The BidetMate 2000 Series comes with a 3-year warranty. BidetMate provides easy-to-reach and responsive US-based Customer Support. For any inquiries or assistance, please contact BidetMate customer support directly.
Related Documents - BM-2000P-E
![]() |
BIDETMATE BM-1000P-E Electric Bidet Seat: Installation and User Guide Comprehensive guide for installing and using the BIDETMATE BM-1000P-E Electric Bidet Seat. Learn about features like heated water, dryer, nozzle control, and energy saving modes. |
![]() |
BidetMate BM-2000R-E Electronic Bidet Seat: User Manual & Features Explore the BidetMate BM-2000R-E Electronic Bidet Seat with this comprehensive user manual. Learn about installation, operation, features like warm water, dryer, remote control, and maintenance for the BidetMate 2000 Series. |
![]() |
BidetMate BM-2000P User's Guide: Installation, Operation, and Maintenance Comprehensive user's guide for the BidetMate BM-2000P electric bidet seat, covering safety instructions, installation, operation, maintenance, features, specifications, and warranty information. |
![]() |
User Settings and Maintenance for BIDETMATE BM-2000R A guide to user settings, maintenance, and troubleshooting for the BIDETMATE BM-2000R electric bidet seat, including specifications and self-diagnosis. |
![]() |
BidetMate Electric Bidet Seat Troubleshooting Guide Troubleshooting guide for BidetMate BM-700S-E and BM-700U-E electric bidet seats, covering common faults like water leakage, heating issues, and flushing problems. |
Ask a question about this manual
Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.




