SAMSUNG SM5G986UZKAXAA

SAMSUNG Galaxy S20+ 5G Smartphone User Manual

Model: SM5G986UZKAXAA

1. Introduction

This manual provides essential information for setting up, operating, maintaining, and troubleshooting your SAMSUNG Galaxy S20+ 5G smartphone. Designed for efficiency and powerful performance, this device features a stunning 6.7-inch Infinity-O display, advanced camera capabilities, and 5G connectivity.

SAMSUNG Galaxy S20+ 5G front and back view

Figure 1.1: Front and back view of the SAMSUNG Galaxy S20+ 5G smartphone.

2. Setup

2.1 Unboxing and Initial Inspection

Carefully remove all components from the packaging. Verify that the following items are present:

  • SAMSUNG Galaxy S20+ 5G Smartphone
  • Data Cable
  • Standard Battery (pre-installed)
  • Quick Reference Manual
  • Smart Switch Insert
  • Screen Protector Leaflet
  • Terms & Conditions/Health & Safety Guide

2.2 Inserting SIM Card

Locate the SIM card tray on the side of the device. Use the provided SIM ejector tool (if included, otherwise a small paperclip) to open the tray. Insert your Nano-SIM card into the tray with the gold contacts facing down. Gently push the tray back into the slot until it clicks into place.

Side view of SAMSUNG Galaxy S20+ 5G showing buttons

Figure 2.1: Side view of the device, indicating the location of the SIM tray and buttons.

2.3 Initial Charge and Power On

Before first use, it is recommended to fully charge your device. Connect the data cable to the phone's USB-C port and the other end to a compatible power adapter (not always included with renewed products) or a computer's USB port. Once charged, press and hold the Power button (located on the right side) until the Samsung logo appears.

3. Operating Instructions

3.1 Power of 5G Connectivity

The SAMSUNG Galaxy S20+ 5G supports next-generation 5G networks, enabling faster downloads, smoother streaming, and enhanced gaming experiences. Ensure you are in a 5G-enabled area and have a compatible service plan to utilize 5G capabilities. The device is also backward-compatible with 4G networks.

3.2 Camera Features

Your device is equipped with a versatile camera system:

  • Rear Camera: 64MP, f/2.0 + 12MP, f/1.8 + 12MP, f/2.2 + 0.3MP, TOF
  • Front Camera: 10MP, f/2.2
  • Single Take AI: Capture multiple types of images and video with one tap. The AI analyzes the scene and suggests the best shots, effects, and filters.
  • 30x Space Zoom: Achieve impressive zoom capabilities, allowing you to capture distant details with clarity.
  • Bright Night Mode: Optimize photos and videos in low-light conditions without the need for a flash, producing crisp and vibrant content.

3.3 Charging and Battery Management

The Galaxy S20+ 5G features a 4500mAh intelligent battery designed for all-day use. Utilize Super Fast Charging with a compatible charger to quickly replenish your battery. The device also supports Wireless PowerShare, allowing you to wirelessly charge compatible accessories like Galaxy Buds directly from your phone.

3.4 Storage and Memory

The device comes with 128GB of internal storage and 12GB of RAM. Storage can be expanded via a memory card (sold separately), ensuring ample space for your photos, videos, and applications.

4. Maintenance

4.1 Cleaning Your Device

To clean your phone, gently wipe the screen and body with a soft, lint-free cloth. For stubborn smudges, slightly dampen the cloth with distilled water or a screen cleaner designed for electronics. Avoid using harsh chemicals or abrasive materials.

4.2 Software Updates

Regularly check for and install software updates to ensure optimal performance, security, and access to new features. Navigate to Settings > Software update > Download and install.

4.3 Battery Care

To prolong battery life, avoid extreme temperatures. It is generally recommended to keep the battery charge between 20% and 80% for long-term health, though occasional full charges/discharges are fine.

5. Troubleshooting

5.1 Common Issues and Solutions

ProblemSolution
Device not turning onEnsure the battery is charged. Press and hold the Power button for at least 10 seconds to force restart.
Apps crashing or freezingClose and reopen the app. Clear the app's cache (Settings > Apps > [App Name] > Storage > Clear cache). Restart the phone.
Poor network signalCheck your SIM card is properly inserted. Toggle Airplane Mode on/off. Reset network settings (Settings > General management > Reset > Reset network settings).
Battery draining quicklyReduce screen brightness. Close unused apps. Disable unnecessary features like GPS or Bluetooth when not in use. Check battery usage in Settings to identify power-hungry apps.

5.2 Factory Reset

If issues persist, a factory reset may be necessary. Warning: This will erase all data on your device. Back up important data before proceeding. Navigate to Settings > General management > Reset > Factory data reset and follow the on-screen instructions.

6. Specifications

FeatureDetail
Model NameSamsung Galaxy S20+ Plus 5G
Model NumberSM5G986UZKAXAA
Display6.7 Inches Quad HD+ Dynamic AMOLED 2X, Infinity-O Display, 525ppi, 120Hz, HDR10+, 3200x1440 pixels
ProcessorQualcomm SM8250 Snapdragon 865 5G (7nm+), Octa-core
RAM12 GB
Storage128 GB (expandable via memory card)
Rear Camera64MP (f/2.0) + 12MP (f/1.8) + 12MP (f/2.2) + 0.3MP (TOF)
Front Camera10MP (f/2.2)
Battery Capacity4500 mAh
Operating SystemAndroid
Connectivity5G, 4G LTE, Wi-Fi, Bluetooth, GPS
Dimensions7 x 5 x 4 inches
Item Weight6.6 ounces

7. Warranty and Support

7.1 Amazon Renewed Guarantee

This product is backed by the Amazon Renewed Guarantee. If you are not satisfied with your purchase, you are eligible for a replacement or refund within 90 days of receipt. This guarantee is in addition to Amazon's standard return policy.

7.2 Customer Support

For further assistance, technical support, or warranty claims, please contact Amazon Customer Service or the seller directly through your Amazon order details. Refer to the 'Terms & Conditions/Health & Safety Guide' included in your package for additional information.

© 2024 SAMSUNG. All rights reserved. Information subject to change without notice.

Related Documents - SM5G986UZKAXAA

Preview Samsung Galaxy S20 FE 5G Quick Reference Guide
Concise guide for setting up and using the Samsung Galaxy S20 FE 5G smartphone, covering Samsung Care, account setup, data transfer with Smart Switch, customization options, and essential apps like Samsung Pay and Google services.
Preview Samsung Galaxy S20 Series User Manual: Setup, Features, and Settings
Comprehensive user manual for the Samsung Galaxy S20, S20+, and S20 Ultra 5G smartphones. Learn how to set up, use features, navigate settings, and manage apps.
Preview Samsung Galaxy S20 Series User Manual
Comprehensive user manual for Samsung Galaxy S20, S20+, and S20 Ultra 5G smartphones. Covers setup, features, camera, apps, and settings for optimal mobile experience.
Preview Samsung Galaxy S20 Series User Manual
Comprehensive user manual for Samsung Galaxy S20 5G, S20 5G UW, S20+ 5G, and S20 Ultra 5G smartphones, covering setup, features, apps, and settings.
Preview Samsung Galaxy S20 5G, S20+ 5G, S20 Ultra 5G User Manual
Comprehensive user manual for the Samsung Galaxy S20 5G, S20+ 5G, and S20 Ultra 5G smartphones. Learn about setup, features, camera, apps, settings, and troubleshooting.
Preview Посібник користувача Samsung Galaxy S20 Series
Детальний посібник користувача для смартфонів Samsung Galaxy S20, S20+ та S20 Ultra, що охоплює налаштування, функції, програми та усунення несправностей.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.