Bissell 2999
Bissell MultiClean Allergen Pet Upright Vacuum with HEPA Seal System, Model 2999
Your comprehensive guide to setup, operation, and maintenance.
Introduction
The BISSELL MultiClean Allergen Pet Upright Vacuum, Model 2999, is engineered to provide powerful and convenient cleaning, especially for households with pets. Its design focuses on efficient pet hair removal and allergen trapping across various surfaces, ensuring a cleaner home environment.

Figure 1: The Bissell MultiClean Allergen Pet Upright Vacuum, Model 2999.
Key Features
- Powerful Cleaning Performance: Designed to effectively remove pet hair and debris from multiple surfaces with strong suction and a Tangle-Free Brush Roll.
- HEPA Sealed Allergen System: This system is designed to trap 99.97% of dust and allergens, contributing to improved air quality.
- Swivel Steering & Lightweight Design: Offers powerful cleaning without requiring heavy lifting, making it easy to maneuver around furniture and obstacles.
- One Touch Easy Empty: The dirt tank is designed to spool pet hair, keeping it away from filters and off your hands during emptying.
- Pet Tools: Includes specialized tools that store directly on the vacuum for convenient access when cleaning various surfaces, such as upholstery.

Figure 2: BISSELL's commitment to supporting the BISSELL Pet Foundation.

Figure 3: Demonstrating powerful cleaning performance on multiple surfaces.

Figure 4: The HEPA Sealed Allergen System traps 99.97% of dust and allergens.
Setup Guide
Follow these steps to assemble your Bissell MultiClean Allergen Pet Upright Vacuum:
- Unpack Components: Carefully remove all parts from the packaging. Ensure all components listed in the packing list are present.
- Attach Handle: Insert the handle into the main body of the vacuum until it clicks securely into place.
- Connect Hose: Attach the flexible hose to the hose inlet on the back of the vacuum. Ensure it is firmly connected to prevent loss of suction.
- Attach Tools: Securely store the included pet tools onto their designated storage spots on the vacuum.
- Check Dust Tank: Ensure the One Touch Easy Empty dirt tank is properly seated and locked into position before first use.

Figure 5: The lightweight design and swivel steering enhance maneuverability.
Operating Instructions
Your Bissell MultiClean Allergen Pet Upright Vacuum is designed for ease of use across various floor types.
General Operation:
- Power On: Plug the power cord into a suitable electrical outlet. Press the power button located on the handle to turn on the vacuum.
- Adjust Floor Type: Use the foot pedal or switch (if applicable) to select the appropriate setting for your floor type (e.g., hard floor, low pile carpet, plush carpet).
- Vacuuming: Push the vacuum forward and pull it back slowly over the area to be cleaned. For heavily soiled areas, repeat the motion.
- Using Attachments: For above-floor cleaning, detach the wand or hose and attach the desired pet tool. Ensure the main brush roll is disengaged when using attachments to prevent damage to floors.
Tangle-Free Brush Roll:
The Tangle-Free Brush Roll actively prevents hair wrap, ensuring consistent performance and reducing the need for manual hair removal from the brush.

Figure 6: The Tangle-Free Brush Roll design minimizes hair wrap.
Official Product Video: What's Tangle-Free Technology?
Video 1: An engineer from BISSELL explains the benefits and functionality of Tangle-Free Technology in their vacuums.
Maintenance
Regular maintenance ensures optimal performance and longevity of your vacuum.
Emptying the Dirt Tank:
Empty the dirt tank when debris reaches the "FULL" line or after each use, especially when vacuuming pet hair.
- Remove Tank: Press the One Touch Easy Empty button to release the dirt tank from the vacuum.
- Empty Contents: Hold the tank over a trash bin and press the release button on the bottom to open the flap and empty debris.
- Reattach Tank: Close the bottom flap and reattach the tank to the vacuum until it clicks securely.

Figure 7: The One Touch Easy Empty feature simplifies debris disposal.
Cleaning Filters:
The HEPA Sealed Allergen System includes filters that require periodic cleaning to maintain suction and allergen trapping efficiency.
- Pre-Motor Filter: Located inside the dirt tank. Remove and tap clean over a trash bin. Rinse with water if necessary and allow to air dry completely before reinserting.
- Post-Motor HEPA Filter: Located near the exhaust. Refer to your user guide for specific removal and cleaning instructions. This filter is typically not washable and should be replaced periodically.
Brush Roll Inspection:
Periodically check the Tangle-Free Brush Roll for any debris or hair that may have accumulated, although its design minimizes this issue. Remove any obstructions to ensure proper rotation.
Troubleshooting
If you encounter issues with your vacuum, consult the table below for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| No Power | Vacuum not plugged in; Blown fuse/tripped breaker. | Ensure power cord is securely plugged in; Check/reset fuse or breaker. |
| Poor Suction | Dirt tank full; Clogged filter; Clog in hose/foot area. | Empty dirt tank; Clean/replace filters; Check for and remove clogs. |
| Brush Roll Not Spinning | Brush roll switch off; Obstruction in brush roll. | Ensure brush roll switch is on; Clear any hair/debris from brush roll. |
| Excessive Noise | Clog in hose/foot; Worn belt. | Check for and remove clogs; Inspect and replace belt if worn. |
For issues not listed, please contact Bissell Customer Support.
Specifications
| Feature | Detail |
|---|---|
| Brand | Bissell |
| Model Name | MultiClean Allergen Pet Upright Vacuum with HEPA Seal System |
| Model Number | 2999 |
| Form Factor | Upright |
| Special Feature | Bagless |
| Filter Type | Disk, HEPA Filter |
| Wattage | 790 watts |
| Recommended Uses | Pet hair removal, Hard floor cleaning |
| Product Dimensions | 14.2"L x 12"W x 32"H |
| Item Weight | 15.7 pounds |
| Noise Level | 80 dB |
Warranty & Support
For detailed warranty information and customer support, please refer to the official Bissell website or the user guide included with your product.
- Official User Guide: Download PDF
- Bissell Support: Visit the Bissell Store on Amazon for additional resources and contact information.
BISSELL proudly supports BISSELL Pet Foundation and its mission to help save homeless pets with every product purchase.
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