Flume 2 Smart Home Water Monitor & Leak Detector User Manual

1. Product Overview

The Flume 2 Smart Home Water Monitor & Leak Detector provides real-time water usage tracking and alerts for residential water meters. This device is designed to help homeowners monitor their water consumption, detect potential leaks, and conserve water resources. It connects to your home's Wi-Fi network and provides detailed insights via a dedicated smartphone application.

Key features include:

• Compatibility with most residential water meters.
• Smart water usage monitoring and detailed insights.
• Real-time leak detection and alerts.
• Easy, non-invasive installation without plumbing modifications.
• Tools for water conservation and home protection.

Image 1: The Flume 2 Smart Home Water Monitor, showing the sensor and bridge.

2. Setup and Installation

The Flume 2 is designed for easy installation without requiring any plumbing work. It attaches directly to your existing compatible residential water meter.

2.1 Compatibility Requirements

• A compatible residential water meter.
• A stable Wi-Fi connection at the installation site.
• An Android or iOS device for initial setup and ongoing monitoring.

Before installation, verify your water meter's compatibility. The Flume 2 works with approximately 95% of standard residential meters. Refer to the compatibility table below for specific exclusions.

Image 2: Detailed table outlining compatible and incompatible water meter brands and models.

2.2 Installation Steps

1. Download the Flume App: Install the Flume app on your smartphone or tablet.
2. Create an Account: Follow the in-app instructions to create your Flume account.
3. Connect the Wi-Fi Bridge: Plug the Flume Wi-Fi Bridge into a power outlet inside your home, ensuring it is within range of your home Wi-Fi network.
4. Access Your Water Meter: Locate your residential water meter. Use the provided tool (if included) to open the meter pit lid if necessary.
5. Attach the Sensor: Securely strap the Flume Water Sensor onto your compatible water meter using the included straps. Ensure it is positioned correctly for accurate readings.
6. Calibrate via App: Follow the app's prompts to calibrate the sensor. This may involve taking a picture of your meter's face.

The entire installation process typically takes only a few minutes.

Image 3: The Flume Water Sensor connected to a home water meter, illustrating the simple, no-plumbing installation.

3. Operating the Flume 2

Once installed and calibrated, the Flume 2 continuously monitors your water usage and provides data through the Flume app.

3.1 Real-Time Monitoring and Alerts

The Flume app displays real-time water flow data, allowing you to see your consumption patterns. It also provides alerts for unusual usage that may indicate a leak.

• Leak Detection: The system monitors water flow and sends notifications if continuous or unusual water usage is detected, helping to identify leaks early.
• Usage Tracking: View detailed historical data on your water consumption by hour, day, week, or month.
• Customizable Alerts: Set up personalized alerts for specific usage thresholds or continuous flow durations.

Image 4: The Flume app displaying a "Possible Leak Detected!" alert, indicating unusual water activity.

3.2 Water Budgeting

Utilize the app's budgeting features to set water consumption goals and receive notifications when you approach or exceed your set limits. This helps manage water usage and potentially reduce water bills.

Image 5: Screenshot of the Flume app showing the "Create New Budget" interface, allowing users to set daily, weekly, or monthly water consumption limits.

3.3 Leak Finder Feature

If a leak is detected, the in-app Leak Finder guides you through a process to help identify the source, whether it's an indoor fixture or an outdoor irrigation system.

Image 6: The Flume app's "Leak Finder" screen, providing options to investigate potential indoor and outdoor water leak sources.

4. Maintenance

The Flume 2 Water Sensor is battery-powered. Battery life can vary depending on signal strength and usage, typically lasting over a year. The Flume app is designed to provide low battery alerts.

4.1 Battery Replacement

When the battery needs replacement, a kit including new batteries and desiccant packs can be purchased from Flume. The replacement process is straightforward:

1. Open the Flume Water Sensor casing.
2. Remove the old battery pack.
3. Insert the new battery pack and desiccant packs.
4. Close the casing securely to maintain its waterproof seal.

Image 7: The Flume 2 Water Sensor with its internal battery pack, illustrating the component to be replaced during maintenance.

5. Troubleshooting

If you encounter issues with your Flume 2 device, consider the following common troubleshooting steps:

• No Data/Sensor Offline:
  • Ensure the Wi-Fi Bridge is powered on and connected to your home Wi-Fi.
  • Check the distance between the sensor and the bridge. Obstacles like thick walls or metal enclosures can affect signal strength.
  • Verify the sensor's battery level in the app. Replace batteries if low.
  • Confirm the sensor is securely attached to the water meter and has not shifted.
• Inaccurate Readings:
  • Recalibrate the sensor through the Flume app.
  • Ensure the water meter type is compatible with Flume 2 (refer to Section 2.1).
  • Check for any debris or obstructions on the water meter's face or around the sensor that might interfere with readings.
• Wi-Fi Connection Issues:
  • Restart your home router and the Flume Wi-Fi Bridge.
  • Ensure the Wi-Fi Bridge is placed in an optimal location with good signal strength.
  • Confirm your Wi-Fi network is 2.4GHz, as Flume devices typically operate on this frequency.

For further assistance, utilize the in-app support feature or contact Flume customer service directly.

Image 8: Icon representing the in-app support feature available within the Flume application.

6. Specifications

7. Warranty Information

The Flume 2 Smart Home Water Monitor & Leak Detector is covered by a manufacturer's warranty. Specific warranty terms and duration are typically provided with the product packaging or available on the official Flume website.

For details regarding your product's warranty, please refer to the documentation included with your purchase or visit the official Flume support portal.

Return Policy: Products purchased are generally eligible for a refund or replacement within 30 days of purchase, subject to the retailer's return policy.

8. Customer Support

For any questions, technical assistance, or support needs, Flume offers dedicated customer service channels.

• In-App Support: Access support directly through the Flume mobile application.
• Online Resources: Visit the official Flume website for FAQs, troubleshooting guides, and additional product information.
• Contact: Customer support is primarily available via chat and email.

When contacting support, please have your product model number (F2000) and any relevant purchase information ready.