Introduction
Thank you for purchasing the Zojirushi SH-HC10AD Stainless Steel Vacuum Carafe. This carafe is designed to keep beverages hot or cold for extended periods, making it ideal for various uses. Its durable stainless steel construction and vacuum insulation ensure reliable performance. Please read this manual thoroughly before use to ensure proper operation and maintenance.

Image: Zojirushi SH-HC10AD Stainless Steel Vacuum Carafe in Matte Navy. This image displays the full product from a slight angle, highlighting its sleek design and matte finish.

Image: Diagram illustrating how vacuum insulation works. This graphic shows the inner and outer walls of the carafe with a vacuum layer in between, preventing heat transfer.
Safety Precautions
Always follow these safety guidelines to prevent injury or damage to the product:
- Do not use the carafe for carbonated beverages, dry ice, or fermented foods, as pressure buildup can cause the stopper to eject or the contents to spray.
- Keep out of reach of children, especially when containing hot liquids.
- Do not place the carafe in a microwave, oven, or on a direct heat source.
- Ensure the stopper is securely closed before transporting to prevent spills.
- Avoid dropping or subjecting the carafe to strong impacts, which can damage the vacuum insulation.
- Do not overfill the carafe; leave space for the stopper.
Setup
Before first use, and after each use, clean all parts of the carafe as described in the Maintenance section.
Initial Cleaning
- Disassemble the stopper by pinching the lock part and lifting it off.
- Wash the interior of the carafe and all stopper components with warm water and mild dish soap.
- Rinse thoroughly and allow all parts to air dry completely before reassembly.
Pre-heating or Pre-cooling
For optimal temperature retention, pre-heat the carafe with hot water or pre-cool it with cold water for 5-10 minutes before filling with your desired beverage.

Image: Zojirushi carafe showing its 6.5cm wide mouth opening. The wide opening facilitates easy filling, including large ice cubes, and simplifies cleaning.
Operating
Filling the Carafe
- After pre-heating/cooling, discard the water.
- Fill the carafe with your hot or cold beverage, ensuring not to overfill.
- Securely attach the stopper by aligning it and pressing down until it clicks into place.
Pouring Beverages
The carafe features a convenient pinch-release stopper for easy one-handed pouring.
- Hold the carafe by the handle.
- Press the lever on the stopper with your thumb to open the pouring spout.
- Tilt the carafe to pour the beverage. Release the lever to close the spout and prevent spills.

Image: A hand demonstrates pouring liquid from the Zojirushi carafe by pressing the lever-style stopper. This shows the ease of one-handed operation.

Image: Coffee is being poured from a Zojirushi carafe into a white coffee cup, illustrating the pouring function.

Image: A Zojirushi carafe with a coffee dripper positioned on its top, demonstrating compatibility for direct brewing.
Temperature Retention
The stainless steel vacuum double-layer construction provides excellent heat and cold retention, keeping your beverages at their desired temperature for hours.

Image: A hand pours coffee from a Zojirushi carafe into a white cup, emphasizing the carafe's ability to maintain beverage temperature.
Maintenance
Proper cleaning and maintenance will extend the life of your Zojirushi carafe.
Cleaning the Carafe Body
- The main body of the carafe is washable. Hand wash only.
- Use a soft sponge or cloth with mild dish soap.
- Rinse thoroughly with water.
- Important: Do not immerse the entire carafe in water for extended periods.

Image: A person is shown cleaning the Zojirushi carafe and its disassembled stopper components at a kitchen sink, demonstrating that the main body is washable.
Cleaning the Stopper
The stopper can be easily disassembled for thorough cleaning.
- Pinch the lock part of the stopper to release and remove it from the carafe.
- Separate all components of the stopper.
- Wash all parts with warm water and mild dish soap. Use a small brush if necessary to clean crevices.
- Rinse thoroughly and allow to air dry completely before reassembling.

Image: A hand demonstrates removing the stopper from the Zojirushi carafe by pinching the lock mechanism, highlighting the ease of disassembly for cleaning.

Image: A top-down view of the Zojirushi carafe with its lid removed, showing the interior for cleaning access.
Troubleshooting
If you encounter issues with your carafe, refer to the following common solutions:
- Beverage not staying hot/cold: Ensure the stopper is securely closed. Pre-heat or pre-cool the carafe before use. Check for any damage to the carafe body or stopper that might compromise the vacuum seal.
- Leaks from the stopper: Verify that all stopper components are correctly assembled and that the stopper is fully tightened onto the carafe. Check rubber gaskets for wear or damage.
- Difficulty pouring: Ensure the lever on the stopper is fully pressed down when pouring.
- Unpleasant odors: Thoroughly clean the carafe and stopper components. For stubborn odors, a mixture of baking soda and warm water can be used, followed by a thorough rinse.
Specifications
| Feature | Detail |
|---|---|
| Brand | Zojirushi |
| Model Name | Stainless Steel Vacuum Carafe |
| Model Number | SH-HC10AD |
| Material | Stainless Steel |
| Color | Matte Navy |
| Capacity | 1 Liter (33.8 Ounces) |
| Product Dimensions | 6.5"W x 8"H |
| Item Weight | 1.54 pounds (0.7 Kilograms) |
| Care Instructions | Hand Wash |

Image: A visual representation of the Zojirushi SH-HC10AD carafe's dimensions, showing its height of 7.8 inches and width of 6.44 inches.

Image: A Zojirushi stainless steel carafe displayed on a wooden table with two coffee cups, illustrating its durable and impact-resistant stainless steel construction.
Warranty and Support
Zojirushi products are manufactured with high-quality materials and craftsmanship. For specific warranty information, please refer to the warranty card included with your product or visit the official Zojirushi website. For customer support, product inquiries, or assistance with troubleshooting, please contact Zojirushi customer service through their official channels.
You can find more information and contact details on the Zojirushi Store on Amazon.





