1. Introduction
Thank you for choosing the Hisense RQ563N4SF2 Cross Door Refrigerator. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your appliance. Please read it thoroughly before use and keep it for future reference.
2. Important Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and personal injury.
- Ensure the appliance is properly grounded.
- Do not damage the refrigerant circuit.
- Keep ventilation openings clear of obstruction.
- Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
- Do not use electrical appliances inside the food storage compartments, unless they are of the type recommended by the manufacturer.
- Unplug the appliance before cleaning or performing maintenance.
- Keep children away from packaging materials and the appliance.
3. What's in the Box
Upon unpacking, ensure all components are present and undamaged:
- Hisense RQ563N4SF2 Cross Door Refrigerator Unit
- User Manual (this document)
- Power Cord (integrated)
- Adjustable Shelves and Drawers (pre-installed)
4. Setup and Installation
4.1. Placement
Place the refrigerator on a firm, level surface away from direct sunlight, heat sources (like stoves or radiators), and extreme cold. Ensure adequate ventilation around the appliance. Allow at least 10 cm of space at the back and sides for proper air circulation.
Figure 1: Refrigerator dimensions. The appliance measures 1810mm in height, 794mm in width, and 700mm in depth. This image also highlights key features like Total No Frost, Multi Air Flow, Elegant Design, and My Fresh Choice.
Figure 2: Overview of the Hisense RQ563N4SF2 refrigerator, showing its external dimensions and highlighting features such as Total No Frost, Multi Air Flow, Elegant Design, My Fresh Choice, and LED Display.
4.2. Leveling the Appliance
Use the adjustable feet at the bottom of the refrigerator to ensure it is perfectly level. This prevents vibrations and ensures proper door sealing.
4.3. Power Connection
Connect the refrigerator to a dedicated 220 Volt power outlet (Type C/EF - 2 pin EU/FR-DE hybrid plug). Do not use extension cords or adapters. After positioning, wait at least 2-4 hours before plugging in the appliance to allow the refrigerant to settle.
5. Operating Instructions
5.1. Control Panel
The refrigerator features an internal control panel for managing settings. This panel allows you to adjust temperatures for different compartments and activate special functions.
Figure 3: Close-up of the internal LED control panel, showing options for Power (On/Off), Fridge, My Fresh Choice, Freezer Zone, Temperature adjustment, and various modes like Super Cool, Holiday, and Super Freeze. The "NO FROST" indicator is also visible.
Figure 4: A user adjusting settings on the LED display located inside the refrigerator, demonstrating easy access to temperature and mode controls.
5.2. Temperature Control and Features
- Total No Frost: This technology prevents ice build-up in both the refrigerator and freezer compartments, eliminating the need for manual defrosting.
Figure 5: Visual representation of the Total No Frost feature, illustrating how it prevents frost accumulation compared to traditional systems.
- Dual Tech Cooling: Provides separate temperature control for the refrigerator and freezer sections, optimizing conditions for different food types and preventing odor transfer.
Figure 6: Interior view highlighting the Dual Tech Cooling system and the Moisture Fresh Crisper drawers, designed for optimal food preservation.
- Moisture Fresh Crisper: Two separate adjustable drawers allow you to set humidity levels to keep fruits and vegetables fresh longer.
- Multi Air Flow: Ensures even distribution of cold air throughout the compartments, maintaining a stable temperature and quickly cooling newly added items.
Figure 7: Diagram illustrating the Multi Air Flow system, showing how cold air circulates evenly throughout the refrigerator compartment.
Figure 8: The Multi Air Flow system in action, with blue arrows indicating the direction of cold air circulation within the refrigerator to ensure consistent cooling.
- My Fresh Choice: A versatile compartment that can be converted between refrigerator and freezer temperatures, offering flexible storage options from -18°C (freezer) to +5°C (refrigerator).
Figure 9: The My Fresh Choice compartment, demonstrating its ability to store items at different temperatures: 5°C for refrigeration, 1°C for beverages, -6°C for soft freezing, and -18°C for deep freezing.
Figure 10: An illustration of the My Fresh Choice zone, showing different temperature options for various food types, from refrigerator temperatures to deep freeze settings.
- HolidayMode: Activates an energy-saving mode when you are away for an extended period, maintaining a higher temperature in the refrigerator compartment while the freezer operates normally.
- SuperCool Function: Rapidly cools the refrigerator compartment, ideal for quickly chilling large quantities of newly added food.
Figure 11: The Super Cool function rapidly cools the refrigerator compartment, indicated by blue lighting and circulating air, perfect for quickly chilling beverages and fresh produce.
- Go'n Save and Door Open Alarm: The appliance features an alarm that sounds if a door is left open for too long, helping to conserve energy and maintain optimal temperatures.
Figure 12: A visual representation of the door alarm feature, showing a woman alerted by the refrigerator's sound, indicating an open door.
- Inverter Compressor: Provides stable temperature control, reduces noise, and improves energy efficiency.
Figure 13: Diagram illustrating the Inverter Motor, highlighting its benefits: Low Noise, Energy Saving, and Money Saving.
6. Maintenance and Cleaning
Regular cleaning and maintenance ensure optimal performance and longevity of your refrigerator.
6.1. Cleaning the Interior
Before cleaning, unplug the appliance. Clean the interior with a soft cloth dampened with a solution of mild detergent and warm water. Rinse with clean water and dry thoroughly. Do not use abrasive cleaners, harsh chemicals, or sharp objects.
6.2. Cleaning the Exterior
Wipe the exterior surfaces with a soft, damp cloth. For stainless steel finishes, use a specialized stainless steel cleaner. Ensure the door seals are clean and free from food particles to maintain efficiency.
6.3. Defrosting
This appliance features Total No Frost technology, which automatically prevents ice build-up, eliminating the need for manual defrosting.
7. Troubleshooting
Before contacting service, refer to the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power outage; plug not inserted correctly; temperature setting too high. | Check power supply; ensure plug is secure; adjust temperature setting lower. |
| Excessive noise | Appliance not level; objects vibrating against the unit; normal compressor operation. | Adjust leveling feet; ensure nothing is touching the refrigerator; some noise from the inverter compressor is normal. |
| Door alarm sounds | Door left open; door seal obstructed. | Close the door completely; clear any obstructions from the door seal. |
| Water on the floor | Drain hole blocked; condensation. | Clear the drain hole (usually at the back of the fridge compartment); this is normal for high humidity environments. |
8. Specifications
Detailed technical specifications for the Hisense RQ563N4SF2 Refrigerator:
| Feature | Detail |
|---|---|
| Model Name | RQ563N4SF2 |
| Brand | Hisense |
| Configuration | Cross Door (Multi-door) |
| Color | Black |
| Total Capacity | 454 Liters |
| Refrigerator Net Capacity | 294 Liters |
| Freezer Net Capacity | 160 Liters |
| Dimensions (DxWxH) | 70.0 cm x 79.4 cm x 181.0 cm |
| Weight | 100 Kilograms |
| Energy Efficiency Class | E |
| Annual Energy Consumption | 279 kWh/year |
| Noise Level | 40 dB |
| Defrost System | Automatic (NoFrostPlus) |
| Compressor Type | Inverter Compressor (rotary_scroll or rotary_screw) |
| Voltage | 220 Volt |
| Special Features | Large Capacity, Metal Cooling, Automatic Defrosting, Dual Tech Cooling, Moisture Fresh Crisper, Multi Air Flow, HolidayMode, SuperCool, My Fresh Choice, Door Alarm |
| Number of Doors | 4 |
| Number of Shelves | 4 |
| Refrigerant | R-32 or R-600A |
Figure 14: The energy label for the Hisense RQ563N4SF2, indicating an energy class E, annual consumption of 279 kWh, freezer capacity of 160 L, refrigerator capacity of 294 L, and a noise level of 40 dB. For more details, refer to the EPREL database.
Figure 15: The official Product Information Sheet for the Hisense RQ563N4SF2, detailing various parameters including dimensions, energy efficiency, noise emissions, climate class, and compartment capacities.
9. Warranty Information
This Hisense RQ563N4SF2 Refrigerator comes with a 2-year manufacturer's warranty. Please retain your proof of purchase for any warranty claims. The warranty covers defects in materials and workmanship under normal use. For full terms and conditions, please refer to the warranty card included with your product or contact Hisense customer service.
10. Customer Support
For further assistance, technical support, or to inquire about spare parts, please visit the official Hisense website or contact their customer service department. You can also find more information on the Hisense Brand Store on Amazon.
