1. Introduction
This manual provides essential instructions for the safe and effective operation, installation, and maintenance of your Chic Muse 13800lbs Electric Vehicle Winch. Please read this manual thoroughly before using the winch to ensure proper function and to prevent injury or damage.
The Chic Muse 13800lbs Electric Winch is designed for vehicle recovery and towing applications. It features a durable, waterproof construction and a powerful motor, making it suitable for various challenging environments.
Key Features:
- Innovative and Durable Design: Features a black matte paint finish for rust resistance and heat insulation, with an all-steel shell for durability and efficient heat dissipation.
- Powerful Performance: Equipped with a 6.6-horsepower 12V series motor and a three-stage planetary gear system for robust traction.
- High Strength Synthetic Rope: Includes an 85-foot long, 7/16-inch diameter synthetic rope made from UHMwPE material, offering excellent wear resistance and load-bearing capacity.
- IP67 Waterproof Design: Ensures stable and efficient operation under severe weather conditions.
- Dual Control System: Features a 2-in-1 remote control with a signal range of up to 65 feet for convenient and safe operation.
- Versatile Applications: Suitable for all-terrain vehicles, multi-purpose vehicles, cars, boats, trucks, jeeps, and modified vehicles.
2. Setup and Installation
Proper installation is crucial for the safe and effective operation of your winch. If you are unsure about any step, consult a qualified professional.
2.1 Unpacking and Inspection
Carefully remove all components from the packaging. Inspect for any damage that may have occurred during shipping. Ensure all parts listed in the packing list are present. If any parts are missing or damaged, contact customer support immediately.

Figure 2.1: Winch components and accessories. This image displays the main winch unit, wired remote control, wireless remote control, control box, claw hook, red ribbon, mounting screws, rope guide, and power cable, along with dimensions.
2.2 Mounting the Winch
- Choose a Suitable Location: Mount the winch on a flat, rigid surface capable of supporting the winch's weight and maximum pulling force. A dedicated winch bumper or mounting plate is recommended.
- Drill Mounting Holes: Use the winch's base as a template to mark and drill the necessary mounting holes. Ensure the holes are correctly sized for the provided mounting screws.
- Secure the Winch: Position the winch and secure it using the provided mounting screws, washers, and nuts. Tighten all fasteners securely.
- Install Rope Guide: Attach the rope guide (fairlead) to the mounting surface, ensuring it is aligned with the winch drum and allows the synthetic rope to feed smoothly.
2.3 Electrical Connections
All electrical connections should be made with the vehicle's battery disconnected to prevent electrical shock or damage.
- Connect Control Box: Mount the control box in a secure location, away from heat and moisture. Connect the motor cables from the winch to the corresponding terminals on the control box.
- Connect to Battery: Connect the main power cables from the control box to the vehicle's 12V battery. Ensure the positive (+) cable connects to the positive terminal and the negative (-) cable connects to the negative terminal. Use appropriate cable sizes and ensure connections are tight and corrosion-free.
- Test Connections: Reconnect the vehicle battery. Briefly test the winch (without load) using the remote control to ensure it spools in and out correctly.
3. Operating Instructions
Always prioritize safety when operating the winch. Read and understand all safety warnings before use.
3.1 Safety Precautions
- Never exceed the winch's rated pulling capacity (13,800 lbs).
- Always wear heavy-duty gloves when handling the synthetic rope.
- Keep hands and clothing clear of the rope, hook, and fairlead during operation.
- Do not operate the winch if the rope is frayed, kinked, or damaged.
- Ensure the vehicle's engine is running during winching to maintain battery charge.
- Use a tree saver strap or anchor point protector to prevent damage to trees or other anchor points.
- Clear the area of bystanders before winching.
- Never use the winch to lift people or objects overhead.
3.2 Winching Procedure
- Prepare the Vehicle: Engage the parking brake and put the transmission in neutral. If possible, chock the wheels.
- Identify Anchor Point: Select a strong, stable anchor point (e.g., a tree, another vehicle, or a rock) that can withstand the pulling force.
- Extend Rope: Disengage the clutch (if applicable) and pull out the synthetic rope to the anchor point. Attach the hook securely to a tree saver strap or shackle.
- Engage Clutch: Re-engage the clutch.
- Begin Winching: Use the wired or wireless remote control to slowly spool in the rope. Maintain tension on the rope. Observe the winching operation from a safe distance.
- Monitor Winch: Watch for any signs of strain on the winch, rope, or anchor point. Avoid continuous winching for extended periods to prevent overheating. Allow the winch motor to cool down if it becomes hot.
- Complete Recovery: Once the vehicle is recovered, release tension, disengage the clutch, and carefully unhook the rope.
- Respool Rope: With slight tension, carefully respool the synthetic rope onto the drum, ensuring it winds evenly. Do not allow the rope to pile up on one side.

Figure 3.1: Winch in operation, demonstrating vehicle recovery on challenging terrain.

Figure 3.2: Operating the winch using the 2-in-1 wireless remote control.
4. Maintenance
Regular maintenance ensures the longevity and reliable performance of your winch.
4.1 Post-Operation Care
- Clean the Winch: After each use, especially in muddy or wet conditions, clean the winch and rope with fresh water to remove dirt and debris. Allow to air dry completely.
- Inspect Rope: Regularly inspect the synthetic rope for any signs of fraying, cuts, or damage. Replace the rope if any damage is found.
- Check Connections: Verify that all electrical connections are tight and free from corrosion. Apply dielectric grease to terminals if necessary.
4.2 General Maintenance
- Lubrication: Periodically check and lubricate moving parts as recommended in the full manufacturer's guide (not provided here).
- Storage: If the winch is not used for an extended period, store it in a dry, protected environment.
5. Troubleshooting
This section addresses common issues you might encounter with your winch. For problems not listed here, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Winch does not operate. | No power to the winch; loose electrical connections; faulty remote control; motor overheating. | Check battery connections and voltage; ensure all cables are securely fastened; test with a different remote if available; allow motor to cool down. |
| Winch operates slowly or with reduced power. | Low battery voltage; undersized cables; excessive load; motor overheating. | Ensure vehicle engine is running; check battery charge; verify cable gauge; reduce load; allow motor to cool. |
| Rope is damaged or frayed. | Abrasion against sharp objects; improper spooling; exceeding load capacity. | Replace the synthetic rope immediately. Inspect fairlead for burrs. Ensure proper spooling technique. |
| Remote control not responding. | Dead batteries in wireless remote; signal interference; faulty remote. | Replace batteries in wireless remote; try wired remote; ensure no obstructions for wireless signal; contact support for replacement. |
6. Technical Specifications
The following are the technical specifications for the Chic Muse 13800lbs Electric Vehicle Winch (Model T3-PAU_0LPB).
| Specification | Value |
|---|---|
| Model Number | T3-PAU_0LPB |
| Rated Pulling Force | 13,800 lbs (6260 kg) |
| Motor | 6.6 HP (4.9 kW) 12V Series Wound |
| Gear Train | 3-Stage Planetary |
| Rope Type | Synthetic (UHMwPE) |
| Rope Dimensions | 85 ft (25.9 m) length, 7/16 inch (11 mm) diameter |
| Control Mode | 2-in-1 Remote Control (Wired & Wireless) |
| Wireless Remote Range | Up to 65 feet (20 m) |
| Waterproof Rating | IP67 |
| Product Dimensions | 21.1 x 6.3 x 8.6 inches (53.7 x 16 x 21.8 cm) |
| Item Weight | 48.6 pounds (22 kg) |
| Finish Type | Matte Black |

Figure 6.1: Winch dimensions (21.1 inches L x 6.3 inches W x 8.6 inches H).
7. Warranty Information
For detailed warranty terms and conditions, please refer to the official warranty documentation provided with your product or contact Chic Muse customer support. Keep your proof of purchase for any warranty claims.
8. Customer Support
If you have any questions, require technical assistance, or need to report an issue with your Chic Muse Electric Vehicle Winch, please contact Chic Muse customer support through their official website or the retailer where the product was purchased.
For more information, visit the Chic Muse Store.