1. Introduction
This manual provides comprehensive instructions for the UGREEN USB 3.0 Extension Cable (Model 10497). Please read this manual carefully before using the product to ensure proper operation and to maximize its performance and lifespan.
The UGREEN USB 3.0 Extension Cable is designed to extend the reach of your USB devices, offering high-speed data transfer and reliable connectivity. It features a durable nylon braided design and is compatible with a wide range of USB peripherals.
2. Product Overview
2.1 Key Features
- Extended Reach: Provides additional length for USB devices, enhancing convenience and accessibility.
- High-Speed Data Transfer: Supports USB 3.0 standard with data transfer speeds up to 5Gbps, significantly faster than USB 2.0.
- Backward Compatibility: Fully compatible with USB 2.0 and USB 1.1 devices.
- Durable Construction: Features a multi-shielded cable for stable signal transmission, a nylon braided exterior for flexibility, and wear-resistant aluminum alloy connectors for long-term use.
- Plug and Play: No drivers required for installation; simply connect and use.
2.2 Package Contents
- 1 x UGREEN USB 3.0 Extension Cable (A-Male to A-Female) - 2M
2.3 Product Diagram

Figure 1: UGREEN USB 3.0 Extension Cable, showing both male and female connectors. This image displays the UGREEN USB 3.0 Extension Cable, highlighting its A-Male and A-Female connectors, designed for extending USB device reach.
3. Setup
Setting up the UGREEN USB 3.0 Extension Cable is straightforward. Follow these steps:
- Identify Connectors: Locate the USB-A male connector (the end that plugs into your computer or host device) and the USB-A female connector (the end where you will plug in your peripheral device).
- Connect to Host: Insert the USB-A male end of the extension cable into an available USB-A port on your computer, laptop, USB hub, or other host device. Ensure it is fully inserted.
- Connect Peripheral: Plug your USB peripheral device (e.g., mouse, keyboard, printer, webcam, external hard drive) into the USB-A female end of the extension cable. Ensure a secure connection.
The cable is plug-and-play, meaning no additional software or drivers are typically required for most operating systems (Windows, macOS, Linux).

Figure 2: Extending a rear USB port to the front for convenient access. This image demonstrates how the UGREEN extension cable improves accessibility by relocating hard-to-reach USB ports to a more convenient position on the desk.
4. Operating Instructions
Once connected, the UGREEN USB 3.0 Extension Cable operates transparently, extending the functionality of your existing USB ports.
- Data Transfer: When connecting a storage device (e.g., external hard drive, USB flash drive), data transfer will occur at USB 3.0 speeds (up to 5Gbps) if both the host and the peripheral support USB 3.0. If either device is USB 2.0, the transfer speed will default to USB 2.0 speeds.
- Device Power: The extension cable passes power from the host device to the peripheral. Ensure your host device can provide sufficient power for the connected peripheral, especially for high-power devices.
- Charging: You can use the extension cable to charge compatible devices, such as smartphones or tablets, from a USB port. Charging speed depends on the power output of the host USB port.

Figure 3: High-speed data transfer in action. This image highlights the cable's ability to facilitate high-speed data transfer at 5Gbps, saving time during large file operations.

Figure 4: Convenient device charging from a distance. This image illustrates the convenience of the UGREEN USB extension cable, allowing users to charge their devices comfortably from a distance.
5. Maintenance
To ensure the longevity and optimal performance of your UGREEN USB 3.0 Extension Cable, follow these maintenance guidelines:
- Storage: Store the cable in a cool, dry place away from direct sunlight and extreme temperatures.
- Cleaning: Use a soft, dry cloth to wipe the cable and connectors. Avoid using harsh chemicals or abrasive materials.
- Handling: Avoid sharp bends, kinks, or excessive pulling on the cable, especially near the connectors. Do not forcefully insert or remove connectors.
- Inspection: Periodically inspect the cable for any signs of damage, such as frayed braiding, exposed wires, or bent connectors. Discontinue use if damage is found.

Figure 5: Durable nylon braided cable design. This image emphasizes the robust and flexible design of the UGREEN cable, featuring a nylon braided exterior for enhanced durability against wear and tear.
6. Troubleshooting
If you encounter issues with your UGREEN USB 3.0 Extension Cable, refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| Device not recognized or intermittent connection. |
|
|
| Slow data transfer speed. |
|
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| Cable feels stiff or difficult to route. | Nylon braided design is inherently robust. | The nylon braiding provides durability. While flexible, avoid extreme bends to prevent internal damage. |
7. Specifications
| Brand | UGREEN |
| Model Number | 10497 |
| Connector Type | USB 3.0 A-Male to A-Female |
| Cable Type | USB 3.0 |
| Data Transfer Speed | Up to 5Gbps (USB 3.0) |
| Cable Length | 2 Meters |
| Color | Black |
| Material | Nylon Braided, Aluminum Alloy Connectors, Multi-shielded Copper Core |
| Compatible Devices | PlayStation, Scanners, Desktop PCs, Printers, External Hard Drives, Keyboards, Mice, Webcams, USB Memory Sticks, Oculus Rift, etc. |
| Item Weight | 30 g |

Figure 6: Wide range of compatible devices. This diagram illustrates the broad compatibility of the UGREEN USB extension cable, showing how it connects to a wide range of USB-A devices and hosts.

Figure 7: Internal structure for enhanced performance and durability. This image provides an internal view of the cable, highlighting its multi-shielded design with aluminum foil, tinned copper core, and nylon braiding for optimal signal integrity and durability.
8. Warranty and Support
8.1 Warranty Information
UGREEN provides a 24-month warranty period for this product from the date of purchase. This warranty covers manufacturing defects and issues arising from normal use.
Important Note: The warranty does not cover damage caused by intentional misuse, accidents, unauthorized modifications, or damage by a third party.
8.2 Customer Support
For technical assistance, warranty claims, or any questions regarding your UGREEN USB 3.0 Extension Cable, please contact UGREEN customer support. You can find more information and contact details by visiting the official UGREEN brand store:
Please have your purchase receipt and product model number (10497) ready when contacting support.