Samsung Galaxy S20 Plus SM-G985 User Manual

1. Introduction

This manual provides essential information for the safe and efficient use of your Samsung Galaxy S20 Plus SM-G985 smartphone. The Galaxy S20 Plus is designed to integrate seamlessly with productivity tools, offering hyperfast 5G connectivity for enhanced business and personal use. It features robust security with Samsung Knox and extended functionality through Samsung DeX. This device operates on the Android platform and supports various wireless communication technologies.

Please read this manual thoroughly before operating your device to ensure optimal performance and to prevent damage.

2. What's in the Box

Upon unboxing your Samsung Galaxy S20 Plus, verify that the following items are included:

• Samsung Galaxy S20 Plus SM-G985 Handset
• USB Charger Block
• USB Charging Cable

Note: Other accessories may be sold separately.

3. Device Overview

Familiarize yourself with the physical components of your Samsung Galaxy S20 Plus.

Figure 3.1: Front View
The front of the device features the large Infinity-O display with a small punch-hole camera at the top center. The display covers nearly the entire front surface.

Figure 3.2: Rear View
The rear of the device features a rectangular camera module located in the upper left corner, housing multiple camera lenses and a flash. The Samsung logo is centered on the back.

Figure 3.3: Side View
The right side of the device typically contains the Power/Side key and Volume buttons. The SIM card tray is usually located on the top edge.

Key Components:

• Front Camera: Located in the punch-hole cutout on the display.
• Rear Camera Module: Houses multiple lenses for various photographic capabilities.
• Power/Side Key: Used to turn the device on/off, restart, or access Bixby.
• Volume Buttons: Adjust media volume, call volume, and notification volume.
• USB-C Port: For charging and data transfer.
• Speaker: Located at the bottom of the device.
• SIM Card Tray: Holds the Nano-SIM card.

4. Setup

4.1. Inserting the SIM Card

1. Locate the SIM card tray on the top edge of your device.
2. Insert the SIM ejection tool (not included, use a thin paperclip if necessary) into the small hole on the tray to eject it.
3. Place your Nano-SIM card into the tray with the gold contacts facing down. Ensure it is correctly seated.
4. Gently push the tray back into the slot until it clicks into place.

4.2. Powering On/Off

• To Power On: Press and hold the Power/Side key until the Samsung logo appears.
• To Power Off: Press and hold the Power/Side key and the Volume Down button simultaneously. Tap 'Power off' on the screen. Alternatively, swipe down from the top of the screen to open the Quick Panel, then tap the Power icon and select 'Power off'.

4.3. Initial Setup

When you power on your device for the first time, follow the on-screen prompts to:

• Select your language.
• Connect to a Wi-Fi network.
• Sign in with your Google account.
• Set up security features (fingerprint, face recognition, PIN, pattern).
• Transfer data from a previous device (optional).

5. Operating Instructions

5.1. Making Calls

1. Open the Phone app.
2. Enter the phone number using the keypad or select a contact from your address book.
3. Tap the Call icon.

5.2. Sending Messages

1. Open the Messages app.
2. Tap the New Message icon.
3. Enter the recipient's phone number or select from contacts.
4. Type your message in the text field.
5. Tap the Send icon.

5.3. Using the Camera

1. Open the Camera app.
2. Select your desired mode (Photo, Video, Pro, etc.).
3. Frame your shot.
4. Tap the Shutter button to take a photo or start/stop recording a video.

5.4. Connecting to Wi-Fi

1. Go to Settings > Connections > Wi-Fi.
2. Toggle Wi-Fi On.
3. Select your desired network from the list.
4. Enter the password if prompted, then tap Connect.

6. Maintenance

6.1. Cleaning Your Device

• Use a soft, lint-free cloth to clean the screen and body of the device.
• Avoid using harsh chemicals, abrasive materials, or compressed air.
• If necessary, slightly dampen the cloth with water or a screen cleaner specifically designed for electronics.

6.2. Battery Care

• Use only Samsung-approved chargers and cables.
• Avoid exposing the device to extreme temperatures.
• For optimal battery longevity, avoid fully discharging the battery frequently.

6.3. Software Updates

Regularly check for and install software updates to ensure your device has the latest features, security patches, and performance improvements. Go to Settings > Software update > Download and install.

7. Troubleshooting

This section addresses common issues you might encounter with your Samsung Galaxy S20 Plus.

8. Specifications

Detailed technical specifications for the Samsung Galaxy S20 Plus SM-G985:

• Model Name: S20 Plus (SM-G985)
• Operating System: Android
• RAM: 8 GB
• Memory Storage Capacity: 128 GB
• Screen Size: 6.7 Inches
• Resolution: 2400 x 1080
• Product Dimensions: 7 x 3 x 2.5 inches
• Item Weight: 0.01 ounces
• Batteries: 1 Lithium Ion battery (included)
• Wireless Communication Technologies: Cellular, Wi-Fi
• Connectivity Technologies: Wi-Fi, GPS
• Audio Jack: No headphone jack
• Color: Cloud Blue
• Manufacturer: Samsung
• Date First Available: March 3, 2020

9. Warranty and Support

This Samsung Galaxy S20 Plus SM-G985 is an international version and may not include a US warranty. For specific warranty details, please refer to the documentation provided with your purchase or contact the seller directly. Manufacturer warranty terms can vary by region.

For technical support, software updates, and additional product information, please visit the official Samsung support website for your region. You can typically find support resources by searching for "Samsung Support" online.

Keep your proof of purchase for any warranty claims or service requests.