Introduction
This manual provides detailed instructions for the proper use, setup, operation, and maintenance of your GLIDiC Sound Air TW-5000s True Wireless Earbuds. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.

Image: The GLIDiC Sound Air TW-5000s True Wireless Earbuds in white, shown alongside their compact white charging case. The earbuds feature a sleek, in-ear design with the GLIDiC logo visible on the touch-sensitive surface. The charging case is square with rounded corners, also displaying the GLIDiC logo on its lid.
Package Contents
- GLIDiC Sound Air TW-5000s True Wireless Earbuds (Left and Right)
- Charging Case
- USB Charging Cable (Type-C)
- Multiple Sizes of Ear Tips
- User Manual (This Document)
Setup
1. Initial Charging
Before first use, fully charge the earbuds and the charging case.
- Place both earbuds into the charging case. Ensure they are properly seated.
- Connect the USB charging cable to the charging port on the case and plug the other end into a USB power source (e.g., computer, wall adapter).
- The indicator lights on the case and/or earbuds will show charging status. A full charge for the earbuds takes approximately 1.5 hours, and the charging case takes approximately 2 hours.
- Once fully charged, disconnect the charging cable.
2. Pairing with a Bluetooth Device
The earbuds will automatically enter pairing mode when taken out of the charging case for the first time.
- Open the charging case and remove both earbuds. They will automatically power on and attempt to pair with each other.
- On your Bluetooth-enabled device (smartphone, tablet, computer), go to the Bluetooth settings.
- Enable Bluetooth and search for available devices.
- Select "GLIDiC TW-5000s" from the list of found devices.
- Once connected, you will hear a confirmation tone, and the earbuds' indicator lights will change (e.g., turn off or solid blue).
Note: If pairing fails, place the earbuds back into the case, close the lid, wait a few seconds, and then repeat the steps.
Operating Instructions
Earbud Controls
The GLIDiC Sound Air TW-5000s earbuds feature touch-sensitive controls. Specific functions may vary slightly depending on your device and operating system.
- Play/Pause: Single tap on either earbud.
- Next Track: Double tap on the right earbud.
- Previous Track: Double tap on the left earbud.
- Answer/End Call: Single tap on either earbud during an incoming call.
- Reject Call: Press and hold either earbud for 2 seconds during an incoming call.
- Activate Voice Assistant: Triple tap on either earbud.
- Ambient Sound Mode: The earbuds support a multi-communication mode allowing selection of ambient sounds. Refer to your device's Bluetooth settings or a dedicated GLIDiC app (if available) for specific controls related to this feature.
Power On/Off
- Power On: Earbuds automatically power on when removed from the charging case.
- Power Off: Earbuds automatically power off when placed back into the charging case and the lid is closed.
- Manual Power Off: Press and hold the touch area on both earbuds for approximately 5 seconds until you hear a power-off prompt.
Maintenance
Cleaning
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, alcohol, or chemical solvents.
- Gently remove any earwax or debris from the ear tips and speaker mesh using a small, soft brush or cotton swab.
- Ensure the charging contacts on both the earbuds and the case are clean and free of dust or debris to ensure proper charging.
Storage
- When not in use, always store the earbuds in their charging case to protect them and keep them charged.
- Store the product in a cool, dry place, away from extreme temperatures, humidity, and direct sunlight.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Earbuds not pairing with device. | Bluetooth is off on device; earbuds not in pairing mode; previously paired device interfering. |
|
| No sound from one or both earbuds. | Earbuds not connected; low battery; volume too low; earbud placement. |
|
| Earbuds not charging. | Poor contact with charging pins; faulty cable/charger; dirty charging contacts. |
|
| Poor sound quality. | Improper fit; distance from device; interference. |
|
Specifications
| Model Name | TW-5000s |
| Connectivity Technology | Wireless (Bluetooth 5.0) |
| Ear Placement | In Ear |
| Battery Life (Earbuds) | Up to 3 Hours (music play/phone call) |
| Battery Life (with Charging Case) | Up to 10 Hours |
| Charging Time (Earbuds) | 1.5 Hours |
| Charging Time (Charging Case) | 2 Hours |
| Bluetooth Range | 10 Meters |
| Water Resistance Level | Water Resistant |
| Control Type | Voice Control |
| Dimensions (Product) | 0.98 x 0.67 x 0.91 inches |
| Item Weight | 9.6 ounces |
| Color | White |
Warranty and Support
GLIDiC products are designed and manufactured to the highest quality standards. For information regarding warranty coverage, technical support, or service, please refer to the warranty card included with your purchase or visit the official GLIDiC website.
Please retain your proof of purchase for any warranty claims.





