XENOCAM 4CH 5MP Hybrid DVR User Manual

1. Introduction

The XENOCAM 4-Channel 5MP Hybrid Digital Video Recorder (DVR) is a versatile surveillance solution designed for home and business security. This system supports multiple camera technologies including AHD, TVI, CVI, Analog, and Onvif IP cameras, offering flexibility for various security setups. It features H.265 video compression for efficient storage and high-definition video output up to 5MP resolution.

2. Key Features

• 5-in-1 Compatibility: Supports 5MP/4MP/1080P AHD/TVI/CVI/IP/960H CVBS cameras, allowing for a customizable security system.
• 5MP Full HD Video: Delivers 2560x1920 resolution for detailed video, with HDMI/VGA output (HDMI output supports 4K).
• H.265 Video Compression: Ensures smoother video recordings and optimizes HDD storage space.
• P2P Remote Access: View live streaming or playback remotely via phone/tablet (Android & iOS) using the XMeye app by scanning the DVR's QR code.
• Motion Detection & Instant Alert: Records upon motion detection and sends email alerts with snapshots or app notifications. Customizable detection areas are available.

3. Package Contents

Please verify that all items listed below are included in your package:

• 1x Hybrid DVR (Hard Disk Drive NOT included)
• 1x Power Supply
• 1x Mouse
• 1x User Manual (this document)

4. Specifications

5. Setup Guide

5.1. DVR Overview

Familiarize yourself with the front and rear panels of the DVR unit to identify all ports and indicators.

Figure 5.1: Front and Rear Panels of the XENOCAM Hybrid DVR. The front panel includes power, alarm, record indicators, IR receiver, control buttons (QUAD, ESC, MENU, OK, directional arrows), and a USB port. The rear panel features BNC video inputs, audio input/output, HDMI and VGA video outputs, USB ports, Ethernet (NET) port, DC 12V power input, and an RS485 PTZ camera interface.

5.2. Initial Connections

1. Connect Cameras: Connect your AHD, TVI, CVI, or Analog cameras to the BNC video input ports on the rear panel. For IP cameras, ensure they are on the same network as the DVR.
2. Connect Monitor: Connect a monitor to the DVR using either the HDMI or VGA output port.
3. Connect Mouse: Plug the included USB mouse into one of the USB ports on the DVR (front or rear).
4. Connect Network (Optional but Recommended): Connect an Ethernet cable from the DVR's RJ-45 port to your router for remote viewing and network features.
5. Connect Power: Connect the provided power supply to the DC 12V input on the DVR and then plug it into a power outlet. The DVR will power on automatically.

Figure 5.2: Typical Connection Diagram. This diagram illustrates how to connect cameras (video and power), audio devices (3.5mm audio interface, pickups), a router for remote viewing, and a TV/monitor to the DVR. It shows connections for video input, audio input/output, HDMI, VGA, USB, and network ports.

5.3. Initial Login

Upon first boot, the system will prompt you to set a password. The default login username is Admin. You must set a password for the device to access the system and ensure security.

Note: Without setting a password, you will not be able to access the system.

6. Operating Instructions

6.1. Operating Modes

The DVR supports three main operating modes:

• DVR Mode: Supports 4 channels of 5MP/4MP/1080P resolution.
• Hybrid Mode: Supports 4 channels of 4MP AHD cameras + 4 channels of 4MP IP cameras simultaneously.
• NVR Mode: Supports up to 16 channels of 2MP IP cameras or 8 channels of 5MP IP cameras.

You can switch between these modes in the system settings, typically found under "System" or "Channel Type" configuration.

6.2. Main Menu Navigation

Access the main menu by right-clicking with the mouse or pressing the "MENU" button on the front panel. Use the mouse or directional buttons to navigate.

Figure 6.1: Main Menu Interface. This screen provides access to key functions such as PlayBack, Network, Date Time, Xvi settings, System, Alarm, Record Conf., and Advanced settings.

Figure 6.2: System Menu Interface. Within the System menu, options include General settings, Encode, Backup, Display, Account management, RS232, PTZ Config, and Digital settings.

6.3. Recording Configuration

The DVR supports various recording modes:

• Manual: Start/stop recording manually.
• Alarm: Records when an alarm event is triggered (e.g., sensor input).
• Motion Detection: Records when motion is detected in the camera's view. You can customize detection areas and sensitivity.
• Timing: Schedule specific times for recording.

Access these settings via the "Record Conf." option in the main menu.

6.4. Remote Access (P2P)

To view your surveillance system remotely on your smartphone or tablet (Android & iOS):

1. Ensure the DVR is connected to the internet via the RJ-45 network port.
2. Download the free XMeye app from your device's app store.
3. Open the app and scan the unique QR code displayed on your DVR's network settings or P2P menu.
4. Follow the app's instructions to add your device and begin remote monitoring.

6.5. Backup Options

Recorded footage can be backed up using the following methods:

• Network: Transfer files over the network to a connected computer.
• USB Portable HDD: Connect an external USB hard drive to a USB port.
• USB DVD-RW: Connect an external USB DVD-RW drive to burn footage to disc.

6.6. Software Compatibility

For PC-based monitoring and management, the DVR is compatible with CMS (Central Management Software) and VMS (Video Management Software).

Note: IP cameras connected to this DVR only support the ONVIF protocol for compatibility.

7. Maintenance

• Regular Cleaning: Keep the DVR unit clean and free from dust to ensure proper ventilation and prevent overheating. Use a soft, dry cloth.
• Firmware Updates: Periodically check the manufacturer's website for firmware updates to ensure optimal performance and security.
• Hard Drive Management: If you install a Hard Disk Drive (HDD), regularly check its health and ensure it has sufficient space. Consider setting up automatic overwriting of old footage if continuous recording is desired.
• Power Supply: Use only the provided power supply to prevent damage to the unit.

8. Troubleshooting

• No Video Output:
  • Ensure the monitor is correctly connected to the HDMI or VGA port and is powered on.
  • Verify the input source on your monitor is set correctly.
  • Check if the DVR is powered on (power indicator light should be on).
• Cannot Access System After Initial Setup:
  • Ensure you have set a password for the "Admin" user. The system requires a password for access.
  • If you forgot your password, refer to the "Password Reset" section (if available in advanced settings) or contact technical support.
• Remote Viewing Not Working (XMeye App):
  • Verify the DVR is connected to the internet and has a stable network connection.
  • Ensure the XMeye app is the correct application and is updated to the latest version.
  • Double-check the QR code scan or manual device ID entry.
  • Confirm your router settings are not blocking P2P connections (though P2P is designed to bypass most NAT issues).
• Low Resolution/Poor Image Quality:
  • Ensure your cameras are compatible with the DVR's resolution capabilities (e.g., 5MP cameras for 5MP recording).
  • Check the video encoding settings in the DVR menu (under "Encode" or "Display") to ensure they are set to the highest supported resolution for your cameras.
  • Verify the quality of your video cables and connections.
• "No HDD" Warning Constantly Popping Up:
  • This message indicates that no Hard Disk Drive is installed or detected. If you intend to record, you must install a compatible SATA HDD (up to 6TB).
  • If an HDD is installed, ensure it is properly connected and formatted by the DVR.

9. Warranty and Support

XENOCAM provides a one-year quality warranty for this product. If your product stops working within the first year, it will be replaced.

Additionally, lifetime technical support is available to assist you with any questions or issues you may encounter during the setup or operation of your DVR system.

For technical assistance, please refer to the contact information provided with your purchase or visit the official XENOCAM support website.

For more information, you may visit the XENOCAM Store on Amazon.