1. Introduction
Thank you for choosing the Tuanzi Moyan X12 Pro True Wireless Earbuds. These earbuds feature advanced Bluetooth 5.0 technology, delivering clear 3D sound and a comfortable fit. Designed for extended use, they offer a week's endurance with the included charging case, making them ideal for iPhone, Samsung, iPad, and Android devices. This manual provides detailed instructions on how to set up, operate, and maintain your earbuds to ensure optimal performance.
2. Package Contents
Please check the box for the following items:
- Moyan X12 Pro Wireless Earbuds
- Magnetic Charging Case
- Smooth Carrying Bag
- USB Charging Cable
- Silicone Ear Caps
- User Manual (this document)
3. Product Overview
The Moyan X12 Pro earbuds are designed for superior audio experience and ease of use. Below are key components and features:
Earbuds and Charging Case

This image shows the Tuanzi Moyan X12 Pro True Wireless Earbuds in their compact white magnetic charging case. One earbud is shown outside the case, highlighting its design. The earbuds feature a unique blue and white pattern.
Key Features

This graphic illustrates the main features of the earbuds, including ergonomic design for comfortable fit, an intelligence chip for enhanced performance, noise reduction technology for clear audio, IPX5 level waterproofing for sweat and splash resistance, and customizable options.
Function Buttons and Indicators

This diagram points out the function button on the earbud for various controls, the indicator light for charging status and connection, and the built-in microphone. It also shows the power indicator light on the charging case.
Bluetooth 5.0 and Smart Boot

This image emphasizes the Bluetooth 5.0 chip for stable and low-power connection, and the "Smart Boot" feature, which allows the earbuds to automatically turn on and connect to your device when removed from the charging case.
4. Setup and Pairing
4.1 Initial Pairing
- Ensure the earbuds are charged.
- Open the charging case. The earbuds will automatically turn on.
- On your device (smartphone, tablet, etc.), go to Bluetooth settings.
- Search for "Moyan X12 Pro" or similar in the list of available devices.
- Select the earbuds to pair. Once paired, you will hear a confirmation sound.
4.2 Automatic Connection
After the first successful pairing, the earbuds will automatically turn on and connect to your last paired device when taken out of the charging case. Each earbud can also pair separately if needed.
4.3 Charging the Earbuds and Case
The earbuds charge automatically when placed inside the magnetic charging case. The case itself is charged via a USB cable.

This image shows the earbuds being charged within the magnetic charging case, highlighting the charging process and indicating that the case provides multiple full charges for extended listening time.
5. Operating Instructions
The Moyan X12 Pro earbuds feature intuitive touch controls for various functions:
| Action | Function |
|---|---|
| L/R short press (single-click) | Play/Pause, Answer/Hang up call |
| L/R long press 2 seconds | Turn on earbuds, Activate Siri/Android Voice Assistant |
| L/R long press 4 seconds | Turn off earbuds |
| L press 2 times (double-click) | Volume down |
| R press 2 times (double-click) | Volume up |
| L press 3 times (triple-click) | Next song |
| R press 3 times (triple-click) | Last song |
For a visual guide on controls, please refer to the diagram below:

This image provides a detailed diagram of the touch controls on the earbuds, illustrating how single, double, and triple clicks, as well as long presses, correspond to different functions like play/pause, volume adjustment, track skipping, and activating voice assistants.
5.1 Official Product Video
This video demonstrates the features and usage of the Sabbat X12 PRO 3D Clear Sound True Wireless Earbuds, including their design and how they function. The video duration is 29 seconds.
6. Maintenance and Care
- Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
- Water Resistance: The earbuds are IPX5 level waterproof, meaning they are resistant to sweat and splashes. Do not submerge them in water or expose them to heavy rain.
- Storage: When not in use, store the earbuds in their charging case to protect them and keep them charged. Store in a cool, dry place away from extreme temperatures.
- Silicone Ear Caps: Ensure the silicone ear caps are properly fitted for optimal sound quality and comfort. Clean them periodically with water and mild soap, then dry thoroughly before reattaching.
7. Troubleshooting
| Problem | Possible Solution |
|---|---|
| Earbuds not pairing | Ensure earbuds are charged. Turn off and on your device's Bluetooth. Forget the device in Bluetooth settings and re-pair. |
| Only one earbud working | Place both earbuds back in the case, close the lid, wait a few seconds, then open again. Ensure both are charged. |
| Low volume or poor sound quality | Adjust volume on both earbuds and connected device. Ensure ear caps are clean and properly fitted. Check for debris in earbud nozzles. |
| Charging case not charging | Ensure USB cable is securely connected to both the case and power source. Try a different USB cable or power adapter. |
| Earbuds frequently disconnect | Ensure you are within the Bluetooth range of your device. Avoid strong electromagnetic interference. Try re-pairing. |
8. Specifications
| Feature | Detail |
|---|---|
| Model | Moyan X12 Pro |
| Bluetooth Version | 5.0 |
| Impedance | 32Ω |
| Input | DC 5V |
| Sensitivity | 120±5dB |
| Earbud Battery Capacity | 3.7V/60mAh |
| Charge Case Capacity | 3.7V/750mAh |
| Charging Time | 1 hour |
| Calling / Playback Time | 6 hours (earbuds), 30+ hours (with charging case) |
| Frequency Response | 20-20000Hz |
| Profile Support | HSP/HFP/A2DP/AVRCP |
| Water Resistance Level | IPX5 |
| Manufacturer | Sabbat |
9. Warranty and Support
For warranty information and customer support, please refer to the documentation provided with your purchase or visit the official Tuanzi store online. You can find more information at the Tuanzi Store.
For further assistance, please contact Tuanzi customer service.