Tuanzi Moyan X12 Pro

Tuanzi Moyan X12 Pro True Wireless Earbuds User Manual

Model: Moyan X12 Pro

1. Introduction

Thank you for choosing the Tuanzi Moyan X12 Pro True Wireless Earbuds. These earbuds feature advanced Bluetooth 5.0 technology, delivering clear 3D sound and a comfortable fit. Designed for extended use, they offer a week's endurance with the included charging case, making them ideal for iPhone, Samsung, iPad, and Android devices. This manual provides detailed instructions on how to set up, operate, and maintain your earbuds to ensure optimal performance.

2. Package Contents

Please check the box for the following items:

  • Moyan X12 Pro Wireless Earbuds
  • Magnetic Charging Case
  • Smooth Carrying Bag
  • USB Charging Cable
  • Silicone Ear Caps
  • User Manual (this document)

3. Product Overview

The Moyan X12 Pro earbuds are designed for superior audio experience and ease of use. Below are key components and features:

Earbuds and Charging Case

Tuanzi Moyan X12 Pro Earbuds in their white charging case, with one earbud removed.

This image shows the Tuanzi Moyan X12 Pro True Wireless Earbuds in their compact white magnetic charging case. One earbud is shown outside the case, highlighting its design. The earbuds feature a unique blue and white pattern.

Key Features

Graphic showing key features of the earbuds: Ergonomic design, Intelligence chip, Noise reduction, IPX5 Level waterproof, Customizable.

This graphic illustrates the main features of the earbuds, including ergonomic design for comfortable fit, an intelligence chip for enhanced performance, noise reduction technology for clear audio, IPX5 level waterproofing for sweat and splash resistance, and customizable options.

Function Buttons and Indicators

Diagram showing the function button, indicator light, and built-in mic on the earbud, and the power indicator light on the charging case.

This diagram points out the function button on the earbud for various controls, the indicator light for charging status and connection, and the built-in microphone. It also shows the power indicator light on the charging case.

Bluetooth 5.0 and Smart Boot

Graphic highlighting Bluetooth 5.0 technology and the Smart Boot feature for automatic connection.

This image emphasizes the Bluetooth 5.0 chip for stable and low-power connection, and the "Smart Boot" feature, which allows the earbuds to automatically turn on and connect to your device when removed from the charging case.

4. Setup and Pairing

4.1 Initial Pairing

  1. Ensure the earbuds are charged.
  2. Open the charging case. The earbuds will automatically turn on.
  3. On your device (smartphone, tablet, etc.), go to Bluetooth settings.
  4. Search for "Moyan X12 Pro" or similar in the list of available devices.
  5. Select the earbuds to pair. Once paired, you will hear a confirmation sound.

4.2 Automatic Connection

After the first successful pairing, the earbuds will automatically turn on and connect to your last paired device when taken out of the charging case. Each earbud can also pair separately if needed.

4.3 Charging the Earbuds and Case

The earbuds charge automatically when placed inside the magnetic charging case. The case itself is charged via a USB cable.

Graphic illustrating the magnetic charging case and charging indicators.

This image shows the earbuds being charged within the magnetic charging case, highlighting the charging process and indicating that the case provides multiple full charges for extended listening time.

5. Operating Instructions

The Moyan X12 Pro earbuds feature intuitive touch controls for various functions:

ActionFunction
L/R short press (single-click)Play/Pause, Answer/Hang up call
L/R long press 2 secondsTurn on earbuds, Activate Siri/Android Voice Assistant
L/R long press 4 secondsTurn off earbuds
L press 2 times (double-click)Volume down
R press 2 times (double-click)Volume up
L press 3 times (triple-click)Next song
R press 3 times (triple-click)Last song

For a visual guide on controls, please refer to the diagram below:

Diagram showing earbud touch controls for various functions.

This image provides a detailed diagram of the touch controls on the earbuds, illustrating how single, double, and triple clicks, as well as long presses, correspond to different functions like play/pause, volume adjustment, track skipping, and activating voice assistants.

5.1 Official Product Video

This video demonstrates the features and usage of the Sabbat X12 PRO 3D Clear Sound True Wireless Earbuds, including their design and how they function. The video duration is 29 seconds.

6. Maintenance and Care

  • Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
  • Water Resistance: The earbuds are IPX5 level waterproof, meaning they are resistant to sweat and splashes. Do not submerge them in water or expose them to heavy rain.
  • Storage: When not in use, store the earbuds in their charging case to protect them and keep them charged. Store in a cool, dry place away from extreme temperatures.
  • Silicone Ear Caps: Ensure the silicone ear caps are properly fitted for optimal sound quality and comfort. Clean them periodically with water and mild soap, then dry thoroughly before reattaching.

7. Troubleshooting

ProblemPossible Solution
Earbuds not pairingEnsure earbuds are charged. Turn off and on your device's Bluetooth. Forget the device in Bluetooth settings and re-pair.
Only one earbud workingPlace both earbuds back in the case, close the lid, wait a few seconds, then open again. Ensure both are charged.
Low volume or poor sound qualityAdjust volume on both earbuds and connected device. Ensure ear caps are clean and properly fitted. Check for debris in earbud nozzles.
Charging case not chargingEnsure USB cable is securely connected to both the case and power source. Try a different USB cable or power adapter.
Earbuds frequently disconnectEnsure you are within the Bluetooth range of your device. Avoid strong electromagnetic interference. Try re-pairing.

8. Specifications

FeatureDetail
ModelMoyan X12 Pro
Bluetooth Version5.0
Impedance32Ω
InputDC 5V
Sensitivity120±5dB
Earbud Battery Capacity3.7V/60mAh
Charge Case Capacity3.7V/750mAh
Charging Time1 hour
Calling / Playback Time6 hours (earbuds), 30+ hours (with charging case)
Frequency Response20-20000Hz
Profile SupportHSP/HFP/A2DP/AVRCP
Water Resistance LevelIPX5
ManufacturerSabbat

9. Warranty and Support

For warranty information and customer support, please refer to the documentation provided with your purchase or visit the official Tuanzi store online. You can find more information at the Tuanzi Store.

For further assistance, please contact Tuanzi customer service.

© 2024 Tuanzi. All rights reserved.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.

After a successful submission, we securely hash the supplied account or form email before sending it to Microsoft Advertising for conversion attribution. Privacy details.