Introduction
The PhoneSoap Pro is a UV-C phone sanitizer and universal charger designed to clean and sanitize the surfaces of your phone and other high-touch items. Utilizing advanced UV-C light technology, it provides 360-degree disinfection while simultaneously charging your device.
Key Features
- UV-C Phone Sanitizer & Charger: Cleans and sanitizes surfaces of phones and small objects using UV-C light, with dual USB and USB-C charging ports.
- 360-Degree Disinfection: Patented design ensures germicidal UV-C light reaches all sides and surfaces of items inside.
- Ultra-quick Hygiene: Disinfection cycle completes in 5 minutes.
- Disinfects Larger Phones and More: Accommodates larger phone models (e.g., iPhone 8+, Galaxy S10+) and other personal items like keys, wallets, headphones, jewelry, and glasses. Interior Dimensions: 7.13 x 4.38 x 0.72 inches.
Setup
- Unpack: Carefully remove the PhoneSoap Pro unit and its power cord from the packaging.
- Connect Power: Plug the provided power cord into the 'USB-C IN' port on the back of the PhoneSoap Pro unit.
- Plug In: Insert the other end of the power cord into a standard wall outlet.
- Placement: Place the PhoneSoap Pro on a stable, flat surface.

Operating Instructions
- Open Lid: Lift the lid of the PhoneSoap Pro unit.
- Place Item: Place your smartphone or other small item (e.g., keys, earbuds, credit cards) in the center of the disinfecting bay. Ensure the item fits without forcing the lid shut.
- Charging (Optional): If you wish to charge your phone simultaneously, connect your phone's charging cable to one of the USB-A or USB-C OUT ports on the back of the PhoneSoap Pro, and then to your phone. The device allows the cable to pass through a small opening when the lid is closed.
- Start Disinfection: Close the lid firmly. The disinfection cycle will automatically begin. A lightning bolt indicator light on the top of the unit will illuminate to confirm the cycle is active.
- Cycle Completion: The disinfection cycle lasts 5 minutes. Once complete, the indicator light will turn off.
- Remove Item: Open the lid and remove your newly disinfected item.



Official Product Videos
Video 1: This video demonstrates the basic functionality of the PhoneSoap Pro, showing how to place a phone inside and initiate the sanitization process.
Video 2: This video highlights the dual functionality of the PhoneSoap Pro, showcasing its ability to both clean and charge devices simultaneously.
Video 3: This video illustrates the convenience of the PhoneSoap Pro, demonstrating how it sanitizes and charges devices in one simple step.
Maintenance
- Bulb Exposure: If the lightning bolt indicator light turns red, it may indicate that the UV-C bulbs need to be exposed to natural light or a flashlight for up to 10 minutes to reactivate them.
- Cleaning the Unit: Periodically wipe the interior and exterior of the PhoneSoap Pro with a soft, dry cloth. Avoid using abrasive cleaners or solvents.
Troubleshooting
- Red Indicator Light: A red light on the unit typically indicates a potential issue, such as a cracked bulb or overheating. If bulb exposure (as per Maintenance section) does not resolve the issue, contact customer service.
- Device Not Sanitizing/Charging: Ensure the power cord is securely plugged into both the unit and the wall outlet. Verify that the lid is fully closed to initiate the cycle. Check if the item is placed correctly in the sanitizing bay.
- Bulb Damage: The UV-C bulbs are delicate. Exercise caution when placing items inside to avoid cracking them. Damaged bulbs may require replacement.
Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 9.1 x 5.5 x 14.2 inches |
| Item Weight | 2 pounds |
| Item Model Number | PS500PRO-B |
| Connectivity Technologies | USB |
| Special Features | Disinfects and Charges All Phones |
| Form Factor | Box |
| Color | Blue |
| Manufacturer | Phonesoap |
| Date First Available | January 13, 2020 |
| Connector Type | USB Type C |
| Compatible Devices | Cellular Phones |
| Input Voltage | 240 Volts |
| Amperage | 2.5 Amps |
| Total USB Ports | 1 |
| Wattage | 10 watts |
Warranty & Support
The PhoneSoap Pro comes with a LIFETIME warranty on the UV-C bulbs and a 1-year warranty on normal wear and tear of the product. An extended 1-year warranty is also available for purchase, which includes shipping both ways and covers normal wear and tear.
For further assistance, troubleshooting, or warranty claims, please visit the official PhoneSoap website or contact their customer service.