Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Ring Alarm Keypad (2nd Gen). The keypad is designed to easily arm and disarm your Ring Alarm system, offering convenient control and enhanced security features.
Image: Front view of the Ring Alarm Keypad (2nd Gen), displaying the numerical keypad and mode buttons.
Setup and Installation
Before installation, ensure you have a Ring Alarm Kit, as it is required for the keypad's operation. The keypad can be installed in two primary ways:
- Wall Mount: Utilize the Quick-Release Bracket for secure wall mounting.
- Flat Surface Placement: The keypad can also be placed on any flat surface, such as a table or shelf.
The keypad connects to your Ring Alarm Base Station via Z-Wave technology, offering a range of up to 250 feet in open air with a clear line of sight. Power is supplied by an included AC adapter, and it features a rechargeable battery for backup operation.
Image: The Ring Alarm Keypad (2nd Gen) shown both wall-mounted and resting on a wooden table, demonstrating flexible placement options.
Pairing with Your Ring Alarm System
- Ensure your Ring Alarm Base Station is powered on and in setup mode.
- Follow the instructions within the Ring app to add a new device.
- The app will guide you through the pairing process. If you encounter difficulties, ensure the keypad is within range of the Base Station and try again.
Operating the Keypad
The Ring Alarm Keypad (2nd Gen) allows you to manage your security system with ease. It supports three primary security modes:
- Disarmed: The system is off, and no sensors are actively monitoring.
- Home: Selected sensors are armed, typically for perimeter protection while you are inside.
- Away: All sensors are armed for full protection when no one is home.
Image: A close-up of the Ring Alarm Keypad (2nd Gen) highlighting the dedicated buttons for Home, Away, and Disarm modes.
Arming and Disarming
To arm or disarm your system, enter your personal identification number (PIN) on the numerical keypad, then press the desired mode button (Home, Away, or Disarm).
Image: The Ring Alarm Keypad (2nd Gen) with its buttons illuminated, indicating readiness for input.
Emergency Response Buttons
The 2nd Gen Keypad includes dedicated emergency response buttons for Police, Fire, and Medical assistance. Pressing any of these buttons will immediately trigger the alarm and initiate the appropriate emergency response, provided you have a compatible Ring Home subscription.
Important: Activating any emergency button will sound the alarm. Use these buttons only in genuine emergency situations.
Image: The Ring Alarm Keypad (2nd Gen) with a focus on the red-outlined emergency buttons for Police, Fire, and Medical services.
LED Settings
You can customize the LED behavior of your keypad through the Ring app. Navigate to the device settings for your keypad and select 'LED Settings'. Here, you can choose the 'Keep Mode Button Lit' option when the keypad is plugged in. Otherwise, the mode light will illuminate when motion is detected by the keypad's sensor.
Maintenance
Charging the Battery
The keypad includes a rechargeable battery. To charge, connect the provided AC adapter to the charging port. Ensure the USB plug is perfectly connected to avoid charging issues. A full charge ensures backup power during outages.
Cleaning
To clean the keypad, gently wipe it with a soft, dry cloth. Avoid using abrasive cleaners or solvents, as these can damage the device's finish and internal components.
Troubleshooting
- Keypad Not Pairing: If the keypad fails to pair with your Base Station, ensure it is within the 250-foot Z-Wave range and there are no significant obstructions. Try restarting the pairing process through the Ring app. If issues persist, contact Ring customer support.
- Charging Issues: If the keypad is not charging, verify that the AC adapter is securely connected to both the keypad's port and a working power outlet. The charging port is narrow, so ensure a firm and correct connection.
- Sound Quality: In rare cases, users have reported initial scratchy sound from the keypad. This issue may resolve itself over time or with firmware updates. Ensure your Ring system is up to date.
Specifications
| Feature | Detail |
|---|---|
| Brand | Ring |
| Model | Alarm Keypad (2nd Gen) |
| Color | WHITE |
| Product Dimensions | 4.41"L x 4.13"W x 0.75"H |
| Material | Plastic |
| Item Weight | 0.02 Kilograms |
| Power | AC Adapter, rechargeable battery included |
| Security Modes | Disarmed, Away, and Home |
| Operating Conditions | Indoor use, 32°F to 104°F (0°C to 40°C) |
| Installation | Wall mount with Quick-Release Bracket or place on any flat surface, Ring Alarm Kit required |
| Connectivity | Z-Wave (250-foot range to Base Station open air, line of sight) |
Warranty and Support
The Ring Alarm Keypad (2nd Gen) comes with a 1-year limited warranty and service. Use of the Ring Alarm Kit is subject to the terms found on the official Ring website.
For additional information and support, please visit the Ring Alarm Kit support page. For monitoring licenses, refer to ring.com/licenses.
