1. Safety Information
Please read all instructions carefully before using the massage chair. Retain this manual for future reference.
- Important Note: This product may not be suitable for individuals with implants. Consult a medical professional before use if you have any medical conditions or concerns.
- Ensure the chair is placed on a stable, level surface.
- Keep children and pets away from the chair during operation.
- Do not attempt to disassemble or repair the chair yourself. Contact qualified service personnel for assistance.
- Unplug the chair from the power outlet when not in use or before cleaning.
- Avoid using the chair in excessively humid environments.
- Do not use the chair for more than 30 minutes at a time to prevent overheating or muscle fatigue.
2. Product Overview
The BestMassage Zero Gravity Full Body Electric Shiatsu Massage Chair is designed to provide a comprehensive and relaxing massage experience. It features multiple massage techniques, zero-gravity reclining, heat therapy, and smart body scanning technology.
2.1 Key Features
- 7 Massage Modes: Knocking, Clapping, Kneading, Tapping, Shiatsu, Air Pressure, and Heating.
- 3-Stage Zero-Gravity Positions: Elevates feet to heart level for reduced spinal pressure.
- Built-in Bluetooth Speaker: Connect your device for audio during massage sessions.
- 6 Preset Auto Massage Programs: Offers diverse massage experiences.
- 42 Airbags: Strategically located in arms, hips, shoulders, thighs, calves, and feet for compression massage.
- Smart Body Scan Technology: Detects body size for a customized massage.
- Space-Saving Design: Requires only 2 inches from the wall for reclining.
- Back Heating Pad: Enhances the massage experience with warmth.
- SL Track Roller Design: Provides full body massage from neck to glutes.
- Foot Rollers: Dual foot rollers for sole massage reflexology.
2.2 Product Components

Figure 2.1: The BestMassage Zero Gravity Full Body Electric Shiatsu Massage Chair in Brown.

Figure 2.2: The massage chair positioned in a home environment.

Figure 2.3: Product dimensions (Depth: 55", Width: 29", Height: 43").

Figure 2.4: The three stages of zero-gravity positions: Light, Moderate, and Heavy.

Figure 2.5: Airbag placement for comprehensive massage: shoulder, arm, leg, and foot airbags.

Figure 2.6: Detail of foot roller scraping and leg airbag pressure relief.

Figure 2.7: Illustration of the temperature-controlled hot compress design for the back area.

Figure 2.8: Bluetooth music feature for enjoying audio during massage.

Figure 2.9: Adjustable length and stretching function for personalized comfort.

Figure 2.10: Intelligent mechanical massage hands with 4 levels of adjustable width and speed.

Figure 2.11: SL trajectory massage system covering the entire back, including fixed point and distance massage.
2.3 Product Video
Video 2.1: An overview of the BestMassage Zero Gravity Full Body Electric Shiatsu Massage Chair, demonstrating its features and functions.
3. Setup
3.1 Unpacking and Placement
- Carefully remove the massage chair from its packaging. Note that the chair is heavy (approximately 195 lbs) and may require multiple people for safe handling.
- Place the chair in your desired location, ensuring there is at least 2 inches of clearance from any wall to allow for the space-saving recline function.
- Ensure the power outlet is easily accessible and the power cord is not obstructed.
3.2 Initial Assembly
The chair typically requires minimal assembly. This may include attaching the headrest pad and lower cushion using zippers or other fasteners. Refer to the specific assembly instructions included in your product packaging for detailed steps.
- Attach the headrest pad.
- Secure the lower cushion.
- Connect the power cord to the chair and then to a grounded electrical outlet.
4. Operation
4.1 Remote Control Functions
The massage chair is operated via a wired remote control. The remote allows you to select massage programs, adjust intensity, and control chair positioning.
- Power Button: Turns the chair on/off.
- Auto Programs: Select from 6 preset massage programs.
- Manual Modes: Choose specific massage techniques (Knocking, Tapping, Kneading, Shiatsu, Air Pressure).
- Zero Gravity: Activates the zero-gravity recline function.
- Heat Function: Turns on/off the back heating pad.
- Airbag Control: Adjusts airbag intensity and location.
- Recline/Incline: Adjusts the backrest and footrest positions independently.
- Body Scan: Initiates the smart body scanning for personalized massage.
4.2 Starting a Massage Session
- Sit comfortably in the chair.
- Press the Power button on the remote control.
- The chair will typically perform a body scan to detect your body shape and customize the massage.
- Select an Auto Program or choose specific manual massage modes and settings using the remote.
- Adjust the recline, heat, and airbag intensity to your preference.
- To end the session, press the Power button again or wait for the program to complete.
4.3 Bluetooth Connectivity
To connect your device to the built-in Bluetooth speakers:
- Ensure the massage chair is powered on.
- Activate Bluetooth on your smartphone or other audio device.
- Search for available Bluetooth devices and select the one corresponding to your massage chair (e.g., "BestMassage Chair").
- Once paired, you can play audio through the chair's speakers.
5. Maintenance
5.1 Cleaning
- Always unplug the chair before cleaning.
- Wipe the chair's surface with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaners.
- For leather surfaces, use a specialized leather cleaner and conditioner as needed.
- Ensure the chair is completely dry before plugging it back in or using it.
5.2 Storage
When not in use for extended periods, store the chair in a cool, dry place away from direct sunlight and extreme temperatures.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Chair does not power on. | Power cord not properly connected; power outlet not working. | Ensure power cord is securely plugged into both the chair and a working outlet. Check circuit breaker. |
| Massage rollers are stuck or making unusual noises. | Temporary obstruction; internal mechanism issue. | Turn off the chair, unplug it, and check for any visible obstructions. If the issue persists, contact customer support. |
| No heat from the heating function. | Heat function not activated; internal heating element issue. | Ensure the heat function is turned on via the remote. Allow a few minutes for the heat to build up. If still not working, contact customer support. |
| Bluetooth not connecting. | Device not in pairing mode; chair's Bluetooth not active. | Ensure chair is on and Bluetooth is enabled on your device. Try restarting both the chair and your device. |
| Massage feels too intense or uncomfortable. | Incorrect intensity setting; body not properly aligned. | Adjust the intensity settings on the remote. Ensure you are seated correctly and relaxed. You can also use additional padding if desired. |
If you encounter any issues not listed here or if the problem persists, please contact BestMassage customer support for assistance.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | BestMassage |
| Model Name | Zero Gravity Full Body Electric Shiatsu Massage Chair |
| Color | Brown |
| Product Dimensions | 55"D x 29"W x 43"H |
| Item Weight | 195 pounds |
| Maximum Weight Recommendation | 265 Pounds |
| Back Style | Solid Back |
| Special Features | Arm Rest, Cushion Availability, Zero Gravity, Heat Therapy, Bluetooth Speaker, Body Scanning, SL Track, Foot Rollers |
| Product Care Instructions | Wipe Clean |
| Reclining Position Count | 3 (Zero Gravity Stages) |
| UPC | 848837094034 |
| ASIN | B07ZB1KXWZ |
8. Warranty and Support
For warranty information, product support, or to purchase replacement parts, please contact BestMassage customer service. Keep your purchase receipt and product model number handy for faster service.
You may also visit the BestMassage Store on Amazon for additional resources and contact information.