1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of the Ideal Standard Prosys 120 R009467 Universal Mechanical Wall and Floor Hanging Toilet Support. This support frame is designed to integrate a hanging toilet bowl into various bathroom configurations, offering benefits such as space optimization, enhanced hygiene, and quiet operation.
The Prosys 120 R009467 system features a concealed tank and plumbing, contributing to a minimalist aesthetic and easier cleaning of the bathroom floor. It incorporates water-saving technologies and is built for stability and durability.
Image 1.1: Front view of the Ideal Standard Prosys 120 R009467 support frame.
2. Safety Information
Please read all instructions carefully before installation and use. Failure to follow these instructions may result in property damage or injury.
- Ensure all local plumbing and building codes are followed during installation.
- Turn off the main water supply before beginning any installation or maintenance work.
- Wear appropriate personal protective equipment (PPE) such as gloves and eye protection.
- The support frame is designed to hold a maximum load of 400 kg. Do not exceed this weight limit.
- If you are unsure about any part of the installation process, consult a qualified professional plumber.
3. Package Contents
Verify that all components are present and undamaged before proceeding with installation.
- 1 x Prosys 120 R009467 Mechanical Support Frame
- Wall mounting material
- Toilet bowl connection (inlet and outlet)
- G1/2 stop tap
- Connection elbow (pre-installed clamp)
4. Specifications
| Feature | Detail |
|---|---|
| Model Number | R009467 |
| Dimensions (H x W x D) | 115 cm x 50 cm x 21 cm (45.28" x 19.69" x 8.27") |
| Tank Thickness | 12 cm (120 mm) |
| Material | Metal frame, Polypropylene (PP) tank |
| Item Weight | 12.2 kg (26.8 lbs) |
| Installation Type | Floor and Wall Mounted |
| Flush System | Dual flush (6 L/3 L pre-set), adjustable single flush (6 L or 4 L) |
| Water Saving Technology | SmartValve (delayed filling) |
| Control Plate Compatibility | Oleas M1, M2, M3 mechanical control plates |
| Load Capacity | Tested for 400 kg |
| Water Supply Connections | Central rear or left side |
| Certifications | CE mark EN 14055 CL1 |
Image 4.1: Technical drawing illustrating the dimensions and installation points of the support frame.
5. Setup and Installation
The Prosys 120 R009467 is designed for quick and easy installation by a single person, thanks to its EasyFix wall brackets and braked feet system.
5.1 Pre-Installation Checks
- Ensure the wall and floor structure can adequately support the weight of the frame, toilet, and user.
- Confirm the availability of water supply and drainage connections at the desired installation location.
- Unpack all components and verify against the package contents list.
5.2 Mounting the Frame
- Position the support frame against the wall and floor. The feet are delivered in the installation position.
- Adjust the height of the frame using the adjustable feet, which can be set from 0 to 200 mm. The braked feet allow for single-person adjustment.
- Secure the frame to the wall using the EasyFix wall brackets and provided mounting material. Ensure there are two fixing points to the ground for stability.
- Connect the water supply to one of the two available connections (central rear or left side).
- Attach the pre-installed connection elbow to the drainage system. The adjustable output bend allows for flexible depth adjustment to suit various drainage pipe configurations.
- Install the G1/2 stop tap.
Image 5.1: Illustrative view of the support frame integrated into a bathroom wall structure.
Image 5.2: The support frame concealed behind a finished wall, ready for toilet bowl attachment.
6. Operating Instructions
The Prosys 120 R009467 system is designed for use with compatible mechanical control plates (Oleas M1, M2, M3).
6.1 Flushing System
- Dual Flush: The system is pre-set for a dual flush of 6 liters for a full flush and 3 liters for a reduced flush. This allows for water conservation based on need.
- Adjustable Single Flush: The single flush volume can be adjusted to either 6 liters or 4 liters, providing flexibility for different preferences or local regulations.
6.2 SmartValve Technology
The integrated SmartValve technology features a delayed filling valve. This valve ensures that the tank only begins to refill with water once the flush valve is completely closed, saving approximately 9 liters of water per day by preventing water from entering the tank while it is still emptying.
Image 6.1: Internal view of the tank mechanism, highlighting the SmartValve and flush components.
7. Maintenance
Regular maintenance ensures the longevity and optimal performance of your Ideal Standard Prosys 120 R009467 support frame.
7.1 Cleaning
- The concealed nature of the tank and plumbing simplifies cleaning of the surrounding bathroom area.
- For the visible components (e.g., control plate), use a soft cloth and mild, non-abrasive cleaning agents. Avoid harsh chemicals that could damage finishes.
7.2 Tank Features
- The polypropylene tank offers excellent chemical, heat, and wear resistance.
- External insulation provides improved thermal and sound performance, ensuring quiet operation.
- An internal anti-condensation coating enhances durability and prevents moisture buildup.
7.3 Access for Service
Access to the internal tank components for service or repair is typically achieved by removing the control plate, as per the instructions provided with your specific control plate model.
8. Troubleshooting
This section addresses common issues you might encounter. For more complex problems, contact customer support or a qualified plumber.
- No Water Flow: Check if the G1/2 stop tap is fully open. Verify the main water supply to the property is active.
- Continuous Water Flow into Bowl: This may indicate an issue with the flush valve seal. Access the tank via the control plate opening and inspect the valve.
- Weak Flush: Ensure the water level in the tank reaches the appropriate fill line. Check for any obstructions in the flush mechanism or drainage.
- Control Plate Not Actuating: Verify that the mechanical linkages from the control plate to the flush valve are correctly connected and not obstructed.
9. Warranty and Support
Ideal Standard products are manufactured to high-quality standards and come with comprehensive warranty coverage.
- Spare Parts Availability: 25 years
- Frame Support Warranty: 10 years
- Mobile Parts Warranty: 5 years
For warranty claims, technical assistance, or to order spare parts, please contact Ideal Standard customer support through their official website or authorized distributors. Ensure you have your product model number (R009467) and proof of purchase available.
