1. Introduction
Thank you for choosing the Vivo TWS 2 Active Noise Cancellation Truly Wireless Earbuds. This manual provides detailed instructions on how to set up, operate, and maintain your earbuds to ensure optimal performance and longevity. Please read this manual thoroughly before using the product.
2. Package Contents
The Vivo TWS 2 Earbuds package includes the following items:
- Vivo TWS 2 Earbuds (Left and Right)
- Charging Case
- USB Charging Cable
- User Manual (this document)
3. Product Overview
Familiarize yourself with the components of your Vivo TWS 2 Earbuds.

Figure 3.1: The Vivo TWS 2 charging case in a closed position, displaying the Vivo logo and an indicator light.

Figure 3.2: The Vivo TWS 2 charging case with its lid open, showing the empty compartments for the left and right earbuds.

Figure 3.3: The Vivo TWS 2 earbuds placed inside their open charging case, ready for charging or pairing.
4. Setup
4.1. Charging the Earbuds and Case
Before first use, fully charge the earbuds and the charging case. Place the earbuds into the charging case. Connect the USB charging cable to the charging port on the case and to a power source. The indicator light on the case will show charging status.
4.2. Pairing with a Device
- Ensure the earbuds are in the charging case and the case has sufficient battery.
- Open the charging case lid. The earbuds will automatically enter pairing mode, indicated by a flashing light.
- On your device (smartphone, tablet, etc.), enable Bluetooth.
- Search for available Bluetooth devices and select "Vivo TWS 2" from the list.
- Once connected, the indicator light on the case will stop flashing, and your device will confirm the connection.
5. Operating Instructions
5.1. Wearing the Earbuds
Gently insert the earbuds into your ears, ensuring a comfortable and secure fit. Adjust them until the sound is clear and the noise cancellation is effective.
5.2. Touch Controls
The Vivo TWS 2 earbuds feature pressure-sensitive controls on the stems for various functions.

Figure 5.1: Illustration of touch control gestures on the Vivo TWS 2 earbuds. This image shows how to interact with the earbuds for various functions.
- Press once: To answer a call or play/pause audio.
- Press twice: To reject a call or switch between songs/activate voice assistant.
- Swipe up/down: For volume adjustment.
- Long press: To toggle between Noise Cancellation and Transparency modes.
5.3. Active Noise Cancellation (ANC) and Transparency Mode
The earbuds feature up to 40dB of advanced noise cancellation. Long press the earbud stem to switch between ANC and Transparency Mode. ANC reduces external noise, while Transparency Mode allows you to hear your surroundings without removing the earbuds.

Figure 5.2: Visual representation of the 40dB Advanced Noise Cancellation feature, showing soundwaves being countered to create a quiet listening environment.
5.4. Multipoint Connection
The Vivo TWS 2 earbuds support multipoint connection, allowing them to be connected to two devices simultaneously. This enables seamless switching between audio sources, such as a phone and a tablet.

Figure 5.3: Depiction of the multipoint connection feature, showing the earbuds simultaneously connected to a smartphone and a tablet, indicating the ability to switch between devices.
5.5. Low Latency Gaming Mode
For an optimized gaming experience, the earbuds offer an 88ms low latency mode. This reduces audio delay, ensuring synchronization between visuals and sound during gameplay. This feature is optimized for Vivo phones.

Figure 5.4: Illustration highlighting the 88ms low gaming latency feature, showing earbuds paired with a smartphone displaying a game, emphasizing synchronized audio and visuals.
6. Maintenance
6.1. Cleaning
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, alcohol, or chemical solvents.
- Ensure charging contacts on both earbuds and case are clean and free of debris.
6.2. Storage
When not in use, store the earbuds in their charging case to protect them and keep them charged. Store in a cool, dry place away from extreme temperatures.
7. Troubleshooting
If you encounter issues with your Vivo TWS 2 Earbuds, refer to the following common solutions:
| Problem | Solution |
|---|---|
| Earbuds not pairing | Ensure earbuds are charged. Place them in the case, close, then open the lid to re-enter pairing mode. Check your device's Bluetooth settings. |
| No sound from one earbud | Check battery level of both earbuds. Try resetting the earbuds (refer to device-specific instructions or Vivo support). |
| Poor sound quality | Ensure earbuds are clean and properly seated in your ears. Move closer to your connected device to avoid interference. |
| Charging issues | Verify the charging cable and power source are working. Clean the charging contacts on the earbuds and case. |
8. Specifications
Key technical specifications for the Vivo TWS 2 Earbuds:
- Model Name: TWS 2 ANC
- Model Number: 6020166
- Connectivity Technology: Wireless (Bluetooth)
- Noise Control: Active Noise Cancellation (up to 40dB)
- Driver Size: 12.2mm (Super Strong Bass)
- Battery Life: Up to 29 hours (with charging case, ANC off)
- Low Latency: 88ms (Gaming Latency)
- Control Method: Touch
- Microphone: Included (Three-Mic Noise Cancellation)
- Water Resistance: Water Resistant
- Material: Carbon Fibre
- Item Weight: 5 Grams (per earbud)
- Product Dimensions: 2.4 x 2.2 x 3 cm

Figure 8.1: Overview of the Vivo TWS 2 battery life, indicating up to 4.1 hours with ANC on, 7.3 hours with ANC off, and a total of 29 hours with the charging case.

Figure 8.2: Detailed diagram illustrating the internal components responsible for the 12.2mm Super Strong Bass, including the carbon fiber composite diaphragm and all-new speaker magnetic circuit.
9. Warranty and Support
9.1. Warranty Information
The Vivo TWS 2 Earbuds come with a 1-year limited warranty from the date of purchase. This warranty covers manufacturing defects. Please retain your proof of purchase for warranty claims. For detailed warranty terms and conditions, please refer to the official Vivo website or contact customer support.
9.2. Customer Support
For further assistance, technical support, or service inquiries, please visit the official Vivo support website or contact their customer service helpline. Contact information can typically be found on the Vivo official website or in the product packaging.