BESTMARS 10000mAh 20W Fast Charging Portable Power Bank (Model BM-02TBK) User Manual

1. Introduction

Thank you for choosing the BESTMARS 10000mAh 20W Fast Charging Portable Power Bank. This device is designed to provide reliable and high-speed power to your mobile devices, ensuring you stay connected on the go. Featuring advanced Quick Charge 3.0 and Power Delivery 3.0 technologies, this power bank offers efficient charging and recharging capabilities. Please read this manual carefully to understand the product's features, operation, and safety guidelines.

2. What's in the Box

• BESTMARS 10000mAh PD Pink Power Bank x 1
• Charging Cable for iPhone x 1
• User Manual x 1

Note: Micro-USB cable and AC adapter are not included.

3. Product Overview

The BESTMARS Power Bank features a sleek, durable aluminum alloy casing and multiple ports for versatile charging. Its compact design makes it easy to carry.

3.1. Physical Features

The power bank includes a power button, LED indicators, and various input/output ports for broad compatibility.

Image 3.1: Top view of the power bank highlighting the USB-A output, USB-C (PD) input/output, and Lightning input ports, along with the power button and LED indicators.

Image 3.2: Detailed view of the power bank's ports, indicating Power Delivery PD 3.0 Input/Output (Type-C) and Lightning Input, alongside the Quick Charge QC 3.0 Output (USB-A).

3.2. LED Indicators

The power bank features LED indicator lights to show the remaining battery capacity:

• 1 LED: 0-25% capacity
• 2 LEDs: 26-50% capacity
• 3 LEDs: 51-75% capacity
• 4 LEDs: 76-100% capacity

4. Setup

4.1. Initial Charging of the Power Bank

Before first use, fully charge your BESTMARS Power Bank to ensure optimal performance and to reach its full potential capacity. You can recharge the power bank using either a USB-C cable or an iPhone charging cable.

1. Connect the appropriate charging cable (USB-C or iPhone cable) to the corresponding input port on the power bank.
2. Connect the other end of the cable to a compatible power source (e.g., wall adapter, computer USB port).
3. The LED indicators will illuminate to show the charging progress. All four LEDs will be solid when fully charged.

5. Operating Instructions

5.1. Charging Your Devices

The power bank supports fast charging via its USB-C (Power Delivery) and USB-A (Quick Charge 3.0) output ports.

1. Connect your device's charging cable to the appropriate output port on the power bank (USB-C for PD compatible devices, USB-A for QC 3.0 compatible devices).
2. Connect the other end of the cable to your device.
3. The power bank will automatically begin charging your device. The LED indicators will show the power bank's remaining charge.

Image 5.1: Illustrates the fast charging capability, capable of charging an iPhone 13 to 50% in approximately 30 minutes using Power Delivery.

Image 5.2: Demonstrates the power bank's high capacity, providing multiple charges for various smartphone models.

5.2. Simultaneous Charging

You can charge two devices simultaneously using the USB-C and USB-A output ports.

Image 5.3: Illustrates the ability to charge two devices concurrently using both the USB-A and USB-C output ports.

5.3. Checking Battery Level

Press the power button once to activate the LED indicators and check the remaining battery level of the power bank.

6. Maintenance

Proper maintenance ensures the longevity and performance of your power bank.

• Cleaning: Use a soft, dry cloth to clean the power bank. Avoid using harsh chemicals or abrasive materials.
• Storage: Store the power bank in a cool, dry place away from direct sunlight, extreme temperatures, and humidity.
• Battery Care: To maintain battery health, fully charge the power bank at least once every three months if not in regular use.
• Avoid Drops: Do not drop or subject the power bank to strong impacts.

7. Troubleshooting

If you encounter issues with your power bank, refer to the following common solutions:

8. Specifications

Detailed technical specifications for the BESTMARS Power Bank.

• Product Type: Grade A+ Lithium-ion Polymer Battery
• Housing: Premium Aluminum Alloy
• Capacity: 10000mAh
• Input/Output (Type-C): 5V/3A, 9V/2A, 12V/1.5A (PD 3.0)
• Input (iOS/Lightning): 5V/2.4A (MAX)
• Output (USB-A): 5V/3A, 9V/2A, 12V/1.5A (QC 3.0)
• Operating Temperature: 0-45℃
• Recharging Time: 4-6 hours (with compatible fast charger)
• Product Dimensions: 5.9 x 4.3 x 0.68 inches
• Item Weight: 9.3 ounces
• Model Number: BM-02TBK
• Special Features: Fast Charging, LED Indicator Lights, Slim Design
• Connector Type: Lightning, USB Type A & USB Type C

9. Safety Information

Please observe the following safety precautions to prevent damage to the product or injury to yourself.

• Do not expose the power bank to water, moisture, or extreme temperatures.
• Do not disassemble, modify, or attempt to repair the device.
• Keep out of reach of children.
• Use only certified and compatible charging cables and adapters.
• Avoid dropping or subjecting the power bank to heavy impacts.
• Do not use the power bank if it is damaged, swollen, or leaking.
• Dispose of the power bank responsibly according to local regulations.

Image 9.1: The power bank incorporates a 10-layer protection system for enhanced safety, including temperature control, short-circuit, over-voltage, and over-current protection.

10. Warranty and Support

BESTMARS provides a 24-month warranty for this product from the date of purchase. This warranty covers manufacturing defects and ensures reliable performance.

For any questions, technical support, or warranty claims, please contact our customer service team. We offer 24-hour friendly customer service to assist you.

Contact Information: Refer to the contact details provided on the product packaging or our official website.