Sony Dualshock 4 Wireless Controller User Manual

Introduction

The Sony Dualshock 4 Wireless Controller is designed for the PlayStation 4 system, offering an enhanced gaming experience. It features a multi-touch and clickable touch pad, refined dual analog sticks and trigger buttons for precise control, and integrated audio options including a built-in speaker and stereo headset jack.

This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Dualshock 4 Wireless Controller.

Setup

Initial Pairing

To pair your Dualshock 4 Wireless Controller with your PlayStation 4 system for the first time:

1. Connect the controller to your PlayStation 4 system using a USB cable.
2. Press the PlayStation button (PS button) located in the center of the controller.
3. The controller will power on and the light bar will glow, indicating a successful connection.
4. Once paired, you can disconnect the USB cable and use the controller wirelessly.

Charging the Controller

The Dualshock 4 Wireless Controller contains a built-in rechargeable battery. To charge:

• Connect the controller to your PlayStation 4 system using the supplied USB cable. The controller can be charged even when the system is in rest mode.
• Alternatively, you can use any standard charger with a USB cable to charge the controller.
• The light bar will slowly blink orange while charging and turn off when fully charged.

Figure 1: Rear view of the Dualshock 4 controller, highlighting the micro USB port for charging and the light bar.

Operating the Controller

Controller Layout and Functions

Figure 2: Front view of the Dualshock 4 Wireless Controller, displaying the dual analog sticks, directional pad, action buttons (triangle, circle, cross, square), PlayStation button, SHARE button, OPTIONS button, and the touch pad.

• Dual Analog Sticks: Provide precise 360-degree movement and camera control.
• Trigger Buttons (L2/R2): Offer improved sensitivity for actions like accelerating or firing.
• Touch Pad: A multi-touch and clickable surface on the face of the controller, enabling new gameplay interactions.
• SHARE Button: Allows instant sharing of gameplay moments with friends.
• OPTIONS Button: Combines the functions of the START and SELECT buttons from previous controllers, used for in-game menus and options.
• Built-in Speaker: Enhances immersion by playing sound effects directly from the controller.
• Stereo Headset Jack: Connect a headset for private audio and voice chat.
• Light Bar: Displays various colors to identify players, indicate health status, or provide in-game information.

Figure 3: Side view of the Dualshock 4 controller, illustrating the ergonomic design and the placement of the L1, L2, R1, and R2 shoulder and trigger buttons.

Maintenance

Cleaning

To maintain your controller's condition:

• Wipe the controller regularly with a soft, dry cloth.
• For stubborn dirt, slightly dampen the cloth with water. Avoid using harsh chemicals or abrasive cleaners.
• Do not allow liquids to enter the controller's openings.

Battery Care

• Avoid exposing the controller to extreme temperatures.
• Charge the controller regularly, even if not in frequent use, to maintain battery health.
• If storing for an extended period, charge the battery at least once every six months.

Storage

Store the controller in a cool, dry place away from direct sunlight and excessive dust.

Troubleshooting

If you encounter issues with your Dualshock 4 Wireless Controller, try the following solutions:

Connection Issues / Controller Not Responding

• Re-pair the controller: Connect the controller to the PS4 system with a USB cable and press the PS button. Ensure the USB cable is functioning correctly.
• Reset the controller: Locate the small reset button on the back of the controller, near the L2 shoulder button. Use a small, pointed object (like a straightened paperclip) to press and hold the button for 5 seconds. After resetting, reconnect the controller to the PS4 with a USB cable and press the PS button to re-pair.
• Check for system updates: Ensure your PlayStation 4 system software is up to date.

Charging Problems

• Verify USB cable: Try a different USB cable to rule out a faulty cable.
• Check USB port: Ensure the USB port on your PS4 or charging device is clean and functional.
• Charge while PS4 is on/in rest mode: Some users report better charging performance when connected directly to the PS4.

Button or Analog Stick Malfunction

• Reset the controller: As described above, a reset can sometimes resolve unresponsive buttons or stick drift.
• Clean around buttons/sticks: Dust or debris can sometimes interfere with button presses. Use compressed air or a cotton swab with a small amount of isopropyl alcohol (ensure controller is off and dry before use).

Specifications

Warranty and Support

For information regarding the product warranty, please refer to the warranty documentation included with your purchase or visit the official PlayStation support website. Support resources, including FAQs and contact information, are available on the manufacturer's website.

Official PlayStation Support: www.playstation.com/support/