Intel 3168NGW Dual Band Wireless-AC 3168 WiFi Card User Manual

1. Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of your Intel 3168NGW Dual Band Wireless-AC 3168 WiFi Card. Please read this manual thoroughly before installation and use to ensure proper functionality and to prevent damage.

The Intel 3168NGW is a compact M.2 2230 form factor card designed to provide high-speed 802.11ac Wi-Fi and Bluetooth 4.2 connectivity to compatible systems.

2. Safety Information

• Always disconnect power from your computer before installing or removing any internal components.
• Handle the card by its edges to avoid touching the gold connectors or sensitive components. Electrostatic discharge (ESD) can damage the card.
• Ensure proper grounding when working inside your computer.
• Keep the card away from moisture and extreme temperatures.
• This product is intended for installation by qualified personnel.

3. Package Contents

Verify that all items are present in your package:

• Intel 3168NGW Dual Band Wireless-AC 3168 WiFi Card
• (Antennas and mounting screw may be included depending on retailer/kit)

4. Setup and Installation

This section outlines the general steps for installing the Intel 3168NGW WiFi Card. Specific steps may vary depending on your computer's make and model.

4.1. Pre-Installation Checklist

• Compatible M.2 2230 slot (Key E) on your motherboard or laptop.
• Small Phillips head screwdriver.
• Anti-static wrist strap (recommended).
• Internet access (for driver download).

4.2. Installation Steps

1. Power Off and Disconnect: Shut down your computer completely and disconnect the power cord and any other peripherals.
2. Open Computer Case: Open your computer's case or access panel to expose the motherboard. Refer to your computer's manual for specific instructions.
3. Locate M.2 Slot: Identify an available M.2 2230 slot (often labeled "Key E" or "WiFi").
4. Insert WiFi Card: Carefully align the Intel 3168NGW card with the M.2 slot. Insert the card at a slight angle (approximately 30 degrees) and gently push it into the slot until it is fully seated.
5. Secure the Card: Once seated, push the card down towards the motherboard. Secure it with the small screw provided with your computer or the card (if included).
6. Attach Antennas (if applicable): If your system uses external antennas, carefully connect the antenna cables to the corresponding connectors on the WiFi card (Main and Aux). Ensure a secure connection.
7. Close Computer Case: Replace the computer's access panel or close the case.
8. Reconnect Power: Reconnect the power cord and other peripherals.
9. Power On: Turn on your computer.

Image 1: Intel 3168NGW Dual Band Wireless-AC 3168 WiFi Card. This image displays the Intel 3168NGW WiFi card, an M.2 2230 form factor component. The card features a green PCB with a white label detailing the model number (3168NGW), part numbers (G86C0007K310, 852511-001), and regulatory information. Two small gold antenna connectors are visible at one end, labeled "MAIN" and "AUX". The M.2 connector pins are visible at the opposite end.

5. Operating Instructions

5.1. Driver Installation

After physical installation, you will need to install the appropriate drivers for the WiFi and Bluetooth functionalities.

1. Initial Boot: Upon booting your computer, the operating system may automatically detect the new hardware and attempt to install generic drivers.
2. Download Latest Drivers: For optimal performance and stability, it is highly recommended to download the latest drivers directly from the official Intel support website. Search for "Intel Wireless-AC 3168 drivers" and "Intel Bluetooth 4.2 drivers".
3. Install Drivers: Run the downloaded driver installation packages and follow the on-screen prompts. You may need to restart your computer after installation.
4. Verify Installation: Open Device Manager (Windows) or System Information (macOS/Linux) to confirm that the Intel Wireless-AC 3168 and Bluetooth 4.2 devices are recognized and functioning correctly.

5.2. Connecting to a Wi-Fi Network

1. Ensure Wi-Fi is enabled in your operating system settings.
2. Click on the Wi-Fi icon in your system tray (Windows) or menu bar (macOS).
3. Select your desired Wi-Fi network from the list of available networks.
4. Enter the network password (if required) and click "Connect".

5.3. Pairing Bluetooth Devices

1. Ensure Bluetooth is enabled in your operating system settings.
2. Put your Bluetooth device into pairing mode (refer to the device's manual).
3. Go to your computer's Bluetooth settings and search for new devices.
4. Select your device from the list and follow any on-screen prompts to complete the pairing process.

6. Maintenance

• Driver Updates: Regularly check the Intel support website for updated drivers to ensure optimal performance and security.
• Physical Inspection: Periodically inspect the card and antenna connections for any signs of damage or loose connections.
• Cleaning: If necessary, gently clean any dust accumulation on the card using compressed air. Ensure the computer is powered off and disconnected before cleaning.

7. Troubleshooting

7.1. Wi-Fi or Bluetooth Not Detected

• Check Physical Connection: Ensure the card is properly seated in the M.2 slot and secured.
• Antenna Connections: Verify that antenna cables are securely attached to the card.
• Device Manager: Check Device Manager (Windows) for any yellow exclamation marks or unknown devices. Reinstall drivers if necessary.
• BIOS/UEFI Settings: Some motherboards may have an option to enable/disable M.2 slots or wireless functionality in the BIOS/UEFI settings. Ensure it is enabled.

7.2. Poor Wi-Fi Performance or Disconnections

• Driver Update: Ensure you have the latest drivers installed from Intel.
• Router Proximity: Move closer to your Wi-Fi router or access point.
• Interference: Other electronic devices (cordless phones, microwaves) can cause interference. Try changing your router's Wi-Fi channel.
• Antenna Placement: If using external antennas, ensure they are positioned for optimal signal reception.

7.3. Bluetooth Pairing Issues

• Device Compatibility: Ensure the Bluetooth device you are trying to pair is compatible with Bluetooth 4.2.
• Pairing Mode: Confirm the Bluetooth device is in pairing mode.
• Restart Bluetooth Service: Try disabling and re-enabling Bluetooth in your computer's settings.
• Remove Existing Pairings: If you've previously paired the device, remove it from your computer's Bluetooth list and try pairing again.

8. Specifications

9. Warranty and Support

For warranty information and technical support, please refer to the official Intel website or contact your point of purchase. Intel provides comprehensive support resources, including driver downloads, troubleshooting guides, and customer service contacts.

Intel Support Website: www.intel.com/support