VIVOTEK AW-GTS-287A L2 Plus Managed Switch

1. Introduction

The VIVOTEK AW-GTS-287A is a high-performance L2 Plus Managed Switch designed for demanding network environments. It features 20x Gigabit Ethernet SFP ports, 4x Combo Gigabit Ethernet ports, and 4x 1G/10G SFP+ uplink ports, providing flexible connectivity options for enterprise networks and service providers. This switch supports advanced L2 Plus and L3 features, including Static Route, to optimize network performance and management.

2. Package Contents

Verify that your package contains the following items:

• VIVOTEK AW-GTS-287A L2 Plus Managed Switch
• Power Cord (AC)
• Rack Mount Kit
• Documentation (Quick Installation Guide)
• Console Cable (RJ45 to DB9)

Note: The 'Comb' item listed in some specifications typically refers to a combination of accessories or a specific type of connector, often included with networking equipment.

3. Product Overview

Front view of the VIVOTEK AW-GTS-287A L2 Plus Managed Switch, showing the various SFP, Combo GE, and SFP+ ports, along with LED indicators.

The AW-GTS-287A is equipped with a robust set of features for advanced network management. It includes 20x GE SFP ports for fiber connectivity, 4x Combo GE ports (supporting either RJ45 or SFP), and 4x 1G/10G SFP+ ports for high-speed uplinks. The switch also features dual power supply units (100~240V AC and 24~72V DC) for enhanced reliability and redundant power options.

4. Setup

4.1. Physical Installation

1. Rack Mounting: Securely attach the provided rack mount brackets to the sides of the switch using the included screws. Mount the switch into a standard 19-inch equipment rack.
2. Desktop Placement: If not rack-mounting, ensure the switch is placed on a stable, flat surface with adequate ventilation around all sides.

4.2. Power Connection

The AW-GTS-287A supports dual power inputs for redundancy:

• AC Power: Connect the AC power cord to the AC power inlet on the rear panel of the switch and then to a grounded AC power outlet (100~240V AC).
• DC Power: Connect a 24~72V DC power source to the DC power terminal block on the rear panel, ensuring correct polarity.

The switch will power on automatically once connected to a power source.

4.3. Network Connections

• SFP Ports: Insert compatible Gigabit SFP transceivers into the 20x GE SFP ports for fiber optic connections.
• Combo GE Ports: Use either RJ45 Ethernet cables for copper connections or SFP transceivers for fiber connections in the 4x Combo GE ports. Note that only one interface (RJ45 or SFP) can be active per combo port at a time.
• SFP+ Uplink Ports: Insert compatible 1G or 10G SFP+ transceivers into the 4x SFP+ ports for high-speed uplink connections to core switches or servers.
• Console Port: Connect a console cable (RJ45 to DB9) from the switch's console port to a computer for command-line interface (CLI) access and initial configuration.

5. Operating Instructions

The VIVOTEK AW-GTS-287A is a managed switch, configurable via a web-based graphical user interface (GUI) or a command-line interface (CLI) through the console port or Telnet/SSH.

5.1. Initial Configuration

1. Accessing the CLI: Connect via the console port. Use a terminal emulator (e.g., PuTTY, Tera Term) with settings: 115200 bps, 8 data bits, no parity, 1 stop bit, no flow control.
2. Accessing the Web GUI: By default, the switch may have a pre-assigned IP address (refer to the Quick Installation Guide for specifics). Configure your computer's IP address to be in the same subnet, then open a web browser and enter the switch's IP address.

5.2. Key Features and Management Functions

• L2 Plus Features: Supports Q-in-Q VLAN, Multiple Spanning Tree Protocol (MSTP), Layer 2/4 QoS, bandwidth control, IGMP/MLD snooping, GARP VLAN Registration Protocol (GVRP), and sFlow for advanced traffic management and network segmentation.
• L3 Features: Includes Static Route functionality, enabling efficient routing between different IP subnets without requiring a dedicated router for simple routing needs.
• Dynamic Port Link Aggregation: Combine multiple physical ports into a single logical link to increase bandwidth and provide link redundancy. The switch supports up to 14 trunk groups, with up to 16 ports in each group.
• Security: Implement port security, access control lists (ACLs), and authentication mechanisms to protect your network.
• Monitoring: Utilize SNMP, RMON, and port mirroring for network monitoring and diagnostics.

6. Maintenance

6.1. General Care

• Keep the switch in a clean, dust-free environment.
• Ensure proper ventilation to prevent overheating. Do not block ventilation openings.
• Clean the exterior with a soft, dry cloth. Do not use liquid or aerosol cleaners.

6.2. Firmware Updates

Periodically check the VIVOTEK official website for firmware updates. Firmware updates can provide new features, performance improvements, and security patches. Follow the instructions provided with the firmware update package carefully.

6.3. Configuration Backup

Regularly back up the switch's configuration settings to an external device. This allows for quick restoration of settings in case of a device failure or misconfiguration.

7. Troubleshooting

7.1. No Power

• Verify that the power cord(s) are securely connected to both the switch and the power outlet.
• Check the power source for functionality.
• Ensure the power supply units are functioning correctly (check LED indicators if available).

7.2. No Network Connectivity

• Check the link/activity LEDs on the connected ports. If off, verify cable connections and transceiver functionality.
• Ensure connected devices are powered on and configured correctly.
• Verify VLAN configurations and IP settings on the switch and connected devices.
• Check for any port-specific configurations (e.g., port shutdown, speed/duplex mismatch).

7.3. Unable to Access Web GUI/CLI

• Confirm the switch's IP address and ensure your management station is in the same subnet.
• Check firewall settings on your management station.
• If using CLI via console, verify console cable connection and terminal emulator settings.
• Try resetting the switch to factory defaults (refer to the Quick Installation Guide for the specific procedure, which usually involves a reset button).

8. Specifications

9. Warranty Information

The VIVOTEK AW-GTS-287A L2 Plus Managed Switch is sold with No Warranty as per the provided product specifications. Please consult your reseller or distributor for any specific return or service policies they may offer.

10. Support

For technical assistance, product inquiries, or further information, please contact your authorized VIVOTEK reseller or visit the official VIVOTEK website for support resources, FAQs, and contact details.