1. Product Overview
The Kwikset SmartCode 955 Pembroke Electronic Lever provides convenient keyless entry and robust security features for light commercial and residential applications. This manual details the installation, operation, and maintenance of your electronic lever.
Key Features
- Keyless Entry: Secure and simple access without physical keys.
- Extended Battery Life: Approximately 3 years of battery life with a 9V battery (included).
- High Traffic Durability: Tested for 500,000 cycles for reliable performance.
- Customizable User Codes: Up to 30 user codes, 1 one-time code, and 1 programming code.
- Multiple Lock Modes: Auto-Lock, Passage, and Disable Turnpiece modes.
- Advanced Security: Grade 2 BHMA Certified for security, durability, and finish.
- Intrusion Alert: Keypad disables for 1 minute after 3 incorrect code entries.
- Low Light Entry: Bright LED lights illuminate the keypad for night use.

Figure 1: Front view of the Kwikset SmartCode 955 Pembroke Electronic Lever.

Figure 2: Front (left) and back (right) views of the Kwikset SmartCode 955 Electronic Lever.
2. Package Contents
Verify that all components are present before beginning installation. The package typically includes:
- Exterior Keypad Assembly
- Interior Lever Assembly
- Latch Mechanism
- Strike Plate
- Mounting Hardware (screws, bolts)
- 9V Battery
- Keys
- Installation Guide / User Manual

Figure 3: All components included in the Kwikset SmartCode 955 Pembroke Electronic Lever package.
3. Installation
Installation of the Kwikset SmartCode 955 Pembroke Electronic Lever is designed to be straightforward. For detailed, step-by-step instructions, please refer to the dedicated installation guide included in your product packaging. Ensure your door is properly prepared with standard bore holes for a seamless fit.

Figure 4: Kwikset SmartCode 955 Pembroke Electronic Lever installed on a door.
4. Operation
Keyless Entry
To unlock the door using the keypad, enter your valid user code. The lever will then be operable to open the door.
User Code Management
The lock supports up to 30 unique user codes, one temporary one-time user code, and one programming code. Refer to your installation guide for instructions on how to add, modify, or delete these codes.
Lock Modes
The SmartCode 955 offers three operational modes:
- Auto-Lock Mode: The lever automatically locks after a set period following entry.
- Passage Mode: The lever remains unlocked for continuous access. This mode can be activated or deactivated using the turnpiece.
- Disable Turnpiece: This setting keeps the lever in Auto-Lock mode, preventing manual override to Passage mode. This is useful for specific commercial applications.
Low Light Entry
The keypad features bright LED lights for visibility in low-light conditions. Simply tap the keypad to activate the illumination before entering your code.
5. Maintenance
Battery Replacement
The electronic lever operates on one 9V battery, which is included and typically lasts for approximately 3 years. When the battery level is low, the lock will provide an indicator. To replace the battery, remove the interior cover and insert a new 9V alkaline battery, ensuring correct polarity.
6. Troubleshooting
Intrusion Alert
If three consecutive incorrect user codes are entered, the lock will sound an alarm and disable the keypad for one minute. This security feature prevents unauthorized access attempts. Wait for the minute to pass before attempting to enter a valid code again.
General Issues
- If the lock is unresponsive, check the battery level and replace if necessary.
- Ensure all codes are entered correctly and slowly.
- Verify that the lock is properly aligned and installed according to the installation guide.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | 99550-001 |
| Material | Metal, Stainless Steel |
| Color | Satin Chrome |
| Product Dimensions | 10.3"L x 8.5"W |
| Item Weight | 4.5 Pounds |
| Lock Type | Keypad Lock |
| Power Source | 1 x 9V Battery (included) |
| Battery Life | Approximately 3 years |
| Durability | Tested to 500,000 cycles |
| Security Certification | Grade 2 BHMA Certified |
| UPC | 883351716390 |
8. Warranty Information
The Kwikset SmartCode 955 Pembroke Electronic Lever comes with a 3-year electronics warranty. Additionally, it includes a lifetime mechanical and finish warranty. For specific terms and conditions, please refer to the warranty documentation provided with your product or visit the official Kwikset website.
9. Support
For further assistance, technical support, or to inquire about replacement parts, please contact Kwikset customer service. Contact information can typically be found on the Kwikset official website or in the documentation included with your product.