Introduction
This user manual provides detailed instructions for the installation, operation, and maintenance of your NEWCARE 4x2 HDMI Matrix Back-up Controller. Please read this manual thoroughly before using the product to ensure proper functionality and to prevent damage.
The NEWCARE 4x2 HDMI Matrix Back-up Controller is designed to provide seamless switching and distribution of HDMI signals from up to four input sources to two independent HDMI displays. It supports various resolutions and is ideal for home theater, conference rooms, and educational environments.
Safety Information
- Do not expose this unit to water, moisture, or excessive humidity.
- Ensure proper ventilation around the device to prevent overheating.
- Use only the power adapter supplied with the unit.
- Do not attempt to repair or modify the unit yourself. Refer all servicing to qualified personnel.
- Keep the device away from sources of heat, direct sunlight, and strong magnetic fields.
- Clean the unit with a soft, dry cloth. Do not use liquid or aerosol cleaners.
Package Contents
Please check the package contents carefully. If any items are missing or damaged, contact your retailer immediately.
- 1 x NEWCARE 4x2 HDMI Matrix Back-up Controller
- 1 x IR Remote Control (as shown in product images)
- 1 x 5V DC Power Adapter
- 1 x User Manual (this document)
Product Overview
The NEWCARE 4x2 HDMI Matrix Back-up Controller is a compact device designed for efficient HDMI signal management. Below are images illustrating the remote control, which is the primary interface for this back-up controller.

Figure 1: Front view of the NEWCARE 4x2 HDMI Matrix remote control. This image shows the layout of the buttons for selecting inputs for Output 1 and Output 2. There are four input buttons (IN1, IN2, IN3, IN4) for each output, clearly labeled.

Figure 2: Angled view of the NEWCARE 4x2 HDMI Matrix remote control. This perspective highlights the ergonomic design of the remote, showing the slight curvature and button placement from a side angle.

Figure 3: Another angled view of the NEWCARE 4x2 HDMI Matrix remote control. This image provides a different side angle, further illustrating the physical dimensions and button accessibility.
Remote Control Functions:
- Output 1 (OUT1) Buttons: Selects the input source (IN1, IN2, IN3, IN4) for the first HDMI output.
- Output 2 (OUT2) Buttons: Selects the input source (IN1, IN2, IN3, IN4) for the second HDMI output.
- The remote control allows for independent switching of inputs for each output.
Setup
- Power Off Devices: Ensure all HDMI source devices (e.g., Blu-ray player, game console) and display devices (e.g., TV, projector) are powered off before making connections.
- Connect HDMI Sources: Connect your HDMI source devices to the HDMI IN ports (IN1, IN2, IN3, IN4) on the NEWCARE 4x2 HDMI Matrix.
- Connect HDMI Displays: Connect your HDMI display devices to the HDMI OUT ports (OUT1, OUT2) on the NEWCARE 4x2 HDMI Matrix.
- Connect Power Adapter: Plug the 5V DC power adapter into the DC 5V port on the matrix and then into a power outlet.
- Power On Devices: Power on the NEWCARE 4x2 HDMI Matrix, followed by your HDMI display devices, and then your HDMI source devices.
Note: It is recommended to use high-quality HDMI cables for optimal performance, especially for 4K resolutions.
Operating Instructions
The NEWCARE 4x2 HDMI Matrix Back-up Controller is primarily operated using the included IR remote control.
- Selecting Input for Output 1: To switch the input source for the display connected to Output 1, press the corresponding IN1, IN2, IN3, or IN4 button under the "Output 1" section on the remote control.
- Selecting Input for Output 2: To switch the input source for the display connected to Output 2, press the corresponding IN1, IN2, IN3, or IN4 button under the "Output 2" section on the remote control.
- Each output can display a different input source simultaneously, or both outputs can display the same input source.
Ensure the remote control is pointed towards the IR receiver on the HDMI matrix unit for proper signal transmission.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the surface of the unit. Do not use abrasive cleaners, solvents, or strong detergents, as they may damage the finish.
- Storage: If the unit is not in use for an extended period, disconnect it from the power outlet and store it in a cool, dry place.
- Ventilation: Ensure that the ventilation openings on the unit are not blocked to prevent overheating.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No video output on display. |
|
|
| Poor video quality or flickering. |
|
|
| Remote control not working. |
|
|
Specifications
| Feature | Detail |
|---|---|
| Model | B07RW2B1RK |
| Inputs | 4 x HDMI |
| Outputs | 2 x HDMI |
| Supported Resolutions | Up to 4K (specific resolutions may vary based on connected devices) |
| Control Method | IR Remote Control |
| Power Supply | DC 5V (via included adapter) |
| Package Dimensions | 7 x 6.3 x 0.8 inches |
| Item Weight | 3.2 ounces |
| Manufacturer | NEWCARE |
Warranty and Support
NEWCARE products are designed and manufactured to the highest quality standards. This product comes with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included with your purchase or visit the official NEWCARE website.
If you encounter any issues or have questions regarding your NEWCARE 4x2 HDMI Matrix Back-up Controller, please contact NEWCARE customer support. You can usually find contact information on the product packaging, the official website, or through your retailer.
Please have your product model number (B07RW2B1RK) and purchase details ready when contacting support.