Introduction
This manual provides comprehensive instructions for the Bosch Marquardt Comfort Human-Machine Interface (HMI) unit, designed for BMW X2City motorcycles. It covers product features, setup, operation, maintenance, and troubleshooting to ensure optimal performance and user experience.
Product Overview
The Marquardt Comfort HMI unit is a sophisticated control interface for your BMW X2City motorcycle. It features an adaptive display and automatic lighting, providing essential information at a glance.
Key Features:
- Adaptive screen illumination and automatic lighting (ambient light sensor).
- Displays assistance level, charge status, speed, and other vital data.
- Smartphone application compatibility.
- Service updates via micro USB interface.
- Dot matrix display with standard HIGO 6-pin connector and CAN interface.

Figure 1: Bosch Marquardt Comfort HMI Unit. This image shows the black control unit with a digital display on the left, showing "0 km/h" and battery/light indicators. To the right are several control buttons, including a power button and directional arrows, all with red markings.
Setup and Installation
The Marquardt Comfort HMI unit is designed for integration with BMW X2City motorcycles. Installation should ideally be performed by a qualified technician.
Connection:
- Ensure the motorcycle's power is off before connecting the HMI unit.
- Connect the HIGO 6-pin standard connector to the corresponding port on your BMW X2City.
- Ensure the CAN interface is properly connected for data communication.
- Secure the unit to the handlebar using the integrated clamp and screw, as shown in Figure 1.
Initial Power-On:
- After installation, turn on the motorcycle's power.
- Press the power button on the HMI unit (indicated by a red power symbol) to activate the display.
- The adaptive screen illumination will adjust based on ambient light conditions.
Operating Instructions
Display Information:
- Speed: Displays current speed in km/h.
- Assistance Level: Indicates the current level of motor assistance.
- Charge Status: Shows the remaining battery charge.
- Lighting Indicator: Shows if the automatic lighting is active or if lights are on.
Controls:
- Power Button: Press to turn the unit on or off.
- Directional Buttons (Arrows): Navigate through menus or adjust settings such as assistance level.
- Mode Button: (If present, infer from image) Switch between different display modes or functions.
Smartphone Application Compatibility:
The HMI unit is compatible with a dedicated smartphone application. Refer to the BMW X2City motorcycle's user manual or the Bosch website for details on downloading and connecting the application. The app allows for extended functionality and data viewing.
Maintenance
Cleaning:
- Wipe the display and unit casing with a soft, damp cloth.
- Do not use abrasive cleaners or solvents, as they may damage the screen or casing.
Software Updates:
Service updates can be performed via the micro USB interface. Connect the unit to a computer with the necessary software (available from Bosch or BMW) to check for and install updates. Regular updates ensure optimal performance and access to new features.
Troubleshooting
Common Issues and Solutions:
- Unit does not power on:
- Ensure the motorcycle's power is on.
- Check the HIGO 6-pin connector for secure connection.
- Verify the motorcycle's battery charge.
- Display is blank or unreadable:
- The adaptive lighting sensor may be adjusting. Move to a different light condition.
- Ensure the unit is powered on.
- Incorrect speed or data display:
- Check the CAN interface connection.
- Ensure the unit's software is up to date.
- Smartphone app not connecting:
- Ensure Bluetooth is enabled on both the HMI unit (if applicable) and your smartphone.
- Verify the app is the correct version and updated.
For persistent issues, contact Bosch customer support or an authorized service center.
Specifications
| Feature | Detail |
|---|---|
| Product Type | Human-Machine Interface (HMI) Control Unit |
| Brand | Bosch |
| Model | Marquardt Comfort HMI Unit |
| Compatibility | BMW X2City Motorcycles |
| Display Type | Dot Matrix Display with Adaptive Illumination |
| Connectivity | HIGO 6-pin Standard Connector, CAN Interface, Micro USB (for updates) |
| Dimensions (L x W x H) | 72.8 x 50.2 x 44.6 mm |
| Color | Black |
| ASIN | B07RVBX2C7 |
Warranty and Support
For information regarding warranty coverage, terms, and conditions, please refer to the documentation provided with your BMW X2City motorcycle or visit the official Bosch website.
For technical support, service, or spare parts, please contact Bosch customer service or an authorized Bosch service partner.
Bosch Official Website: www.bosch.com
Bosch Store on Amazon: Visit Bosch Store





