Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your HP LaserJet Enterprise MFP M528dn Monochrome All-in-One Printer. Designed for business environments, this device offers secure printing, efficient workflow, and high-speed monochrome printing, copying, scanning, and faxing capabilities.
The HP LaserJet Enterprise MFP M528dn is equipped with an 8-inch color touchscreen control panel, built-in Ethernet, and 2-sided printing and scanning functionality to enhance productivity.
Product Overview
Figure 1: Front view of the HP LaserJet Enterprise MFP M528dn printer, showing the touchscreen control panel and paper output tray.
Figure 2: Diagram highlighting key features of the HP LaserJet Enterprise MFP M528dn, including the 100-sheet ADF, 8.0-inch pivoting color touchscreen, easy access USB port, Auto-On/Auto-Off, optional dual-band Wi-Fi with Bluetooth low-energy, pull-out keyboard, Hi-Speed Device USB 2.0, and 550-sheet input tray.
Figure 3: Rear view of the HP LaserJet Enterprise MFP M528dn printer, showing the Ethernet port, USB port for job storage, and USB 2.0 port for PC connection.
Setup
Unpacking and Initial Placement
Carefully remove the printer from its packaging. Ensure all packing materials and protective tapes are removed. Place the printer on a stable, level surface with adequate ventilation. Ensure easy access to power outlets and network connections.
Connecting the Printer
- Power Connection: Connect the power cord to the printer and then to a grounded electrical outlet.
- Network Connection (Ethernet): For wired network connectivity, connect an Ethernet cable from your network router or switch to the Ethernet port on the back of the printer.
- USB Connection (Optional): For direct connection to a PC, use a USB 2.0 cable to connect the printer to your computer.
Loading Paper
The printer features a 550-sheet input tray. Pull out the paper tray located at the bottom front of the printer. Adjust the paper guides to fit the paper size, then load the paper stack. Ensure the paper is not overfilled and the guides are snug against the paper.
Video 1: A brief demonstration of loading paper into the printer's main tray. The video shows the tray being pulled out, paper being inserted, and the tray being pushed back in.
Installing Toner Cartridge
Open the front access door to the toner cartridge compartment. Remove the new HP 89a/89x toner cartridge from its packaging and gently shake it to distribute the toner. Insert the cartridge into the printer until it clicks into place. Close the access door.
Important: This printer is designed to work only with cartridges containing original HP chips or circuitry. Non-HP chips or circuitry may prevent the cartridge from functioning.
Operating the Printer
The HP LaserJet Enterprise MFP M528dn features an 8-inch color touchscreen for easy navigation and control of all functions.
Video 2: A demonstration of the printer's touchscreen interface, showing options for Secure Print, Epic Scanning, Epic Consents, Copy, Scan, Print, and Fax. The video highlights the ease of use for various functions.
Printing Documents
- Ensure the printer is connected to your network or computer and powered on.
- From your computer, open the document you wish to print.
- Select Print from the application's menu.
- Choose the HP LaserJet Enterprise MFP M528dn from the list of available printers.
- Adjust print settings as needed (e.g., number of copies, 2-sided printing, paper size).
- Click Print.
Copying Documents
- Place your document face-down on the scanner glass or face-up in the Automatic Document Feeder (ADF).
- On the printer's touchscreen, select the Copy function.
- Adjust settings such as number of copies, lightness/darkness, and 2-sided copying.
- Press the Start Copy button on the touchscreen.
Scanning Documents
- Place your document on the scanner glass or in the ADF.
- On the printer's touchscreen, select the Scan function.
- Choose your desired scan destination (e.g., email, network folder, USB drive).
- Adjust scan settings such as resolution, file type, and color mode.
- Press the Start Scan button.
Faxing Documents
- Place your document on the scanner glass or in the ADF.
- On the printer's touchscreen, select the Fax function.
- Enter the recipient's fax number.
- Adjust any necessary fax settings.
- Press the Start Fax button.
Maintenance
Replacing Toner Cartridges
When the printer indicates a low toner level, order a replacement HP 89a/89x or 89Y (extra high-yield) toner cartridge. To replace, open the front access door, remove the old cartridge, and insert the new one as described in the Setup section.
Cleaning the Printer
- Exterior: Wipe the exterior surfaces with a soft, damp, lint-free cloth.
- Scanner Glass: Use a soft, lint-free cloth lightly moistened with glass cleaner to clean the scanner glass. Avoid spraying cleaner directly onto the glass.
- ADF Rollers: Refer to the printer's internal menus for instructions on cleaning the Automatic Document Feeder rollers if paper jams occur frequently.
Troubleshooting
Common Issues and Solutions
- Printer Not Responding:
- Check power connections.
- Verify network cable connection or Wi-Fi status.
- Restart the printer and your computer.
- Paper Jams:
- Follow the instructions on the printer's control panel to locate and clear the jam.
- Ensure paper is loaded correctly and not creased or damaged.
- Poor Print Quality:
- Check toner cartridge level and replace if low.
- Ensure you are using genuine HP toner cartridges.
- Clean the printer's internal components as per maintenance guidelines.
For more detailed troubleshooting, refer to the HP support website or contact customer service.
Specifications
| Feature | Detail |
|---|---|
| Model Name | LaserJet Enterprise M528dn |
| Printer Output | Monochrome |
| Printing Technology | Laser |
| Max Print Speed Monochrome | 45 ppm |
| Max Copy Speed (Black & White) | 45 ppm |
| Max Print Resolution | 1200 x 1200 Dots Per Inch |
| Max Copy Resolution Black-White | 1200 x 1200 dpi |
| Scanner Type | Flatbed |
| Dual-sided printing | Yes (Automatic) |
| Max Input Sheet Capacity | 550 |
| Number of Trays | 2 |
| Maximum Media Size | 8.5 x 14 inch |
| Supported Media Sizes | A4, A5, A6, B5, B6, 3 x 5, 4 x 6, 5 x 7, 5 x 8, 8.5 x 13, 8.5 x 14 |
| Connectivity Technology | Ethernet |
| Total Ethernet Ports | 1 |
| Total USB Ports | 3 (USB 2.0) |
| Memory Storage Capacity | 1.25 GB |
| Item Weight | 47.6 Pounds |
| Included Components | HP LaserJet Enterprise MFP M528dn Printer; Regulatory flyer; Unpack flyer; Installation Guide; Power cord; Warranty Cards; Support flyers/phone number list; Control Panel. |
Warranty and Support
Warranty Information
The HP LaserJet Enterprise MFP M528dn comes with a Limited Warranty. For specific terms and conditions, please refer to the Warranty Cards included in the product packaging or visit the official HP support website.
Customer Support
For technical assistance, troubleshooting, or service inquiries, please contact HP Customer Support. Support contact information can be found on the support flyers included with your printer or on the HP website.
Legal Disclaimer: This printer uses dynamic security, which may be updated periodically by firmware updates. The printer is intended to be used solely with cartridges using an original HP chip. Cartridges using a non-HP chip may not function or may cease to function. More information is available at www.hp.com/learn/ds.