Introduction
The JBL Tune 500 wired on-ear headphones are designed to deliver powerful JBL Pure Bass Sound for an immersive audio experience. Featuring 32mm JBL drivers, a convenient one-button remote with an integrated microphone, and a tangle-free flat cable, these headphones are built for everyday use. Their lightweight and foldable design ensures portability and comfort for extended listening sessions. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to help you get the most out of your JBL Tune 500 headphones.

Figure 1: Front view of the JBL Tune 500 headphones.
Setup
Connecting Your Headphones
The JBL Tune 500 headphones are wired and connect via a standard 3.5mm audio jack. No charging or pairing is required.
- Identify the Audio Port: Locate the 3.5mm audio jack on your audio source device (e.g., smartphone, tablet, laptop, MP3 player).
- Insert the Connector: Firmly insert the 3.5mm audio connector from the JBL Tune 500 headphones into the audio port of your device.
- Adjust Volume: Once connected, adjust the volume on your audio source device to a comfortable listening level.
Note: If your device does not have a 3.5mm audio jack, an adapter (e.g., USB-C to 3.5mm or Lightning to 3.5mm) may be required and is sold separately.
Operating Instructions
Using the 1-Button Remote/Microphone
The JBL Tune 500 headphones feature a convenient in-line 1-button remote and microphone for easy control of music playback and calls.
- Play/Pause Music: Press the button once to play or pause the current track.
- Skip Track Forward: Press the button twice quickly to skip to the next track.
- Skip Track Backward: Press the button three times quickly to go back to the previous track.
- Answer/End Call: Press the button once to answer an incoming call or end an active call.
- Decline Call: Press and hold the button for approximately 2 seconds to decline an incoming call.
- Activate Voice Assistant: Press and hold the button for approximately 3 seconds to activate your device's voice assistant (Siri or Google Now).

Figure 2: The 1-button remote and microphone for controlling audio and calls.
Foldable Design for Portability
The JBL Tune 500 headphones are designed to be lightweight and foldable, making them easy to carry and store when not in use.
- Folding: Gently fold the earcups inwards towards the headband until they are compact.
- Storage: Store the folded headphones in a bag or case to protect them during transport.

Figure 3: The headphones folded for easy portability.
Maintenance
General Care and Cleaning
To ensure the longevity and optimal performance of your JBL Tune 500 headphones, follow these maintenance guidelines:
- Cleaning Ear Cushions: Gently wipe the ear cushions with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials.
- Cleaning Headband: Wipe the headband with a soft, dry cloth.
- Cable Care: The flat cable is designed to be tangle-free. To maintain its condition, avoid excessive bending or pulling. When storing, coil the cable loosely.
- Storage: Store headphones in a cool, dry place away from direct sunlight and extreme temperatures.
- Avoid Moisture: Do not expose the headphones to water or excessive moisture.
Troubleshooting
If you encounter issues with your JBL Tune 500 headphones, refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| No sound or low volume | Incorrect connection, low volume on source, faulty audio port. | Ensure the 3.5mm jack is fully inserted. Increase volume on your device. Test with another audio source or device to rule out a faulty port. |
| Sound only from one earcup | Partial connection, damaged cable, or internal wiring issue. | Ensure the 3.5mm jack is fully and securely inserted. Rotate the jack slightly in the port. Check the cable for visible damage. If the issue persists, the cable or internal wiring may be damaged, and the headphones may require replacement. |
| Microphone not working | Microphone muted on device, incompatible device, or faulty microphone. | Check your device's audio settings to ensure the microphone is not muted or disabled. Ensure your device supports in-line microphone functionality. Test with another device. |
| Voice assistant not activating | Incorrect button press, device settings, or incompatible device. | Ensure you are pressing and holding the button for approximately 3 seconds. Verify that your device's voice assistant is enabled and configured correctly. |
Specifications
Detailed technical specifications for the JBL Tune 500 headphones:
| Feature | Specification |
|---|---|
| Model Name | JBL TUNE 500 - Black |
| Connectivity Technology | Wired |
| Headphones Jack | 3.5 mm Jack |
| Audio Driver Size | 32 Millimeters |
| Audio Driver Type | Dynamic Driver |
| Frequency Response | 20 Hz - 20 kHz |
| Impedance | 32 Ohm |
| Ear Placement | On Ear |
| Form Factor | On Ear |
| Control Type | Remote, Siri |
| Cable Feature | Tangle Free |
| Item Weight | 5.3 ounces (0.33 Pounds) |
| Product Dimensions | 8.07 x 1.89 x 8.78 inches |
| Material | Faux Leather (ear cushions), Nylon or similar synthetic fabric (carrying case) |
| Included Components | Cable |
| Country of Origin | China |
Official Product Video
Video 1: Product Summary Video. This video provides a concise overview of the JBL Tune 500 headphones, highlighting key features and design elements.
Warranty and Support
For detailed warranty information and customer support, please refer to the official JBL website or the user manual provided with your product. A digital version of the user manual is available for download:
For further assistance, contact JBL customer service through their official channels.





