CyberPower OL1000RTXL2UN Smart App Online UPS: User Manual

1. Introduction and Product Overview

The CyberPower OL1000RTXL2UN is a Smart App Online Uninterruptible Power Supply (UPS) designed to provide consistent, clean power for mission-critical equipment. This rack/tower convertible UPS features double-conversion topology, ensuring zero transfer time to battery power. It delivers pure sine wave output, essential for sensitive electronics, and includes an integrated network card for remote management.

Key features include:

• 1000VA/900W capacity for robust power backup.
• Double-conversion topology for consistent, clean power with zero transfer time.
• Pure sine wave output for sensitive equipment.
• Eight NEMA 5-15R outlets for battery backup and surge protection.
• Extended Battery Module (EBM) option for expanded runtime.
• Fast Charge Technology for quicker battery restoration.
• Smart Battery Management for extended battery life.
• Energy-saving GreenPower UPS™ ECO Mode.
• Generator compatibility.
• Pre-installed RMCARD205 for remote monitoring and management.
• Extendable multifunction LCD panel.

2. Product Visuals

Figure 1: Rear panel of the OL1000RTXL2UN UPS, highlighting the NEMA 5-15R outlets, EPO port, USB, RS232, and the pre-installed RMCARD205 network card.

Figure 2: The OL1000RTXL2UN UPS unit with an overview of its main features, including the 8 NEMA 5-15R outlets, EBM support, RMCARD205, and multifunction LCD panel.

Figure 3: Front view of the OL1000RTXL2UN UPS with its physical dimensions (17.00 inches width, 16.90 inches depth, 3.50 inches height) indicated.

Figure 4: Multiple CyberPower UPS units, including the OL1000RTXL2UN, installed within a server rack, demonstrating its rack-mount capability.

Figure 5: A closer view of CyberPower UPS units in a server rack, showing network cabling connected to the integrated RMCARD205 for remote management.

3. Official Product Videos

4. Setup and Installation

The OL1000RTXL2UN UPS can be installed in either a rack-mount or tower configuration. Ensure adequate ventilation around the unit, especially for the cooling fans located at the rear.

4.1 Physical Placement

• Rack-Mount: Install the UPS into a standard 19-inch server rack using the provided mounting hardware. Ensure the rack can support the unit's weight (39.6 pounds).
• Tower: Use the included tower stand to position the UPS vertically on a stable, flat surface.

4.2 Electrical Connections

• Connect the UPS to a properly grounded NEMA 5-15P input power source using the integrated 10-foot cord.
• Plug your critical equipment into the eight NEMA 5-15R outlets on the rear panel. Distribute the load evenly across the outlets.
• The UPS offers selectable output voltages: 100, 110, 115, 120, 125V at 50/60 Hz. Configure this via the LCD panel or management software as needed.

4.3 Network and Communication

• The pre-installed RMCARD205 network card allows for remote monitoring and management. Connect an Ethernet cable to the 'IN' port on the RMCARD205.
• For direct communication, use the USB or RS232 ports to connect to a computer.
• The Emergency Power Off (EPO) port can be connected to an external switch for immediate shutdown in emergencies.

5. Operation

The OL1000RTXL2UN operates as an online double-conversion UPS, providing continuous, regulated power to connected devices.

5.1 Double-Conversion Topology

This UPS continuously converts incoming AC power to DC, then back to AC. This process isolates connected equipment from utility power fluctuations, delivering a stable and clean sine wave output with zero transfer time during power events.

5.2 Sine Wave Output

The pure sine wave output ensures compatibility with all types of equipment, especially sensitive electronics that may not function correctly with simulated sine wave power.

5.3 Generator Compatibility

The UPS is designed to work seamlessly with generators, ensuring that connected equipment receives stable power even when operating from a generator source.

5.4 Smart Battery Management

The Smart Battery Management system employs a three-cycle charging process (Charge, Float, Rest) that reduces heat and extends the overall lifespan of the UPS batteries.

5.5 GreenPower UPS™ ECO Mode

Activate the GreenPower UPS™ ECO Mode to improve UPS efficiency up to 97%, reducing energy consumption and operating costs.

5.6 Remote Monitoring and Management (RMCARD205)

The pre-installed RMCARD205 network card enables remote monitoring and control of the UPS via a standard web browser, Command Line Interface (CLI), or Network Management System (NMS). This allows for real-time status updates, event notifications, and scheduled shutdowns/reboots.

5.7 PowerPanel Business Edition Software

Utilize the FREE PowerPanel Business Edition Management Software (available for download) to monitor and control the UPS, receive event notifications, and manage scheduled shutdowns and reboots for connected systems.

6. Maintenance

Regular maintenance ensures the longevity and optimal performance of your CyberPower UPS.

6.1 Hot-Swappable Batteries

The OL1000RTXL2UN features hot-swappable batteries, allowing for battery replacement without shutting down connected equipment, thus eliminating downtime during maintenance.

6.2 Fast Charge Technology

This technology allows the UPS batteries to return to full capacity faster, typically within 4 hours for systems with Extended Battery Modules (EBMs), ensuring quick recovery after a power event.

6.3 Routine Cleaning

Periodically inspect and clean the air filters and inflow screens to prevent dust buildup, which can impede airflow and affect cooling efficiency. Refer to the full manual for detailed cleaning instructions.

7. Troubleshooting

If you encounter issues with your UPS, consult the following general troubleshooting advice. For detailed diagnostics and solutions, refer to the comprehensive user manual available on the CyberPower website.

• No Power/Unit Not Turning On: Ensure the UPS is properly connected to a live AC outlet. Check the input circuit breaker.
• Battery Not Charging: Verify the AC input is stable. Check the battery connections. Allow sufficient time for Fast Charge Technology to operate.
• Frequent Switching to Battery Mode: This may indicate unstable utility power. Check the utility power quality or adjust UPS sensitivity settings if applicable.
• Excessive Fan Noise: The unit's cooling fan operates continuously. High fan noise can be normal, especially under load or in warmer environments. Ensure proper ventilation and clear any obstructions around the fan vents.
• LCD Panel Issues: If the LCD panel is unresponsive or displaying errors, try restarting the UPS. If the issue persists, contact technical support.

8. Technical Specifications

9. Warranty and Support

The CyberPower OL1000RTXL2UN comes with a comprehensive warranty and support package:

• Three-Year Warranty: This warranty covers the UPS unit, including the batteries.
• $400,000 Connected Equipment Guarantee: CyberPower provides a guarantee for connected equipment against damage from power surges.
• Free PowerPanel Business Edition Management Software: Available for download to enhance monitoring and control capabilities.

For technical assistance, warranty claims, or additional information, please visit the official CyberPower website or contact their customer support.