Cleveland Iron Works PS20W-CIW
Cleveland Iron Works No.215 Mini Pellet Stove User Manual
Model: PS20W-CIW
Brand: Cleveland Iron Works
1. Introduction
The Cleveland Iron Works No.215 Mini Pellet Stove is designed for efficient heating in smaller spaces, covering areas from 800 to 1200 square feet. Its compact design, measuring 20 inches across and 18 inches deep, allows for installation in various locations. This high-efficiency, EPA-approved pellet stove features built-in Wi-Fi technology and includes a remote control for convenient temperature adjustment from anywhere in your space. The Whisper Quiet Blower Technology™ ensures quiet operation while circulating warmth. Constructed from solid steel and cast iron, this stove is built for durability and long-term performance. Easy-access service areas simplify maintenance.
Key features include:
- Heats 800 to 1200 sq ft
- 18 lb large capacity hopper
- Built-in Wi-Fi Smart Home Technology with iOS and Android app support
- Digital control panel and remote included
- Whisper Quiet Blower Technology™
- Fresh air supply kit included
- Qualifies for a 30% IRS Biomass Stove Tax Credit
2. Safety Information
WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Read the installation, operating, and maintenance instructions thoroughly before installing or servicing this equipment.
Proposition 65 Warning: This product can expose you to chemicals including carbon monoxide, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
- Always ensure proper ventilation.
- Maintain required clearances to combustible materials as specified in the full installation manual.
- Never operate the stove with the hopper lid open or if the firebox door is not securely latched.
- Crucial Maintenance: To prevent potential fire hazards, it is imperative to clean the stove, especially the firebox and pellet box, on a daily basis during active use. Regular and thorough cleaning is essential for safe operation.
- Do not store pellets or other combustible materials near the stove.
- Install carbon monoxide detectors in your home.
- Keep children and pets away from the hot surfaces of the stove.
3. Setup and Installation
While the stove itself requires no assembly, proper installation of the exhaust system and fresh air supply is critical for safe and efficient operation. It is highly recommended to have a qualified professional install your pellet stove to ensure compliance with local codes and safety standards.
- Placement: Position the stove on a non-combustible surface, maintaining adequate clearance from walls and other combustible materials. Refer to the detailed installation manual for specific clearance requirements.
- Ventilation: Connect the stove to a proper direct vent exhaust system. The stove features a 3-inch exhaust port. A fresh air supply kit is included and must be installed according to instructions to ensure proper combustion and prevent negative pressure issues.
- Electrical Connection: Plug the stove into a grounded electrical outlet.
- Wi-Fi Setup: Download the "Smart stove app" from your device's app store (available on iOS and Android platforms). Follow the in-app instructions to connect your stove to your home Wi-Fi network for remote control and monitoring.

Figure 3.1: Rear view showing the 3-inch exhaust and air intake ports.
4. Operating Instructions
The No.215 Mini Pellet Stove offers both manual control via its digital panel and remote operation through the included remote control or the Smart stove app.

Figure 4.1: Digital Control Panel.
4.1 Filling the Hopper
The stove features an 18 lb capacity hopper. To fill, open the top access panel and carefully pour pellets into the hopper. Ensure no foreign objects enter the hopper.

Figure 4.2: 18 lb Hopper Capacity.
4.2 Initial Startup and Operation
- Ensure the stove is properly installed and connected to power.
- Fill the hopper with quality wood pellets.
- Close the hopper lid and securely latch the firebox door.
- Use the digital control panel or remote to power on the stove.
- Set your desired temperature. The stove's thermostat will regulate the heat output. To view the stove's current room temperature reading, press the "Thumbs Up" button on the control panel; the temperature will display as "## (R)".
- Operating Modes (EC01/EC02): The stove offers different operating modes.
- EC01 Mode: The stove will operate until the set temperature is reached, then it will cycle off. It will restart when the room temperature drops below the set point.
- EC02 Mode: The stove will reduce the pellet feed rate and blower speed once the set temperature is reached, but it will continue to operate at a lower output rather than cycling off completely. This mode may not be suitable for very small spaces as it can lead to overheating.
- Burn Rate (P1, P2, P3, etc.): The stove allows adjustment of the pellet burn rate (e.g., P1 for highest, P3 for medium). Higher burn rates produce more heat but consume more pellets.
4.3 Temperature Sensor Placement
For accurate temperature readings and proper stove cycling, ensure the temperature sensor diode is uncoiled and extended away from the stove. If it is tied or coiled near the stove, it may read the stove's internal temperature rather than the room temperature, leading to incorrect operation (e.g., stove not relighting when the room cools).
5. Maintenance
Regular maintenance is crucial for the safe, efficient, and long-lasting operation of your pellet stove. The No.215 Mini Pellet Stove features easy-access service areas to simplify this process.
- Daily Cleaning: During active use, clean the firebox and pellet box daily to prevent ash buildup and potential fire hazards. This includes removing ash from the cast iron firepot.
- Weekly Cleaning: Perform a more thorough cleaning at least once a week, including vacuuming ash from all accessible areas, cleaning the glass, and checking for any obstructions in the air intake or exhaust.
- Ash Removal: The stove is equipped with an ash drawer for convenient ash removal. Empty the ash drawer regularly.
- Component Inspection: Periodically inspect all components, including the auger, igniter, and blowers, for wear or damage.

Figure 5.1: Ash Drawer for easy cleaning.

Figure 5.2: Cast Iron Firepot.
6. Troubleshooting
This section provides solutions to common issues you might encounter with your pellet stove. For more complex problems, refer to the complete manual or contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Stove not igniting or shutting down unexpectedly. | No pellets in hopper, clogged auger, igniter malfunction, or improper air flow. | Check pellet level. Clear any obstructions in the auger. Ensure all air intakes and exhaust are clear. Verify igniter operation. |
| Stove not relighting after reaching desired temperature. | Temperature sensor is coiled or too close to the stove, providing an inaccurate room temperature reading. | Ensure the temperature sensor diode is uncoiled and extended away from the stove to accurately measure room temperature. The stove should relight when the room temperature drops approximately 5 degrees below the set point. |
| Error Code EC02 displayed. | Stove is operating in EC02 mode, which maintains a low burn rate rather than cycling off. This can lead to overheating in small spaces. | If EC02 mode is not desired, consult the full manual for instructions on how to switch to EC01 mode or disable continuous operation if possible. |
| Excessive smoke or poor burn. | Poor quality pellets, dirty stove/exhaust, or improper air settings. | Use high-quality pellets. Clean the stove thoroughly, including the firepot, ash drawer, and exhaust system. Adjust air settings as per manual. |
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Cleveland Iron Works |
| Model Number | PS20W-CIW |
| Material | Solid Steel and Cast Iron |
| Color | Black |
| Product Dimensions (D x W x H) | 20" x 18.25" x 28.5" |
| Item Weight | 143 Pounds |
| Assembly Required | No (for stove unit) |
| Ventilation Type | Direct Vent |
| Fuel Type | Pellet |
| Efficiency | High Efficiency, EPA Approved |
| Mounting Type | Freestanding |
| Heating Coverage | 800 to 1200 square feet |
| Hopper Capacity | 18 lb |
| Included Components | Pellet Stove, Remote Control, Fresh Air Supply Kit, Manual |
| Country of Origin | China (Made in the USA - for design/assembly, as per spec) |
| UPC | 089301005037 |

Figure 7.1: Product Dimensions.
8. Warranty and Support
Warranty Information:
- 5-Year Warranty: Covers steel parts (excluding the fire pot).
- 1-Year Warranty: Covers electrical components.
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact Cleveland Iron Works customer support. Contact information can typically be found on the manufacturer's website or in the full product manual included with your stove.
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