Sonim XP5800

Sonim XP5s XP5800 Rugged Feature Phone User Manual

Your guide to setup, operation, and maintenance.

1. Introduction

Welcome to the Sonim XP5s, a rugged feature phone engineered for demanding environments. This manual provides essential information for setting up, operating, and maintaining your device, ensuring optimal performance and longevity.

Sonim XP5s XP5800 Rugged Feature Phone front view

Image 1.1: Front view of the Sonim XP5s XP5800 device.

2. Setup

2.1. Package Contents

Verify that your package contains the following items:

  • Sonim XP5s XP5800 Device
  • Removable Li-ion Battery
  • Battery Back Cover
  • Screwdriver (for back cover)
  • Charging Cable
  • Wall Adapter
  • Quick Start Guide
Contents of the Sonim XP5s XP5800 product box

Image 2.1: Typical contents included with the Sonim XP5s XP5800.

2.2. SIM Card Installation

The Sonim XP5s requires a Micro SIM card for network connectivity. A SIM card is not included with the device and must be obtained from your network provider.

  1. Carefully remove the back cover of the device using the provided screwdriver.
  2. Locate the SIM card slot.
  3. Insert the Micro SIM card into the designated slot, ensuring proper orientation.

2.3. Battery Installation

The device is powered by a removable Li-ion battery.

  1. With the back cover removed, align the 3180mAh Li-ion battery with the battery compartment contacts.
  2. Gently press the battery into place.
  3. Replace the back cover and secure it using the screwdriver. Exercise caution not to overtighten the screws, as this can strip them and compromise the device's water resistance.
Back view of the Sonim XP5s XP5800, showing battery compartment area

Image 2.2: Rear view of the Sonim XP5s, indicating the area for battery and SIM card access.

2.4. Initial Power On

After installing the SIM card and battery, press and hold the Power button located on the side of the device until it vibrates and the screen illuminates. Follow any on-screen prompts for initial setup.

3. Operating Instructions

3.1. Basic Phone Functions

  • Making Calls: Dial the desired phone number using the physical keypad and press the green Call button.
  • Receiving Calls: Press the green Call button to answer an incoming call.
  • Sending Text Messages: Utilize the T9 predictive text input system for composing and sending messages.

3.2. Push-to-Talk (PTT) Functionality

The Sonim XP5s supports Push-to-Talk (PTT) services. For activation and detailed usage instructions, please consult your specific service provider, as PTT features and configurations can vary.

3.3. Network Compatibility

This device is designed for use with GSM carriers exclusively. It is compatible with networks that utilize SIM cards for service, such as AT&T and T-Mobile, along with selected prepaid GSM SIM card providers (e.g., Cricket, H20, Straight Talk, Wal-Mart Family Mobile, NET10). The Sonim XP5s will not function with CDMA carriers, which typically do not use SIM cards for service, including Sprint, Verizon, Boost, or Virgin.

3.4. Keypad and Navigation

The Sonim XP5s features a physical keypad for all navigation and data input. This device does not have a touchscreen interface. The keypad buttons are designed for tactile feedback, though some users may find them small. For optimal use, ensure clear finger placement.

Sonim XP5s XP5800 Rugged Feature Phone with side view

Image 3.1: Side view of the Sonim XP5s, highlighting physical buttons and rugged design.

3.5. SOS Function

The device may include an SOS distress function. Familiarize yourself with its location and activation method to prevent unintended triggers. If accidental activations occur, consult your service provider or Sonim support for guidance on disabling or reconfiguring this feature.

3.6. Headset Usage

When using a 3.5mm headset adapter, ensure both the adapter's contacts and the phone's audio jack are clean before each connection. This practice helps maintain optimal audio quality and prevents potential issues such as fluctuating volume, static, or dropped calls.

4. Maintenance

4.1. Durability and Protection

The Sonim XP5s is built to military-grade ruggedness standards. While designed to withstand harsh conditions, avoid intentional misuse or exposure to extreme environments beyond its specified operational limits. The device's robust construction provides resistance against drops, dust, and water.

4.2. Water Resistance

To maintain the device's water resistance, ensure the back cover is always properly secured and all screws are tightened. Avoid overtightening, which can damage the screw threads and compromise the seal.

4.3. Cleaning

Clean the device using a soft, slightly damp cloth. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the device's exterior and internal components.

4.4. Battery Care

The 3180mAh battery offers extended usage times. For optimal battery life and safety, always charge the device using the official Sonim charger and cable. Avoid exposing the battery to extreme temperatures.

5. Troubleshooting

5.1. Poor Network Reception

If you experience difficulty making or receiving calls or texts in specific locations, this may be due to limitations in network coverage. Contact your service provider for information regarding network strength in your area and for network-specific troubleshooting steps.

5.2. Settings Resetting to Default

If your device settings frequently revert to their default configurations, consider performing a factory reset (ensure all important data is backed up beforehand). If the issue persists, contact Sonim customer support for further assistance.

5.3. Accidental SOS Activation

If the SOS function is being triggered unintentionally, review the device's security or emergency settings. Consult Sonim support or your service provider for options to reconfigure or disable this feature if it is causing unwanted alerts.

6. Specifications

FeatureDetail
ModelSonim XP5s (XP5800)
Operating SystemProprietary Android 7.1.2
RAM2 GB LPDDR3
Internal Storage16 GB eMMC 5.1
Battery3180mAh Removable Li-ion
Talk TimeUp to 19 Hours
Standby TimeUp to 11 Days
Display Size2.64 Inches
Display Resolution240 x 320
Weight9.1 ounces (260 Grams)
Network TechnologiesGSM, UMTS, LTE (Bands: B1/B2/B3/B4/B5/B7/B8/B12/B13/B14/B25/B26/B28/B30/B38/B41/B66)
Wireless ConnectivityWi-Fi, GPS
Audio Jack3.5 mm
CameraRear Camera

7. Warranty and Support

For detailed warranty information, technical assistance, and customer support, please refer to the official Sonim website or contact Sonim customer support directly. Sonim technicians are available to provide support for device-related inquiries and service needs.

Sonim Technologies Official Website: www.sonimtech.com

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